Nannette M.
Yelp
This adventure finds my husband and I up in Tulsa, after my lymphedema therapy. After getting out of my session, we made our way down to our car and looked at each other and said, " What's do you want for dinner?" We looked through all the apps and my husband came across Applebee's and said, " What's about Applebee's, it's been awhile since we have had them." I agreed and we both downloaded the app and took a look at the menu and made our selections. The first was a 2 for $25 which have us both a chance to select what we wanted appetizer and main dish wise. My husband selected the riblet plate, Mac n cheese, and what was supposed to be French onion soup( I think he ended up with what looked like a chicken tortilla soup). Then I selected the appetizer which was spinach and artichoke dip and chips, with my main course being the bourbon street chicken and shrimp with what was supposed to have no mushroom and no onion(and it had an ass load of both with hardly any flavor. With this type of dish you expect a somewhat sweet flavor). Then I ordered a classic combo appetizer(for my lunch on Friday), which had a bit of everything to try(wings, quesadilla, cheese sticks, and spinach and artichoke dip. The sauces that came with it were mostly correct, but instead of the marinara i ended up eith two things of salsa).Since we had ordered through the app, we were expecting it to be ready on time(but we should have known better about that), the hubby had to wait a few extra minutes, before coming out with our order. He went in to the establishment to pick the order up( because the carside to go signs number one were missing and poles for them covered up by the bushes according to the host). He also found out there was only one guy in the back doing orders from the host as well. We understand being short staffed and the restaurant industry, we both are very understanding about that. But that is no reason not to read an order correctly and to take your time to do it as the customer asked. If you push out mediocre food, you are giving the customer a mediocre experience and putting them on the fence to recommend your establishment to family and friends. You need to put your best effort forward with each and every dish that comes out of the kitchen. You may be having a crappy day and just going through the motions, but never let your guests pick up on that. Picture yourself competing in a culinary competition.Are you going to serve the judge something great and memorable, or blah and mediocre? What will score you that perfect 10?