ARC THE.HOTEL

⭐️⭐️⭐️⭐️ 4/5 Great location for exploring downtown Ottawa! ARC The Hotel is in an unbeatable location—just a short walk to Parliament Hill, the Rideau Centre Mall, restaurants, coffee shops, and major attractions. If you’re visiting Ottawa and want to be close to everything, this hotel is incredibly convenient. Room & Comfort: The room itself was clean and comfortable, but felt a bit outdated in terms of décor and style. However, everything worked well and it got the job done for a city stay. The bed was comfortable and the room was quiet, which made for good rest after a long day of exploring. Housekeeping: The only downside was that fresh towels and toiletries were not replaced daily, which would have been appreciated. Consistent housekeeping would definitely improve the guest experience. Convenience & Services: One of the best features was the luggage storage after checkout—very helpful if you want to keep exploring the city before heading out. The front desk staff were friendly and efficient, and check-in/check-out was smooth. Extras to Note: • Easy access to public transit • Safe and walkable area • Stylish boutique atmosphere in the lobby • Good value for the location • Quiet property despite being downtown Overall: ARC The Hotel is a great choice for travelers who want convenience, walkability, and value in the heart of Ottawa. With a few small updates and more consistent housekeeping, it could easily be a top-tier boutique stay. I’d stay here again for the location alone!

I had a very quick, easy check in because I completed pre check in online. If you get a text and email with your name and this hotel, it’s likely legitimate. Pre check in made the in‑person process take less than a minute.||||Room 515 had a few issues: the desk light never worked, and the fridge initially wasn’t cold. After notifying the front desk, they fixed the fridge, but the desk light stayed out.||||Some improvements would require renovation: a light inside the closet (which is where the safe is very dark), easier bedside light switches (current switches require bending behind the dresser), and extra drawers (there’s only one, though there’s open shelving). There’s a small dent on the wall from the swing bar deadbolt in the unlocked position.||||Blackout curtains work very well (I couldn’t tell night from morning). One side of the bed has two outlets and two USB ports on the dresser; the other side’s outlet is behind the dresser. No clocks are provided, bring one if you need the time. The safe is firmly bolted to the floor and roomy enough for a laptop.||||Room cleaning was flawless; staff even left my pillow arrangement intact. Noise isolation was excellent, I couldn’t hear neighboring rooms, even when nearby doors closed.||||Wi‑Fi was fine for browsing and light video, but inconsistent. A speed test at ~9pm showed 4.82 Mbps down / 4.90 Mbps up; daily random re‑authentications and slower speeds at times made it unreliable for video calls. There’s an Ethernet jack at the desk, but you must bring your own cable.||||Elevators are small and on the slower side, rated for nine people, but with luggage/backpacks realistically fit about three people.||||A complimentary water bottle was left daily on the dresser, a pleasant unadvertised touch.||||Overall: quiet hotel, short walk to multiple public transit stops and Parliament Hill. Good if you want a simple, peaceful room and don’t need much other than to sleep and use the bathroom.

Had a lovely time staying here. The front desk staff were incredibly friendly and welcoming. I’ve stayed in plenty of hotels and I truly enjoyed my experience here. I found the room to be very comfortable and clean. I enjoyed my sleep which was important to me. The hotel also has a restaurant with a fabulous menu. I also enjoyed how central the hotel was which made it easy to get around on foot. I will definitely be staying here again and would certainly recommend this hotel for your next stay. Thank you so much.

I had a very quick and easy check in because I did the pre check in online. If you get a text and email that mentions your name and this hotel to check in, it most likely is legitimate. This isn't communicated anywhere before hand. Doing the pre check in made the in-person process take less than a minute. I did face a few issues with the room I stayed in (room 515), such as the light by the desk didn't turn on, and the fridge wasn't cold. After talking with the front desk about these, they did get the fridge working, but the light never worked my entire stay. There are a few things I wish they would change to improve the room, but I understand these would require the room being renovated. Such as a light inside the closet (where the safe is), as currently a flashlight is required to see inside there. The switches to turn on the lights beside the bed require bending over and almost going behind the dresser (would be nicer if the switch was easy to access on top of the dresser), there is also a small dent where the swing bar deadbolt reaches the wall (in the unlocked position). There is also only one drawer, but plenty of otherwise open spaces to put clothing. The black-out curtains did work well (so well in fact, I couldn't tell when it was midnight or 9am). On one side of the bed there is a spot on top of the dresser with two plug outlets and 2 USB ports. If you did want to plug anything in on the other side, there is one unused outlet which is behind the dresser. There aren't any alarm clocks or other clocks in the room, so if you need to know the time, then I suggest bringing your own. The safe was also secured very well to the floor (so no need to worry about someone running away with the safe), it's also plenty big (fits a laptop with room all around). Room was cleaned flawlessly, and they even kept the same pillow arrangement that I had set before leaving for the day. In the room, I couldn't hear anyone in any nearby room (including when they had closed the door) which is really nice. While the Wi-Fi was usable for browsing the internet, and light video watching, the speed test I did (at around 9pm) gave the results of 4.82mbps down and 4.90mbps up. While that looks good on paper, it was unsteady and every day required re-authenticating at a seemly random time, which mean it's unusable for video calls or anything that requires heavy and steady internet. They do offer an ethernet jack by the desk, but they require you to bring your own cable. The elevators are a bit on the slower side and small. While the certificate states 9 people can fit, in my experience if anyone has a backpack or luggage, then at most three people can fit. In the room each day was a new water bottle sitting on the dresser, which again wasn't mentioned anywhere ahead of time, but a nice touch. Overall, if you're looking for a hotel that is quiet, with a short walk to multiple public transit stops of Parliament Hill, and you don't need much from a room. then I think this is a good place to stay.

We stayed last weekend for a wedding. Location is perfect and staff amazing. Always at the front ready to greet you and help. Parking is tricky the first time but easy after. Our wedding rate was of great value which allowed us to extend out stay. Room was good, bathroom a bit small but a minor issue. Overall a great experience and this will be our hotel of choice going forward.

A good hotel at a good price. Will this place win any awards? Probably not. But is it clean? Are the staff friendly and helpful? Is it a 6 min walk to Parliament? Yes, yes and yes. If you book here, make sure it’s a good price. The rooms are good, but there are no luxuries here. So the price needs to reflect that. When we stayed here, we paid $350 for 2 nights incl tax in July. I think that’s a fair price. Walkable to Sparks st, Parliament, the War Memorial, 2 great diners, etc. I liked the location. As it happens, there were jackhammers working during the day. But that didn’t bother us as we were out touring while the hard working construction workers were hard at it. Loved the staff. Tom was very helpful and cleaned up my mess when it accidentally spilled water on the floor. Only 4* because of the hotel’s simplicity with a $175/night price tag.

My husband and I stayed at this hotel for one night, but the experience was wonderful. The room was clean, I would also like to note the comfortable pillows. Very friendly and caring staff. Thank you, we will definitely come back to you again.

My husband and I reserved a room several months before our stay. Upon arriving, we were greeted by a lovely gentleman that got us checked in. The “room” was small with a tiny window and as an extra bonus it was a joint room with paper thin walls. I mean when you can hear the zipper from your neighbour’s suitcase that is definitely an issue! Also, the AC had zero settings and sounded like an airplane engine. Needless to say, we were very disappointed and spent very little time there.