Brenda G.
Yelp
I feel extremely compelled to share my recent dine-in experience at Applebee's, 555 Saratoga, San Jose. Myself and two other family members chose this Applebee's location to celebrate my fiancee's 80th birthday. Unfortunately, I was extremely embarassed because I made the choice, when our entire party all chose and ordered the 6 oz Sirloin Steak dinner with side salads. The salads were fresh and pleasing. Although I'm aware that Applebee's is not a steak specialty restaurant, they do include steak as a menu choice. However, my fiancee, on his major milestone birthday was unable to enjoy his meal whatsoever. Why? The sirloin steak was extremely tough and had no flavor at all. He pushed his plat away and left without eating. Additionally, despite sharing with the waitress that he was celebrating his 80th birthday thinking that they may consider not charging him for the martini that he ordered or that they may offer him a free desert, etc, instead, they did not acknowledge in anyway that on his 80th birthday, he chose their restaurant in which to celebrate. I found this to be as pitiful as could be in addition to the worst meal (steak) that we had ever had and proved to be a complete waste of money; it was an extremely inconsiderate waste of valuable time. As a result, I would not give this restaurant one single star and I highly doscourage any patronage whatsoever from anyone who might be considering business at this particular location! By the way, this was my first visit to this location and I can assure anyone interested, that it will most definitely be my last. On final note: they do not even provide a way to address such issues with their management; in my opinion, a total lack of concern for how their potential continued customer patronage feels and exides very poor business practices from a food service business! Please don't take this review lightly as it is extremely honest and heartfelt!