Julie F.
Yelp
I am seriously dismayed by the negative reviews left around the same time (Valentines 2015). If I weren't there THAT DAY, I may have been swayed. But I was there. It actually WAS busy, and Spiro/Theo had several extra people helping out. The selection was immense, both pre-made and a la cart. In February, they had: Mimosa, peonies, hyacinths, tulips, double-tulips, french tulips, roses of all colors/stem lengths, orchids, white lilacs, purple lilacs... I can go on and on, just mentioned unusual stock for the season. Lilacs and peonies. IN FEBRUARY. Seriously, people. The store was stocked to the max, and BUSY. I CAN't help but wonder if a competitor opened up nearby and sent some hacks in for reviews. As for the packaging - it was an exceptionally cold day in NYC, and they were packaging everything to make sure the flowers survive. They know my address, so no biggy, but I heard them ask other customers how far they were going to wrap accordingly. A week in, and my own arrangements (picture posted on the day - one with the mimosa/peonies/tulips, one with the lilacs) still alive and well. No way the experiences could be this far apart. As I've said: I WAS THERE THAT DAY. And a quick sidenote: everyone was gushing about our flowers. I don't know - maybe I just know how to scan stock and tell them what I want, and others do not. It's not rocket science, it's flowers. One would think - particularly if you walk in - grown-ups have the skills to point at what they want. And not walk out of a store with something they don't like. Repeat after me: "No, this doesn't work for me, change it". Sheesh. You walk out of a store and take a picture of something you find unacceptable, rather than tell them to change it? Right. I believe you.