Cheryl N.
Yelp
We have been coming here from their grand opening days. They were the most beautiful, best destination hotel for honeymooners and all tourists in Las Vegas with its almost exact replica of the Eiffel tower. Paris hotel is right in the middle of the action, in front of the Bellagio where I could watch the Bellagio fountain blasting #contipartiro" by Andrea Bocelli, it was magical and the memory was seared in my mind. The last time I was in Vegas was 3 years ago and I stayed in Wynn casino after they offered me 1 day free.
I was very disappointed when I found out they closed their buffet, Le Village of delicious French food after Gruesome lock down (Thanks for nothing Newsom) in fact all the buffets closed down and only 2 reopened after the pandemic, the Bacchanal buffet and the Wynn buffet. Come back for reviews of these 2. I had such warm and fuzzy memories of Paris hotel dining w my kids in a romantic setting that reminded me of Montmartre in Paris. When I got there, I was surprised it was abandoned; I had thought the restaurant would be carved out into smaller restaurants.
The 1st room they gave me was on the 7th floor, it was a joke, I paid for the mini suite with a Vegas strip view and they gave me a room overlooking a nasty yard? I went down and asked for a different room, so they gave me one on the 18th floor, not that spectacular as the housekeeping had told me it has to be 23rd floor and up for a good view but I accepted it. I used to have a corner room in many hotels in Singapore and Vancouver, Hongkong etc.,usually it was a better room but not here, it was really lousy but that was nothing compared to what I found, the toilet was broken, I sat on it and almost fell to the floor! The carpet was dirty and there was a huge stain on the chair, I was shocked and called housekeeping, nobody called back so I walked to their service room, a man told me that was just the way it was, I should not expect the splendor of what it was, it was neglected everywhere since El Dorado took over, I'm not sure what he meant, I thought it was still part of Caesar entertainment but apparently it's now run by El Dorado corporation?. The entire hotel carpet was disgustingly dark, rundown, they should renovate the hotel starting w new carpet but Vegas is now a schlock house, not elegant like what I used to know, it's like a cross between South Beach and Compton, very noisy, full of people looking like homeless playing karaoke on the strip. Vegas needs a face lift and they should do something about this.
Gone were the days when there was great customer service, free drinks when you play the slots, it was just 1 shock after another, 2 days out of my 4 days stay, my room was not made, trash not taken out, no towels, were they joking at something like $350 a night and we had zero service? I was out all day and came back at 10pm, I was told it was too late for service and I should have requested housekeeping daily but they did come by to drop towels and took out the garbage. To add insult to injury, the resort fee was $55 a night (what resort? Except for the wifi, there was no other amenities, no free happy hour or anything like that) and parking $20, $75 a day garbage fee? What happened Paris hotel? This is guests abuse, a tourist trap and they charge whatever they want. BTW there was no coffee maker in the room, no water, it's $10 if you want to buy!
I wanted to dine at Eiffel tower rest but was unable to book on Yelp, open table, I walked by and it was closed till 5pm, so no luck there either, same w Mon Ami Gaby, I later found out you could walk in. As I said Wynn was 100% the same over the years but unfortunately it's too far, out of the way. It's price gouging in the little cafes they have such as Le centrael $22 or $25 a drink and you might have to take out a mortgage to dine in Vanderpump or Gordon Ramsey steakhouse.
When I checked out I was asked how it was, the lady was shocked to hear about all the problems I had so she immediately offer to take off 2 days of resort fee, $110 although I appreciated it, it probably should be a little more, well for that I rate it 1 more star to 3 stars, they can afford to charge such high prices bc Vegas is so so popular now, it was teeming w tourists, the hotel was swamped by the week end. Will I come back? Maybe as it is centrally located but I might look into Bellagio or Planet Hollywood.