Ascend Cannabis Dispensary Outlet - Chicago Logan Square

Very cool place. They do medical. A few years ago it felt very cold here but it now has a great artsy atmosphere and very efficient, the front room is huge with kiosks to pick out what you want. Menu is super easy to navigate. Super friendly staff. Open late. Right next to a cool pinball bar.

We love Ascend! The prices are really good, especially for being in Logan, but really, it's the staff for us. Amazing people work here. We buy every 2 weeks, on payday, so we are here OFTEN. Do we have favorite bud tenders? Why yes. Yes we do! Xavier, as they have always been so kind to us. So incredibly helpful. Made sure that we had a good laugh if it looked like we were having a hard time or a tough day. Just an incredible human being, and we are so lucky that we get to see them every two weeks. Literally the reason that we don't shop other places anymore. They are awesome! The products are solid. We are able to get what we need at a decent price. Especially for where it's located. Super consistent with their inventory. That's a really good thing. Not having to chase the items that we need all over town is really nice. And can I just give a quick shout out to their security people as well? They had some solicitors standing out front when we went there today, really verbally aggressive solicitors, and when we went inside and told them what was going on, their security guy went outside immediately to rectify the situation and then he came back inside, and came looking for us to make sure that we were okay. We just really appreciated him so much. He's just such a terrific guy and he's always so helpful! We just can't say enough good things. We really like this location and the staff here. We are a little bit older than most of their demographic and they are always so kind and generous with us. We just can't recommend them highly enough, shop with confidence!

So I came in today and purchased the brand, “High Wired”, infused cannabis 3.5 g. Infused shake. So I asked the worker is it flower infused with Kief and he said yes. So I went ahead and purchased. Although when I open it the jar it looked more like 2grams of shake. In the beginning I was disappointed, but when tried it out. Talk about high quality, very clean taste and no anxiety. I highly recommend 🔥 Thanks Moca

Great costumer service and always friendly. Always a huge selection to choose from, tons of deals and probably one of the most affordable dispensaries in the city. I drive from Bridgeport to the Logan Square location because it's hands down my favorite location. They never disappoint! Keep up the great work 🖤

While this location offers great deals, I try to avoid it because the overall experience isn’t very welcoming. The ambience feels dark and the aesthetic reminds me more of a teenage gamer setup than a professional dispensary. Recently, I came to pick up an order and my Global Entry card as a form identification was denied. While the security officer was kind and apologetic, the front desk staff member was surprisingly dismissive. As a Latino, I carry my Global Entry card due to ICE, because it is a federally issued ID and considered stronger than a state license. I was told they “haven’t accepted it for months,” which was inconsistent with my prior experiences at this location. I completely understand if store policy changes, but the website should reflect policies clearly. I ended up taking my business elsewhere since there are plenty of dispensaries nearby with friendlier service, a more welcoming vibe, and no issues scanning Global Entry cards. Hopefully this spot can step it up because it does have potential. Edit from 3 to 1 stars: Realized from other reviews that this location does indeed charge a $3 fee for Dutchie pay, a fee that other dispensaries do not.

Christian was a very friendly happy face first thing in the morning! Many people are not in the greatest mood at 9:05 am but Christian was. He was also very informed and seemlessly answered my questions and had me on my ways in moments. An excellent ambassador for Ascend !!! Jeff

Absolutely love Ascend!!! The entire team cares about your experience and they have an excellent selection of products to choose from. I check out with Orlando a lot and they always take the time to talk to me about my purchase, and make suggestions on products him and the team have been enjoying. 11/10

Amazing experience! After you check in, you have to get buzzed through a door and you go through this beautifully designed hallway. It made me feel like I was coming down a run way and then there was Xavier! A Godsend! Patient and funny and so helpful and just an amazing spirit. A fellow behiver as well! Honey a time was had! I will be back!

Love this dispensary, First off "Sid" looked out and I got what I needed. "Shelby" took care of me at the counter and her dope energy and good vibes flows with the whole spot. Love coming here. The deals are dope and smoke is always fire...SMOKE ON PLAYA's.... Great staff the vibes are always dope in there. If you ain't shopping here your sleeping kidz.

I moved to Logan from Lakeview about a month ago and was stoked that there was an Ascend outlet here because the prices are lower than at other locations. I ordered online and when I got there, check-in was normal. Then, something really frustrating happened to me. Keep in mind I've already been to the Logan Square location 2-3 times before and have been a frequent at Ascend River North for about 3 years now with minimal issues. When I get to the counter at the Logan location, they were missing one of the carts I've ordered so I asked for another one as an alternative. Not a big deal. Then, they scanned my out-of-state ID and told me I couldn't go over the out-of-state limit. Although I have a Wisconsin ID, I have been a Chicago resident for a few years now and have never had a problem proving my residency through my lease in order to obtain the in-state limit. When I offered to show them, they said it has to be on my ID and no other form would be accepted. Perhaps the law was always supposed to be this way and they are cracking down at dispensaries now, but it made me upset that the worker said it was "impossible" for me to get 3g at a time when that's all I've ever done. The fact that they gaslit me in front of the worker that helped me last time was wild. I feel really bad for making the workers pull my product from the back then not buying anything but it really would have been nice if consistency could affect all locations so I know what to expect as an official Chicago resident with an out-of-state ID.

I like this place. They have a pulley system which brings the product from the basement, to the first floor. It was pretty cool. Oh, and then i took the stuff and everything was

The single-most disappointing retail experience ever -- like passing through a dark chamber and then onerous security just to wait in a slow line at a currency exchange!!! Because we live nearby, this became our default dispensary immediately upon legalization. We tolerated the poor shopping experience in a dark room, the clumsy tablet interface, and the spotty inventory. We then passed security to wait in line in a drab fulfillment room for our purchases to rise from the basement and be passed through the thick lucite window. The whole experience always made us feel dirty, like we were doing something illegal. And bizarrely, we always felt compelled to leave a generous tip. But that has all changed with a recent pre-roadtrip miscommunication, a $70 mistake at Ascend that left us scrambling to find a dispensary off the highway in Rockford, Happy Cannabis. HC opened our eyes to how badly we've been duped with the poor experience at Ascend and showed us just how normal and pleasant and quick a dispensary can be. My wife declared, "I won't ever go back (to Ascend) -- I'd rather drive to Rockford!" Well, I'm sure driving to Rockford won't become routine, but we'll definitely never again walk over to Ascend.

Wait times are pretty terrible. Other than that, good product. I'd look elsewhere if you're in a hurry.

Ascend Logan Square is legit the slowest serving dispensary I've ever been to. Idk how they even receive tips because the service is terrible. Avoid at all costs..

Amazing staff and service. The woman at the counter was super helpful with helping me order and making recommendations. And the dispensary checkout guy was super welcoming and pleasant and made sure I got my 15% discount as a new joiner. What more could you ask for?

You should not have restrictions on how people spend their points. If they have the points they should be able to use whenever they want even on items that are on sale

I was desperate to find something to help me sleep. My insomnia has been off the chain lately. Kevin D made a recommendation that worked like a charm! I had the best sleep last night that I've had in months. I'll be recommending all my friends go here. Service was great, ordering was super easy, I was in & out quickly.

The operations of this business is incredibly inefficient. They've been under construction for close to 2 years, which is their explanation for the ridiculous organization of this business: They have 5 people doing the job of 2-3, you have to wait in line to wait in line to wait in line again. You order online and still have to wait in line. Instead of calling people up to the window, why don't they just have customers go up to the window like every other dispensary? Then you don't need to check peoples ID's twice. From online order to leaving, it takes at least 45 minutes. Then you get dropped off to Fullerton and have to walk around to get back to parking. Go a little further to NuEra and you're in and out, free parking to boot. The employees are fine but management should really re-think the operations here. This was the second time and last time I use this dispensary.

Incredibly slow and not especially helpful at checkout. Much better dispensary options in the area.

Really kind staff who work hard to manage a lot of orders! This isn't a place to come hang out and pick things out impulsively: you have to order in advance. Important to note that this location was originally set up as a medical dispensary. In accordance with state law, medical card holders will always get priority. If you're ordering recreational, River North location is the place to go. But if Logan Square is a better location for you and you're ordering recreational (eg no medical card), you'll definitely feel like you're flying economy class: You'll get what you need, but you might agonize as you watch medical card holders breeze through while you wait in line. Try not to order for pick up on a Friday night after work (unless you want to risk waiting for a bit!). TIPS 1) don't expect fast service on a busy day if you're recreational 2) avoid ordering Fridays after work since those are the busiest times and 3) staff have a tough job but do it with kindness and grace- show them appreciation! We are lucky to have great dispensary options in Chicago. Gratitude goes a long way.

This review has been building since "Ascend" took over this once totally fine dispensary...The quality of the product, the prices/deals, and the general feeling of this place has all been on the decline since it was rebranded as Ascend. I buy top quality flower, and when I get home and break it open it is consistently months old. The "free" pre/rolls and vapes that give after spending enough money are always pure garbage that lead more to headaches than relief. And all of this is because they are corporately owned and care more about money than their customers. I am honestly dumbfounded by some of these reviews that are so glowing, they must be employees. There is no way anyone who has waited 40 min for their pre-order that was made 5hrs ago has had an enjoyable experience. The budtenders are usually nice, but most of them know nothing about their product offering beyond it got them high AF. Cool bro, I am here so I am not dependent on pharmaceuticals. Can you give me a little more info on the effects of this strain beyond that it got you wasted? Then on to the website, and additional customer service. The website, which looks slick now, is filled with security holes. Hope you like giving all of your personal information away. They also do not answer emails, or phone calls, at any of their locations...problem with a product? tough shit. Question about a promotion? by the time it is answered the promotion is over Bottom line is that this is now a dispensary for non-medical customers. They do not care about taking care of you, because they do not care about repeat business. DO NOT SHOP HERE

The wait is incredibly long, to the point as I wait to pickup there is someone sitting on the floor next to me. There are better, more efficient, and more affordable dispensaries in Chicago.

Slow, immature , unknowledgeable, obnoxious , poor management . Employees are like USA mail clerks milking the clock . Teams of associates to do the duties of one person

Easy and thorough process. Everyone I interacted with was very professional. Very chill vibe and trendy music playing throughout.