Applebee's Grill + Bar

Restaurant · Junipero Serra

Applebee's Grill + Bar

Restaurant · Junipero Serra

1

555 Saratoga Ave, San Jose, CA 95129

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Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null
Applebee's Grill + Bar by null

Highlights

American bar & grill serving burgers, ribs, and shakes  

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555 Saratoga Ave, San Jose, CA 95129 Get directions

restaurants.applebees.com
@applebees

$10–20 · Menu

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555 Saratoga Ave, San Jose, CA 95129 Get directions

+1 408 446 8370
restaurants.applebees.com
@applebees

$10–20 · Menu

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Last updated

Aug 10, 2025

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Robot Servers in Restaurants Are the Latest Technology That’s Tripping Up Restaurant Workers | Eater

"A large chain that uses table tablets for ordering and entertainment, exemplifying the broader trend of automation in casual dining that can erode staff–customer interaction; chains like this are also criticized for avoiding responsibility to provide job protections for workers." - Caitlin Hart

https://www.eater.com/23433524/robots-restaurant-workers-first-person
View Postcard for Applebee's Grill + Bar

Victor Lim

Google
Family restaurant. Decent food. Standard service. Some servers are friendly and more service oriented. This chain seems to be very supportive for their local community as seen by the pictures of the events they participated in. Had dinner at this outlet for 5 times within a week as I was staying at the hotel nearby. Dinner crowd was pretty good. So, I assume locals in the area support and/or enjoy the food. I tried Bacon Cheese Burger twice, and Ribs, Shrimps and Chicken Sandwich once each. Burger was my go to which is why twice. Shrimps are food too. Chicken Sandwich was a bit boring. Ribs was my No because it was too small portion. Cookie and Cream Shake was fantastic but the standard varies depending on who is preparing. Yes, I had it 5 times. Overall, decent meal for a traveler and I will return when I am in town again.

Red M & M

Google
The server took forever for everything. The grilled chicken on my salad was still cold. Gross. Server forget utensils. Forgot our drinks..then when the drinks came. They came with fruit flies. The lettuce was wilted, and the dressing seemed spoiled. The server took forever to return, so no point in reporting the meal because it probably wouldn't be done till the next day..I won't be returning to this location anymore.

Juan De Dios Fajardo

Google
Food was good for the price, service could had been better (had to wsit too long for refillls and napkins). Atmosphere was good, music was a little bit too loud for my personal taste thou, but that’s ok.

Larry Griffie

Google
Stopped by Applebee’s for the first time in a very long time and was pleased to see the New Orleans-themed menu. Had to order this cool rainbow lemonade just because and the shrimp and sausage Nola pasta was solid. And thanks Kalvin for amazing service tonight!

Ati

Google
It is a nice atmosphere to sit in, alot of families around. The service is good (thanks Diana), but the food is unfortunately quite disappointing. The salmon we had was not fresh, and the fries were not good, either. The burger looked quite miserable, and tasted ok, not amazing. We woulc not eat at Applebee’s again.

Leo Miranda

Google
Great people 👍🏼 Ordered late, near closing & got no huff or puff when I called. The order was fat 🤤 & I was visiting my mom so had extra leftovers for 2 days. Most appreciated. Thnx Applebee's! Stay awesome 💯😎

Kathy Chun

Google
This was my first time having Applebees and I was pleasantly surprised. - Pretzel appetizer is insanely filling. They were crispy on the outside and chewy on the in. Salty as hell but I just swiped the crystals off the top and it was fine. - Mozzarella sticks came out piping hot with cheese pull. Lots of marinara sauce for dipping. Delicious. - Chicken tenders were crunchy and flavorful. Not very juicy but tasty. - Ribs didn't have a ton of meat on them but flavor was satisfying for the expectation that I had going in. The 2-for deals are phenomenal for the amount of food. You can get anything and they balance out the price between the $20-$30 ranges. Service was also very good when I went. Our waiter came by frequently to check on us and got beers and food out quickly.

Scot Meeker

Google
Ehhhh…. The service was spotty at best. The guy at the bar was attentive and working hard. His female partner was unaware when people needed refills or even ready to order. She spent most of her time unloading the dishes and talking with a friend. The soup was good but the burger had no flavor. Maybe the service is better on the floor. The male bartender was fine but he was doing everything.
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Danster L.

Yelp
3.5 stars If there's one thing I love at Applebee's, it's the chicken wonton tacos. I have been going to Applebee's for over 20 years and those chicken wonton tacos is my favorite item on the menu. I can literally eat six of those as my entree and leave happy. The skillets are fine and nothing amazing but it will leave you hungry. I recently got the shrimp skillet and it wasn't really sizzling lol. Service is friendly and plenty of parking at the Saratoga Avenue location. This location has a lot of different specials throughout the weekdays and I still haven't tried it but whenever I get the chance, I will check out the weekday daytime specials in the future.
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Daisy Z.

Yelp
Food was good. We enjoy the salads - Oriental salad with grilled chicken and the Strawberry salad. The bread sticks that come with it are delicious - hot and tasty. We also like the chiken tenders here. The 2 for $27 deal is worth it and we also get the spinach and artichoke dip with this combo. Bar seating and service is excellent. Tony is excellent and makes sure we are taken care of. While we have been coming here for quite a while, I noticed, at the last 2 visits, that the spinach and artichoke dip has more spinach and almost no artichokes in it. a little disappointing but it doesn't take away from the flavor of this dip. Portions are quite generous although it's inconsistent on how much or little dressing is put on the salad from one visit to the next. Again, not enough to deter us from coming back!
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Gloria V.

Yelp
I just got off the phone with Saul one of the Managers; Carlos called me on the 9th and asked me to call Applebee's back to resolve the situation and speak to him or one of the General Managers. Saul stated he could assist me and when he attempted too he could find no information regarding my incident of May 5th. He asked if Carlos could call me back on Wednesday (today is Monday) I informed Saul, this would be fine but note I would be putting this in another review. Especially since Carlos stated any General Manager could handle this and now nothing can be found. So Carlos will be calling me Wednesday Nope not looking good.
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TaoWei X.

Yelp
The place looked nice and inviting from the outside. Inside was clean and the staff seemed friendly enough. The waiting time was a little long but understandable since it was busy. Food quality was okay but didnt stand out. A good spot if you are in the area.

Gery P.

Yelp
Had my birthday at this location. The experience started off with a problem of the free desert by the waiter not being helpful. I was able to inquire with the hostess regarding the advertised birthday desert. She assisted with the manager which resolved the issue and she helped us with a memorable birthday. I am giving 5 stars mainly because of the hostess.
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Wilfredo A.

Yelp
Me and my wife recently received a gift card for Applebee's. We haven't been for a while so thought we would give it a try and this is the closest one to home. Unfortunately, it was a bit of a disappointment. The food was OK except for Caesar salad I showed our server the salad and it was missing croutons for both me and my wife so she went back and brought us three croutons each literally six croutons on one plate three a piece. The server did not look happy at all serving us or even being there. It took us a while to even get her attention. The inside was good a lot of people were showing up for the football game a place seemed pretty clean so that's one of a few places I can give. Hopefully we try again in the future because we did enjoy our margaritas, but that's about it.
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Scot M.

Yelp
Ehhhh.... The service was spotty at best. The guy at the bar was attentive and working hard. His female partner was unaware when people needed refills or even ready to order. She spent most of her time unloading the dishes and talking with a friend. The soup was good but the burger had no flavor. Maybe the service is better on the floor. The male bartender was fine but he was doing everything.
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Sam G.

Yelp
My hubby and I went on a dinner date last night. The customer service we had was amazing. Everyone was so nice. Kalvin was the best man ever. Always checking in on us, making sure everything was okay and that we had everything we needed. Everyone was so nice and friendly from the moment we walked in to the moment we left. A great team at this Applebees. 11/10. The drinks and food were great.
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Rox R.

Yelp
Our server was fantastic. She was one of the nicest friendliest waitresses I have ever had the pleasure of having in a restaurant. She was polite, attentive and just the nicest. Our food was good. Salad was large with a very nice bowl to be able to mix the dressing into the contents. Burger was well done and the fries well cooked. I don't recall the waitresses name but I very much appreciate how you treated me and my family. Thank you!
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Alejandra V.

Yelp
Food was good ! But costumer service was the best part of our dinner our server Calvin I believe that's he's name ,was just great we literally didn't had to ask for anything he make sure we had everything we needed it from napkins to ranch , refills ! He make sure it was ok for my son to order he's own food ! He's was just great !
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Steven L.

Yelp
Went out on a Thursday night. Place was mildly busy. Got the Won Ton tacos, because I gotta. Also, got some Mozzy sticks. For entree had the $9.99 Cheeseburger and fries. Solid deal, burger was as expected. Kids had chicken tenders and alfredo pasta. All the food was good, no issues. All in all ok food for a decent price.
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Cielita C.

Yelp
Haven't had applebee's in soooooo long. First time @ this location & it did NOT disappoint. Although the service can be better by hiring more staff, the food was pretty good!!! The sizzling plates were super tasty & this restaurant is something you go to if you're hungry and not expecting anything "fancy". The ambiance inside is very homey with tv's to watch games etc. Their menu has a variety of things from salads to steaks to sandwiches, etc.
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Hasan A.

Yelp
Outstanding service, courtesy of Diana B. We had a party of 10 on a busy Saturday night and felt right at home and well taken care of. I felt my needs were being met without me even asking. The situation was complex, with our party having two groups of orders but the server took care of us with no issues.
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John D.

Yelp
I just enjoy the food and atmosphere. The service is good. The hostesses can always use more training. Customer service seems important.
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Melissa C.

Yelp
Omg the food was so delicious and I haven't had a meal that makes me want to come back so fast it's was so tasty it hit the spot and I can't wait to come back for more The service was awesome and fast the ambiance was amazing and chill
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Kat C.

Yelp
My husband convinced me to come and I don't regret it except for that second beer I splurged on and had major acid reflux later (by no fault but my own). This was my first time having Applebees and I was pleasantly surprised. Granted, I came with low expectations and on a weekday for lunch but given the price and portions, it was extremely satisfying. - Pretzel appetizer is insanely filling. They were crispy on the outside and chewy on the in. Salty as hell but I just swiped the crystals off the top and it was fine. - Mozzarella sticks came out piping hot with cheese pull. Lots of marinara sauce for dipping. Delicious. - Chicken tenders were crunchy and flavorful. Not very juicy but tasty. - Ribs didn't have a ton of meat on them but flavor was satisfying for the expectation that I had going in. The 2-for deals are phenomenal for the amount of food. You can get anything and they balance out the price between the $20-$30 ranges. Service was also very good when I went. Our waiter came by frequently to check on us and got beers and food out quickly. I can't complain. Solid.
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莹

Yelp
So angry about what I have today! I asked the waitress can I reduce some portion of the rice and black beans of the chicken bowl. She rejected me very quickly and said everything already prepared, nothing can change. After order the food when I ordered the cocktail I ask reduce some sugar, she said she can't. I mean even I ate on McDonald, some parts of the order still can make customize. Here it's a restaurant and food should be cooked fresh and hot, right? I don't know what's she name. She wore a grey uniform top. I think there was only two waitress work during the lunch. BTW, we been waiting 5mins at the entrance to wait host took us to a seat. Never came back again. So disappointed.

Nick A.

Yelp
We went to Applebee's for dinner around 6pm on a Wednesday night. We haven't been to this location (or any Applebees for that matter) in years! The dining room was just about empty with a table here and there, but the bar was almost full. We ordered their special Cajun Chicken Pasta and the $9.99 burger with endless fries. I wonder if this is trying to get some of that "Red Robins" business? Waitress was friendly and fast, brought our drinks right away and the food followed after in about ten minutes. Pretty fast! Pasta was good and so was the burger. But it wasn't great. A very good meal on a budget! Would recommend.
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Laeres P.

Yelp
Umm...how do you have paper kids menus with activities on them but no crayons...? And no kids cups! ‍ Not kid friendly at all. Poor management at this location. Not all Applebees are like this one, just 555 Saratoga Ave. bring your own Crayolas!
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Jenifer S.

Yelp
This is absolutely by far one of the best experiences. I've had an Applebee's in my entire life.! Our server was nothing but friendly, attentive, & super sweet. I went ahead and ordered the steak with a side of mashed potatoes, and my boyfriend ordered their Smashburger. We also order some chicken wontons for our appetizer. Everything was cooked to perfection, and was brought out shortly after we had placed our order. I believe my servers name was Diana ! She was just phenomenal. I truly would drive over an hour to just go to this a Applebee's for her. This Applebee's, was quite busy, but clean. It simply look like the traditional Applebee's with their big TVs showing sports & neon lights.

Roberto V.

Yelp
Love this place. Great place and great service. Maurilio was our bartender and he's very attentive and friendly. I ordered the steak and it was delicious. Juliet the manager was helping in the bar and made sure we were doing ok all the time. We'll be coming back because of the environment, especially for sports games.
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Ms T.

Yelp
My fiancé took us out on a Saturday afternoon. No lunch specials on weekends. Our kids enjoyed the pizza and Mac and cheese we tried the 2 for $32 he ordered the chicken lime and I tried the broccoli chicken Alfredo and also had mozzarella sticks with it as a starter. The food is good and the server was okay. She brought out the food but never asked if we needed anything else. So I wasn't able to add anything, just decided to ask for the tab and enjoy dessert somewhere else.

Marilin M.

Yelp
Came here a friday night and was helped by Diana, she provided great service fast and super friendly! She checked in with us several times and made our experience here so great! Food was served pretty fast and she made sure my steak was cooked how I wanted! Thanks Diana 5 stars to you!
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Ilmira N.

Yelp
Unfortunately, I didn't like this place very much. The first thing I didn't like was the sticky tables that looked like they weren't polished very well. The floors were dirty. The cutlery wasn't very clean either. The food tasted average, I didn't enjoy it, I just satisfied my hunger. What I did like was our waiter. He served us perfectly!
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Teresa R.

Yelp
Pésimo servicio el mesero fue muy amable para mujer encargada que estaba en ese momento del restaurant no sabe preparar cócteles aparte q se tardó más de media hora en darnos una simple cerveza y una bloody Mary que preparó estaba pésima le pedí q me la cambiara por favor me la quito obviamente pero nunca regresó con mi nuevo trago al momento q le pregunté por q no me lo trajo de nuevo fue muy grosera al contestar!!!
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D H.

Yelp
A good place for late night happy hour. We decided to get drinks & a bite during their 9pm to close happy hour. The drinks were tasty & affordable, quesadillas were decent! My expectations weren't that high given the time of day but the service was great to my surprise.
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Hanna X.

Yelp
This location is amazing at pick up orders. I've not dined in here but I've picked up maybe 5-6 times. And every. single. time. the food has been hot (even when I schedule it). The packing has been great. And everything has always been correct. Even when I make adjustments (no celery, sauce on side etc) it has always been correct. You can tell the person packing actually cares. This is rare for pickup orders. Most locations tend to get 1 thing wrong pretty much every single time. I'm impressed by their standard. Pickup has also always been easy. I've been helped fast every time. Once, I think the person I talked to got sidetracked by a table or something and someone else came immediately and told me they'll help me out instead. I didn't even notice and said I was already being helped. If you want consistent, just OK food (it's applebee's after all) but exactly how you'd like it this location is the place to go. I applaud the staff. They're great.
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Brian M.

Yelp
Haven't been to Applebees in years. The burger fries drink 9.99 deal lured me back. Had to see and compare it to chilis similar offer. Didn't see a sign but I probably missed it in one of their windows nor did I see it on any menu on the table but asked the waitress and they said they do offer it. Choice between a chicken sandwich and bacon cheeseburger. The bacon cheeseburger was fantastic and the fries were crispy and warm. Bottomless fries and fountain drinks. After taxes it's under $11. Pretty incredible if you ask me. Cheaper than pretty much any fast food even with leaving a tip. Chilis and this deal aren't bad at all. I went to shake shack the other day and this Applebees burger and fries are way way better and for less. Service was good too. Place is clean and a lot of screens to watch sports.
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joel k.

Yelp
We came on a Sunday around noon for lunch with the elderly parents. Was seated straight away without fuss and Jonathan V was our server who was patient, attentive and polite. Maybe the service sucks late night from some reviews, but not today. Got the 2 for $35 with onion rings and two entree's of shrimp+chicken with mashed potatoes. GF also ordered 10 boneless wings. All the food and I mean ALL THE FOOD was fresh and good, not salty or feeling frozen(even if it was). It came out fast and hot. From lunch to drink specials applesbee's is indeed eating good in the neighborhood. Will be back!

Brenda G.

Yelp
I feel extremely compelled to share my recent dine-in experience at Applebee's, 555 Saratoga, San Jose. Myself and two other family members chose this Applebee's location to celebrate my fiancee's 80th birthday. Unfortunately, I was extremely embarassed because I made the choice, when our entire party all chose and ordered the 6 oz Sirloin Steak dinner with side salads. The salads were fresh and pleasing. Although I'm aware that Applebee's is not a steak specialty restaurant, they do include steak as a menu choice. However, my fiancee, on his major milestone birthday was unable to enjoy his meal whatsoever. Why? The sirloin steak was extremely tough and had no flavor at all. He pushed his plat away and left without eating. Additionally, despite sharing with the waitress that he was celebrating his 80th birthday thinking that they may consider not charging him for the martini that he ordered or that they may offer him a free desert, etc, instead, they did not acknowledge in anyway that on his 80th birthday, he chose their restaurant in which to celebrate. I found this to be as pitiful as could be in addition to the worst meal (steak) that we had ever had and proved to be a complete waste of money; it was an extremely inconsiderate waste of valuable time. As a result, I would not give this restaurant one single star and I highly doscourage any patronage whatsoever from anyone who might be considering business at this particular location! By the way, this was my first visit to this location and I can assure anyone interested, that it will most definitely be my last. On final note: they do not even provide a way to address such issues with their management; in my opinion, a total lack of concern for how their potential continued customer patronage feels and exides very poor business practices from a food service business! Please don't take this review lightly as it is extremely honest and heartfelt!
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Michelle C.

Yelp
We visited on a Sunday evening hoping to try their unlimited boneless wings deal. We waited in line for about 15 minutes for a party of 2. We were seated a few minutes before the 49ers game ended. After we were seated, we waited for about 15 minutes before we were able to flag down a waiter. He was not responsible for our table, so he went to get the waiter that was supposed to serve us. After another 15 minutes, the waiter still didn't show up. We were over it by that point and notified the hostess that our waiter never showed up. This was a horrible dining experience and we will not be returning to this location.
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Willow R.

Yelp
Food was good. I think they forgot to put tequila in the margarita though . It was fairly loud and busy. Good place to go if it's late.
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Nate L.

Yelp
My wife and I were both satisfied with the food quality. The waiter made himself fairly sparse and it took a surprisingly long time to get our food even for a Sat evening. The restaurant was fairly full, so we had to sit in the bar area, which was fairly noisy, as one would likely expect. The biggest disappointment was that I came here specifically for the "mix and match" unlimited ribs, chicken and shrimp, only to find out that you had to order them one at a time. I understand that they don't want to waste food, but I even asked if they could bring a half of each simultaneously, but no go. The email advertisement I received said nothing about this sequential requirement. :-(
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Prath C.

Yelp
This Applebees is right off of I-280. There is ample parking and seating inside. We came on a weekday night and were seated immediately in a booth. Our server was really nice and patient in answering our questions and double-checking prices for the cocktails for us upon request. The ambiance was nice and there were many families who came out for dinner. We ordered the Crispy Cheese Bites which came with House-Made Ranch and Firecracker Mayo and the Mucho Tipsy Leprechaun which was the $5 cocktail of the month. The Tipsy Leprechaun was good and not too sweet. The Crispy Cheese Bites were way too salty. The only way to slightly offset the taste was to eat with the Firecracker mayo, but even then you could still taste the salt. The mozzarella inside was warm and chewy but not really stretchy but still overall still pretty good to eat. It was just the outside that was a bit too salty. I've had appetizers here before and this was the first time I didn't like them. Overall, I'd recommend this place for the drinks and other appetizers.
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Tania W.

Yelp
Came here for dinner with my family (party of 6) and we had a wonderful experience. Kelvin was our server and he was so nice and attentive. He gave great recommendations and was prompt with refills and asking if there was anything else needed. The food came out promptly and was all delicious.

Harry L.

Yelp
I wrote a review of the applebee on curtner aka the plant. they crash and burned like a bonfire. That's curtner which I will never return to. This Applebee on saratoga ave was a all-star in comparison. Tables were clean and didn't stick to your hands when touched. Service greeter was immediate. Waitress attention was great in comparison to the curtner one. Food came out decent, water glasses were clean and clear. Didn't see clouds or floaters in the water. AC room temp was comfortable. This applebees management is much better than curtner. This applebee I can say I would come back to eat but not curtner. I don't know why applebee at curtner sucks in comparison to saratoga. They're they same restaurant chain and management should have been trained the same manner but it just tells me that the staff at curtner need re-current training or to just find a new career.
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Chantal T.

Yelp
LIVE LAUGH LOVE DIANA, SHE'S THE BEST! served our large party of almost ten people amazingly, the dollar margaritas are a great deal and I love their cheese bites appetizer!
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Gianna M.

Yelp
The waiter her herself was great she was amazing very kind , but the food was 0 stars , the bartender was rude screaming at the waiter across the room about beer or something , the food had me and my family running to the restroom right after being done , there was a hair in one of our plates , the fries where also cold , the restaurant has some things they need to work on
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Sarah L.

Yelp
I've visited this Applebee's location several times in the last few weeks. Main reason = the Bahama Mama. This drink is sooo good. I wanna drink like 20...but then I wouldn't be able to walk out. The Shark Bowl drink is also good. It even has the candy gummy sharks in it. I love those. The appetizers are tasty here. I always walk in and seat myself at one of the tables around the bar area. So far I've been able to find a table right away everytime. The service has been super quick and really friendly servers. Parking is easy, big lot so even if it's a little busy, no prob to find parking.
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Rose G.

Yelp
Exactly what I needed on a dreary night - ordered take out (this is def a take out place for me). Just wanted some good ol' chicken tenders and fries with honey mustard and spinach artichoke dip with tortilla chips, and it was all so yummy and hit the spot. Had silverware and got extra honey mustard too. Everything was great, and my bf had no problem picking it up from the restaurant (although he recommended they do the carside to go way that olive garden has to make it a better experience). Overall, a good and convenient place to grab some takeout, particularly if you're staying at the hotel next door.
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Kriangkrai I.

Yelp
The inside is nice and calm. I had the grilled salmon and my boyfriend ordered fried and grilled marinated steaks, it was so good. We been there around 1pm and the server take a good care of us. Will be back soon!

Robert Y.

Yelp
The Beer on tap tasted like vinegar so we left. My wife and myself had different beers, they both sucked.
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Lizzie R.

Yelp
(See photos) This is what was inside my toddler's chicken alfredo pasta. The sense of urgency and care for customers is non existent to Applebees or at least this location. This happened back in February 2024; it's now end of May 2024 and I have yet to hear back from anyone regarding this matter. I call the Applebees 1800 number every few weeks to follow up and they just say the manager is aware and working on it. I did speak to the general manager back in March and he said that he would NOT be able to give me a refund as he needed to forward this case over to the Applebees claims department. That was the very last I heard from them.. Given that my toddler did eat out of this and the roach being mid way inside the container is disgusting and unacceptable. The trauma that this caused my toddler and myself after seeing this roach inside her food and realizing she had eaten out of it is absolutely frustrating to say the least.

George M.

Yelp
Tried ordering from here over the phone. It was 40 minutes before closing, I tried calling about 10 times and every time they picked up the phone only to immediately hang up so they didn't have to take my order. I could literally hear the sound of them picking up and putting down the phone. At least have the decency to say you aren't accepting orders...
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Kody R.

Yelp
My family and I chose to came here on Christmas Eve because it was pretty late and they were one of the few restaurants open. I've been to this location a few times, and the food is alright as usual, and you can't really go wrong with decent food and a bunch of alcohol. I got the Whiskey BBQ burger and it was great! What stood out for me was the service we had. All the staff had great Christmas spirit and our server, Diana, was super helpful and accommodating. We loved her energy too! Overall, food was decent and the service was great!

Jerry M.

Yelp
We've been coming here for years. We think they do a pretty good job with ribs, fish and chips, burgers, and the bourbon steaks have a great flavor. However, tonight I had my first mushroom burger from there and the scant amount of mushrooms was ridiculous. One burger had 3 slices of small mushrooms and the other had some little pieces of mushrooms. Whether they are trying to save money or the person making them just didn't care, it's not acceptable. A good mushroom burger with mushrooms of that size should have at least 8-10 slices in my opinion. EDIT: I've eaten from here twice since the last review and both times I ordered one of my favorites, the bourbon steak with a normally delicious sauce and sauteed mushrooms. The first time the New York steak was stringy and very difficult to eat; I didn't even finish it. The second time was a disappointment also, as there was either NO bourbon sauce or the juice beneath the steak was the sauce but was made incorrectly because it had no flavor. Dropping my 3-star review to one star.
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Amit A.

Yelp
My first time in this branch and it was a great experience. I ordered a steak with mash potatoes and Mexican rice and it was delicious. The service was wonderful and the food and drinks came quickly. Highly recommended.
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Randy J.

Yelp
This place has took a nosedive, actually reminds me of a dive now. Service horrible, took ten minutes for the waitress to notice us, the guy at the bar was chatting it up so much he forgot about our drinks. My children were given pens instead of crayons to color with, apparently whoever does the hiring here is looking out for his folks. Crapplebee's get your stuff together or I'm gonna have to find another mediocre restaurant to pour me fly beer

Sung C.

Yelp
Checked my credit card bill and server Christina decided to pad the tip total an extra dollar. Too small of a dollar amount to make a fuss but definitely leaves a nasty feeling.