Regal Paseo

Every single person in the staff, from Garret, manning the snacks, to the guy that helps you do the check in process, are super friendly, professional, kind and helpful. The seats are mega comfortable, the screen is big and the speakers work perfectly. 10/10 movie experience.

IMPOSSIBLE TO PURCHASE TICKETS ONLINE. I was willing to pay the $2 per ticket surcharge to make an online purchase to be sure to have seats in one of the smaller theatres for a showing of a niche film I want to see. The Regal website does not work. After choosing my seats, when I entered the requested information and tried to place my order, the site did not respond. I even tried different credit and debit card numbers with the same result. There is no way to speak to a human. The main 844 number supposedly gives an option to contact the theatre in question, but after entering my zip code I've listened to an interminable list of theatres not in my area that did not include the local theatre in question. I even used the zip code of the specific theatre itself and got the same results. THIS IS THE REASON THEATRE ATTENDANCE IS DOWN.

It is a very nice and modern theater. The lobby is a tad small but that’s fine with me since i mainly care about the theater room. The seats were decently soft and reclinable but not fully recliner just tad enough (don’t expect much tho). Everything was very nice and I was amazed. There’s a small bar area (it’s not open yet) and parking is validated.

I love going to this movie theater because the seats recliners are very comfy and you can drink alcohol inside. Also five stars just because going to a movie theater is one of the best things you can do with your time.

Love this theater. It's a bit more low key but all theaters have good picture & sound quality. It's rarely packed, but even if it is, you get to choose your sets when you purchase them. Lastly, they upgraded the seats recently. They recline and have little tables for your snacks & they swivel.

This theatre is opened again! Walked here and enjoyed watching The Equalizer 3 here! Popcorn is still so expensive ($8+) so we didn’t get any. The employees were really nice. We got to our theatre a little too early and the guys who clean it asked us so nicely if we could step out. And he even came back to us directly to tell us they were done cleaning. It was great service and a good experience! The movie was amazing too!!

This is my local Regal (I’m an Unlimited member). The seats are very comfortable now after a remodel. However, I was not happy paying $7.50 for parking (which I validated at the machine before leaving). Looks like this happened to someone else recently too. Hopefully this gets fixed so I can enjoy my pass.

Movie theater is under remodeling, recliner seats are the best for a great movie experience. All theaters I've been to validate parking, I think this one over charge me for parking. I passed my ticket thru the validation machine and it charged me $7.50 for 2 hours. Sign said $1.50 per hour without validation so $7.50 is way more than what is posted on the signs. Let's hope they fix that for everyone

Kids dropped off to family and my wife and I were off to our date day! Why not a movie she said? Regal Paseo is currently under heavy construction right now especially in their lobby but their theater is AMAZING! It's beautifully remodeled with reclining chairs with tables and I must say, I was impressed! I have been coming here since it was the Arclight and it has changed so much and for the better! So grab yourself some snacks and enjoy comfortable seating! Don't forget the Cheetos flavored popcorn too!

I want to take a moment to recognize Stephanie, the manager here, because she truly made all the difference. I had an issue that corporate didn't seem to care much about--they brushed me off and left me feeling like my concerns weren't important. But when I went back and spoke to Stephanie, she was the exact opposite. She listened, cared, and made it very clear she wanted to make things right. It's rare these days to come across someone in customer service who not only takes responsibility but also shows genuine concern. Stephanie went above and beyond to turn a negative situation into a positive one, and I left feeling valued and respected as a customer. Thank you, Stephanie--you're the reason I'll continue coming back. Corporate could learn a thing or two from the way you handle people!

Regal Unlimited is a sham - I was a customer for several years, but decided to cancel due to lack of new movies coming out. We received an email from Regal confirming my request to cancel and said I would not be charged again. 8 months later, I noticed a recurring charge on credit card. When I contacted regal and showed their email ... they said sorry, our bad ... we will give you a refund for 3 months. Don't do it! They are shysters. I will remove this if they do the right thing.

Every single person in the staff, from Garret, manning the snacks, to the guy that helps you do the check in process, are super friendly, professional, kind and helpful. The seats are mega comfortable, the screen is big and the speakers work perfectly. 10/10 movie experience.

I love coming to Regal Paseo! The staff are always friendly. They are currently going through a huge remodel. The updated theaters are very nice. They offer parking validation. They have a bar and hot food options.

Love this theater. It's a bit more low key but all theaters have good picture & sound quality. It's rarely packed, but even if it is, you get to choose your sets when you purchase them. Lastly, they upgraded the seats recently. They recline and have little tables for your snacks & they swivel.

I think our experience Sunday morning changed everything & we will now go here (former AMC fan). The space is great & clean, wonderful con sessions (better prices as well), but the STAFF. They were so kind and engaged with two hyped 7 year olds, they made our experience so special. Can't wait to go back. And if management reads this, please look at the schedule who was working 1045 on a Sunday and thank them again for us.

Construction. Construction was just the beginning. We had a free screening invite for The Wild Giant. It was such a cute movie. When we arrived we were given free popcorn and drink passes, which was a huge score. That alone totaled $32. Plus the free movie it was a $60+!! So, loved that. Now the theater experience left much to be desired. I always remembered having nice movie going experiences here, but I haven't been back in a few years and this theater is not operating at its best. The movie abruptly stopped and the lights came on. We waited. Nothing happened. A patron got up and told them, and they said they were resetting the system and it would be a few minutes. I decided to run to the bathroom and get a refill of my "small" free bucket of Pepsi Zero. I came back into the theater with the movie now playing where it stopped, but with no sound. The same guy went to go inform them of this. They started the sound up but we missed a good 10 minutes of the movie. They backed it up to the shut-off then we were good...except they left the house lights on for the duration of the movie. Two patrons got up and left, and I think another dad went to complain about the lights, more than once. The movie was free... and great. The popcorn and drinks were free... and great. Overall a lovely start to a Saturday, but if I paid I would be a little perturbed by viewing experience at this theater. I won't be back to buy a ticket anytime soon. For another free screening? Free popcorn and drinks too? mmmmaybe...

It's a far cry from its Arclight heyday, the Paseo is a shadow of it's former self but recently I notice there were new chairs when I saw The Life of Chuck. The nonstop commercials were still a pain but the new comfy recliners added another star to my review.

lush seats are nice and the theater was clean. however the "reclining" seat I bought was broken, and stopped part way up, so super uncomfortable. with prices so expensive now it kind of sucked to be stuck in an unmovable, awkward mid-way position :/ otherwise it was nice that this regal wasn't super crowded, and I liked the smaller theater. nice local option for movies.

One of the things that I liked to do is visit different theaters to watch movies and check them out. This is my 4th or 5th time coming to this location since it is no longer under Arclight but it still has that same feel and taste. I'm glad they kept everything the same. We came in after dinner at the yard house to watch Saturday Night on a Friday night(11-1-24). The movie was really good and interesting. The theater is always clean, plenty of room to walk around and was able to order my food quickly at the concession stand. Definitely will come back again real soon plus they have great prices and underground parking.

Ive just had this issue regarding air flow or a/c with Regals (not Alhambra) if the movie is pretty full. Almost every time have to leave the theater to go find someone to say please circulate the air i was packed in mid row and you hear people coughing or whatever. Please circulate air and A/C its been in the high 80s. It doesn't have to be arctic. And what was really a bummer the lights were full on through all the trailers up to start of movie my partner had to go find someone. I really want to love it but that with the parking expense (90 min only) theres no movie 90 min especially now w trailers/ads.

Tuesday nights are discount nights if you have an account with Regal on their website or app. We saw A Complete Unknown and the theatre was not sold out on New Year's Eve. The seats are comfortable and the sound is very good so good that I could partially hear an action movie next door.

Whereas when it first reopened as a Regal Theater ( as the Arclight had sadly closed down permanently) the prices were ridiculously low (650). The pricing is now 11 bucks with the popcorn and sodas on par with the other Regals. Regal has kept up the superior quality of the sound and the picture; which is a good thing. I am still waiting for the Liquor License to be approved so all can have drinks, beers and food either at their going to waste Bar or in the auditoriums. Movie selection here is better than that at La Canada in that here the movies are skewed toward adults not children. Bravo! Probably because they are situated in a Mall, they have daytime showings which i also like. What i don't like is that they only verify the parking for 1 1/2 hours whereas before it was 4. Regal has done a good job keeping the quality value up to the level of the Arclight. I will be back.

I used to stay away from this location, but lately it's become my go-to movie theater. It's almost always empty, and 99% of the time my family and I are the only ones in the theater, which is awesome for us, but not so great for Regal. They have fantastic deals on Tuesdays, and don't forget to validate your parking! One odd thing I've noticed is that the previews seem to run for 30+ minutes, which actually works out well for me. It gives me a nice 30-minute grace period to make sure I'm on time- lol.

I have been here a few times since the Arclight closed.. I would say check in and ticketing is very efficient. The theater quality and the concession stand is standard. Overall, I can say that I haven't had any issues and this is a convenient theater to go to in the Pasadena area.

From what we saw at the screening of "Superman" last night, I'd guess that this location is on the verge of closing again. The lobby is unkempt and undecorated, the place is short-staffed, there were only 14 audience members for this first-run flick, and the trailers were almost all ads and pleas that you rent the theater for your corporate event. Really, the signs are not good. It doesn't help that Hollywood isn't giving them much worth seeing.

The concessions menu was confusing, I was looking for $ signs to see prices & they don't have any. The font is super tiny. To Regals's credit the movie I saw was executed well, good projection & sound, basic theater seats, nice & clean, plus the picture I saw had only one trailer before the movie (Moana 2). Would I return to the Regal Paseo? Maybe! All the other theatres had signs of what was playing inside, except for our showing, it was cool choice, maybe just because it was the one screening? Felt like a secret, I liked it.

Since this place turned from Arc light to a Regal it's just so much better. The theaters are always super clean, the seats are comfy and spaced out well. The bathrooms are always clean as well. Also the movies are actually affordable. Going to the movies as a family lately is so expensive but this place makes it doable without breaking the bank. The popcorn is fresh and yummy and warm. The only thing that would make this place really awesome is if they would finally open up the bar that's been sitting in limbo since the theater open. After that opens can't wait to be going there all the time.

The customer service was great but 30 min of commercials and previews were not. I didn't pay to be fed commercials I get bombarded with all day.

This theatre is opened again! Walked here and enjoyed watching The Equalizer 3 here! Popcorn is still so expensive ($8+) so we didn't get any. The employees were really nice. We got to our theatre a little too early and the guys who clean it asked us so nicely if we could step out. And he even came back to us directly to tell us they were done cleaning. It was great service and a good experience! The movie was amazing too!!

I ordered a chicken tenders and fries set. Let me say Nathan went the extra mile by asking and offering a cup holder! We had ordered quite of not of movie goodies!

Seeing a movie here is great but seeing 50,000 commercials is not.. I know that was an exaggeration, but in all seriousness, we saw 30 minutes consecutive commercials with a few trailers. I don't think we'll be coming back again.

Worst experience ever. Theater was loud the entire movie; non-stop talking in every direction. This dude next to me was hitting a vape the entire time. Nothing against vapes though but come on. Bunch of nonsense the entire time ruined me and my fiancees experience. Waste of money. Do not go here unless you want to be part of a Jerry Springer episode.

i love this theatre but the volume level is actually dangerous. Watched Mission Impossible and I swear I walked out with a percussive concussion, kind of disoriented with headache. About halfway through the movie, i downloaded a decible app to make sure I wasn't losing my mind. Levels were routinely in high 90s. 85 and above is considered dangerous and causes hearing loss. Lots of kids in the movies. I shuddered. Left soon after.

Previous movie theater was bought out by Regal. No changes, just a different name. The seats are comfortable. The popcorn is very good. I wish there were more options though for drinks. AMC has much more many options. Get your ticket validated before you leave so that you can save some money for the parking. I would return. Become a Regal member and earn points towards rewards.

I want to support theaters and this one specifically, but the operation seems to be half-baked compared to other theaters. Concessions is lacking, just about every sign above a theater displays wrong or glitched information, I've gone twice when the theater is just closed, and the space leaves you with the feeling you saw a low budget film in a big empty low budget space. The BIGGEST ISSUE is that the sound mixing in just about every room is lacking. Half of the theater going experience (for me at least) is appreciating quality sound in a space that isn't my living room. Please at least get someone to help mix your theaters as the quality is terrible and sounds like you're listening to films underwater. Please even feel free to reach out to me as I do production and post audio mixing and editing as well as tech theater shows nightly. I want your space to succeed and be the best it can be.

I bought the unlimited for Regal and I do like coming on days I feel like I wanna watch a movie. Everytime I go, I meet this wondering person I think her name is Chrystal (I think that is how she spelled it). I have a few problems, one they changed the fries and I am not a fan of the new skinny fries, they use to have steak fries but not anymore. One concern is that when I sit down for a movie I get migraines and I think it is in the air of the theater but please look into it.

Great option for a low cost movie but man were those seats uncomfortable! I think my ticket was less than $14 for an evening showing but I was barely able to get through the movie because the seat was so stiff.

We've been so glad to see Paseo Colorado open back up for movies! This was a frequent date night choice for my wife and I but when the Americana opened all the businesses left. We went there like many others but the theater there has been going down hill and foot traffic and parking is a hassle. Burbank theaters are nicers but traffic and parking are a pain too. Re-enter Paseo! They haven't made any improvements from when it was the Arclight but the ticket prices are cheap and the snacks are even less here than Regal La Canada. If you're looking to go to the movie and don't need an entire night of walking and shopping this is the place.

I haven't been to this theater since 2017, and I've been wanting to come ever since. I have been to the Regency in 2022, but now I'm happy to be back here.

I feel that I need to report about the poor treatment I received from two managers on duty this evening The two managers showed a lack of concern, made us late to the movie, and did not offer any complimentary items or tickets for the technology failures that prevented us from buying tickets to get into the movie. I tried with the help of a staff person to purchase 2 tickets for a movie both on my unlimited app and at the kiosk inside the theater. Neither would work. The staff directed me to the register at the food counter The challenge was that the movie by this time was about to start The first manager told me I had to wait in line behind the people ordering food. He said I had 7 minutes Instead of helping me himself, he lined up a second manager to serve me when I got to the front of the line My special needs daughter and I missed the beginning of the purple crayon movie. They were already in the real world when we entered Neither manager showed any compassion, concern or empathy emotionally that we were in the position of trying for the third time to buy tickets and could not through no fault of our own. I have bought tickets through app and kiosk many times before. They sold Me the tickets at the register so it was possible, not too late nor through personal error A little caring, an expression of heartfelt apology, perhaps a free hotdogs or ticket would have been appreciated They acted like there was no problem. I just had to miss the beginning of the movie because I could not buy tickets for 30 minutes. Maybe I am confused but I am thinking that a movie theater is supposed to make it possible for us to buy tickets through the methods they advertise. And when those methods fail, it should be a problem they want to address for their customer with some expression of concern. Apparently not for these two managers on duty

I'm glad Regal opened recently at the Paseo, as the surroundings and environment are not as packed as other locations. Since it is National Cinema Day, all tickets are four dollars and well worth the price. We ended up watching Haunted Mansion and truly enjoyed the venue and the movie.

The movie started 20min late and there are a ton of commercials ? Also a bunch of chocolate on my seat Wtf is this Won't be coming back

The worst experience I've had in decades of movie going. Four of the five urinals in the men's room were out of service. This suggests a profound lack of concern about basic maintenance. The wait in line, especially considering the few number of people ahead of me, was ridiculously long. The concession worker seemed to have real difficulty processing the sales of souvenir items in addition to food. The other lines also seemed to have incredibly long waits, suggesting that training at this theater may be a real problem. Overall a terrible experience. A management overhaul seems in order.

I really enjoyed the arclight movie theater that use to be here. My wife and I use to go to that theater almost once a month just because we enjoyed it so much. With that being said, we were extremely bummed it didn't survive the pandemic, but we were relieved when we found out there'd be another theater coming. The prices of tickets are unbeatable. The popcorn was extremely delicious, but they were limited on other snacks. But that's understandable since they just reopened. My one and only issue was the seats. Maybe I got too spoiled with iPic seating, but my body was hurting after watching the new Spider-Man movie. We also did think the volume of the movie could have been a little louder. Other than that, my wife and I will definitely be returning customers.

Good place to chill with your loved one and family. Multi screens and movie time snacks are best.

Worst movie theater I've been to in a very long time. Horrible audio, messy lobby, poorly managed. Regal should be ashamed of this location. I'll be avoiding regal theaters moving forward.

To be honest; I've given this theater so many chances in the last two years. Admittedly, I knew it would never compare to the ArcLight which is was previously, but it's slacked sooo badly that I had to leave this review. For one, I've gone to multiple movies where the trash from other viewers was in the seats when we got there from previous movies (see pics) and the bathrooms are consistently gross. Today I walked in to the bathroom that was pretty disturbing bathroom with a staff member walking out; having seen it being gross (unflushed toilets, over flowing) and she walked out without doing anything. Also the bar has never been opened always waiting on a license or something. Idk. This theater is in a nice area in pasadena and isn't a nice place to go tbh, especially with the steep prices of movies and food these days. Get it together; I'd rather watch at home:

Saw Warfare there last night and the theater was a pigsty! Popcorn and trash everywhere, dirty seats. Horrible.

Guys, come on. At least play the films with proper sound and color. It's disrespectful to your customers and the people who make the movies. Multiple visits here and the picture quality is off, the sound is wonky, and there's like zero communication from the staff as to what or how they plan to fix the situation, or accommodate customers. I wish the lack of a bar was the only issue here, but it ain't.

After an absence of several years, we were disappointed tonight to see how far the former ArcLight has fallen. Judging by the practically non-existent customer service, I can only conclude that the employees 1) don't care about doing their jobs or 2) have zero social skills. Seats in the theater were stained and uncomfortable, and we endured no fewer than 25 minutes of ads and previews before the featured film even started. We will not return.

Movie previews are getting out of control. I went to a 12:35 showing and the movie started at 1:05, it's ridiculous.

Unfortunately, despite this theater now being owned by Regal they haven't updated the screening rooms all that much. Rooms are dusty and smell old. The seats need some deep cleaning. Tickets are cheaper than other locations so there's that.

No cashier No cash No Apple Pay No Google Pay Credit card only They'll steer you to their app where you'll pay a 35% convenience charge.

A nice theater with yummy food and beverage options. Prices were presented very small and confusing

I went into the theater early. I noticed the sound was like 50% too loud. I walked out and politely said to a staff member it's a bit too loud. No big deal. So then they adjusted it and it's was inaudible. Couldn't hear people talking. So I complained again. And again and again. And the gave up. Im no audio expert, but clearly something what wrong with their sound system. I think the front monitor was like blown out or something. I was like a joke. I don't understand how they can take peoples money and offer them such a shitty product. Shame on them.

Horrible experience related to the cleanliness of the theatre. Watched Inside Out 2 with the family at 6pm and before we got to our seats we noticed trash and popcorn all over the floor. When we got to our seats there was popcorn and used cups from the previous group. I had to clean up the seats myself. Please fix this issue.

We have had several unpleasant experiences at this theater in the past two months. During our first visit in July, a man came charging out of a theater, swearing loudly (f-bombs) and complaining about the sound not working. He was confronted by another patron about his behavior, and they ended up in a physical altercation in front of my son and I. This incident was not addressed by either theater employees or security, and both men were allowed to separately re-enter our theater to watch the film. On our second visit, two patrons engaged in a verbal confrontation in the theater about a child taking during the film. No punches thrown this time. Amazingly, we managed to attend a screening without incident on our third visit. During our most recent visit (5th or 6th?) yesterday, a mother came running to the concession counter to alert the staff that her son had been physically assaulted in the restroom and requested that they call security. Mall security did ultimately come to the theater on that occasion, though it was unclear if the perpetrator was detained. In addition to that incident, the projector in our theater had a bulb explosion that destroyed the projector. Everyone received a refund and voucher for a future showing (thank you), but we ended up having to drive to another movie theater to see our intended film. I understand that the events listed above are not the fault of the staff, but we were generally disappointed in the lack of adequate customer service and slow or nonexistent handling of situations that would alarm most patrons and would concern me if I was in a management position. Concession service has also been slow and disinterested. Suffice to say, we won't return to this theater again. It had much better management in its previous incarnation as an Arclight, and we never had to worry about the behavior of other filmgoers.