Arosa Kulm Hotel & Alpin Spa

The end of an era. But for us, it was a bittersweet farewell to the legendary Kulm Hotel. For over 40 -almost 45- years in a row, we spent our winterholidays at the end of February/beginning of March at Arosa Kulm Hotel. Over the years we also spent a few times a week in summer at the hotel. During our first stay we met the legendary Hans Leu, who was taking over as interim manager for a period of time. A great hotelier who made it his business to know every guest by name. We were utterly impressed. Directors came and went, each of them putting his own stamp on -the activities of- the hotel and taking services to a higher level. Director Ziegler, with his Gala Wine Tasting Evenings; Urs Bührer who introduced a taste of Thailand to Kulm with The Ahaan Thai Restaurant. André Salamin with the weekly Wilkommen Apéro “Wilkommen zu Hause”. Service has always been of the highest level, especially under the supervision of Restaurant Manager Mr. Mamdouh Wasfy. We mourn the untimely passing last november of the ever sympathetic, professional and long time manager of the Taverne, Mr. Albert Felser. Times are changing and sadly we never had the chance of meeting the current hotel manager Mr.Coli. He never made it his business to make an effort of getting to know -or even talk to- us, long time and loyal guests. Service was still very good, but not on the 5* -plus- level we were used to. This time breakfast was no longer up to par and the service chaotic, with no supervision and shortage of staff, endless waiting for a cup of coffee, the bread self service counter sometimes looking like a battlefield, no cleaning of the used tables. The dine around concept didn't work too well anymore without the Stueva being part of it. Our reservation at the Piz Kulm was cancelled as it was closed due to lack of staff. No alternative was given (all other restaurants at the hotel were either closed or fully booked) but it worked out fine in the end: We could get a reservation for cheese fondue at the Burestübli and the dine-around amount was deducted from our account. I was a regular visitor of the Spa/Wellness for over 20 years and the outstanding Spa Team, Oliver, Nicole and Ines, always provided the best of service: Highly professional and with a smile. 5* ++. The Kulm Hotel is indeed in need of a major rebranding and make-over and the plans look very promising and exciting. In view of our age, we have no idea if we will be able to visit the new Kulm again at the beginning of 2029. So for us, it felt as a farewell to Kulm and the end of an era. On our day of departure, we were sad and disappointed that no member of staff, let alone the manager, Mr.Coli, took the trouble to say goodbye personally and/or thank us for our loyalty over the past 40/45 years. Some recognition would have been the least to be expected and would have been greatly appreciated. But sadly, it was not te be… Goodbye Kulm, goodbye to all the loyal staff. It was a bittersweet farewell.

Impeccable service. Sure it could be said to be expected from a 5 star hotel. But really, peoples attentiveness, politeness, willingness to serve and provide recommendations etc and take care of your every need was just a fantastic experience. Was recently there to attend a friend of mines wedding. We're all at that age where we have kids now and to just see how the staff attended to literally every families individual needs was incredible. Not once did someone say, oh that's not my responsibility, you need to talk with so and so. They just handled it. Spa - full array of offerings that meet the needs of any frequent spa visitor I'd say. Being able to just walk out directly into the snow afterwards or sit comfortably outside and stare at the alps...unreal.

Great hotel with the best location for skiers! Food of all the restaurants inside is really good and the staff friendly !

My best ever hotel experience, it's number 1 for me! Came for 4 days to ski. I was expecting luxury but it exceeded my expectations and was worth the money. Very clean and a great sense of calm radiates through the place. Beautiful decor and full of all the facilities you could possibly need. Ski hire, lift passes and gondola just across the road. Basically ski in ski out. Very well run place, attentive warm staff always on hand. Lots of nice touches everywhere. Thai restaurant was great. 2 other restaurants and a great breakfast on offer too. Handy little bar and a massive spa too. A benchmark for hotels. Thanks a lot!

Likening the closing of the Kulm Hotel after 143 years to The Titanic, we wholeheartedly admire the staff’s continued commitment to excellence. Whereas many of The Titanic’s crew chose to panic and ignore their guests’ pleas for assistance, the massive ship’s orchestra valiantly kept on playing, even if they intuited The Grand Finale. My wife Christine celebrating her 45th year in a row vacationing at The Kulm, and me enjoying my 15th, we are truly impressed by their team’s passionate guest-1st mindset. I started my Kulm experience under the reign of Andre Salamin, a legendary hotelier in America, Switzerland and Germany. Deftly passing the baton to current General Manager Bardhyl Coli, whom he and his world class administrative staff consisting of Tuncher Halimov, Sebastian Waldschmidt and Katharina Lambertz, have mentored The Kulm’s young trainees in the mastery of providing 5 Star service. As the orchestra plays the Titanic’s famous “Nearer My God To Thee”, Christine and I joyfully raise our champagne flutes toasting the legacy of The Kulm. As well as honoring Albert, our beloved friend and Matre’d of the hotel’s Taverne Restaurant, who last November joined the Titanic’s passengers in Heaven. ****************************************************************** GRAND FINALE POST: THURSDAY MARCH 6 The housekeeping department of a hotel is one of the most overlooked segments of the hospitality industry. Lamentably, it stays under the radar because it is taken for granted. Christine and I blessed to have stayed at multiple 5 Star hotels around the world, The Kulm has the very finest housekeeping department that we have ever experienced. Under the tutelage of Liene Perriera-Karple, the staff that we have had the pleasure of interfacing with in our room 516, is unsurpassed in kindness and cleanliness. Over our last 15 years staying @ 516, the housekeeping team has joined us in moving around our stuffed animals that travel with us. They move them to clean, Christine and I move them to entertain. Housekeeping has had to deal with our bears, Fez-wearing bulldogs, beavers and marmots. We will miss the staff’s affability and staunch commitment to sanitary excellence that Liene Perriera-Karple has instilled in them.

We really enjoyed our weekend getaway at the Arosa Kulm Hotel! The room was very clean and cozy and we were very comfortable during our stay. The views from our room were just stunning and we had a nice terrace balcony where we could sit and enjoy the mountains. With the dine around option, we enjoyed having the option to choose from the 6 restaurants. The food was delicious and I especially enjoyed the breakfast that had so much to offer! The spa facilities were also very enjoyable and it was nice to relax next the pool with beautiful views of the mountains. Overall this hotel has a lot to offer and I can recommend it for your stay in Arosa!

My partner and I recently had the pleasure of staying at the Arosa Kulm Hotel & Alpin Spa, and we are already looking forward to our next visit. As dog parents, finding a high-quality hotel that welcomes our furry friend is a top priority, and Arosa Kulm exceeded our expectations. The staff was incredibly accommodating, ensuring our pooch felt right at home. The hotel’s culinary offerings were a highlight, with an array of delicious dining options that left us savoring every bite. From the hearty breakfasts to the gourmet dinners, the quality and variety were exceptional. For ski enthusiasts like us, the proximity to the pistes was a game-changer. With easy access to the slopes, we maximized our time enjoying the powdery heaven of Arosa. It’s a true ski-in, ski-out experience that made our stay both exhilarating and convenient. After a day on the slopes, the spa was our sanctuary. The facilities offered the perfect blend of relaxation and luxury, allowing us to unwind and rejuvenate in style. The ambiance, coupled with the stunning mountain views, made for an unforgettable spa experience. In summary, our time at the Arosa Kulm Hotel was nothing short of perfect. It’s a rare find that caters to both couples and dogs, providing an experience that’s as pampering as it is practical. We can’t recommend it enough!

Our stay was pure pleasure from check-in to check-out. Attentive staff, big windows in both the room and the spa to enjoy the amazing and uninterrupted view of the surrounding peaks. Family friendly splash hour in the pool and jacuzzi was a hit with the kids. A choice of excellent in-house restaurants to suite all tastes, we tried three and each provided great food. Perfect location for skiing especially with kids. Cross the road to get the ski bus or walk less than 5 minutes to the nearest lift. The piste finishes opposite the hotel, which the children loved. No long walks carrying skis.... We loved our stay from start to finish and only wish we could have stayed longer.