EE Grimshaw
Google
The North End has been a Boston neighborhood curse for us. This is the second year in a row that my top-tier chum who literally went to the school of hospitality and I ended up flatfooted whilst trying to secure a decent dinner spot. We never learn. This time, we somehow thought it was a good idea to just hit up a decent looking spot on a Saturday night without securing a reservation. I can't explain it, there are no excuses, but the end result was that we were out on the sidewalk cold and hungry with no obvious options. It's pretty unsettling to feel like a Dickens character being turned away from restaurant after restaurant. Assaggio was the first place we found with available seating, so they get some points for that.
As soon as we sat down with menus, I let out a laugh. The name on the menu was Depasquale Ventures, which...is the same owner of the mediocre place we ended up at LAST year due to lack of options, Trattoria Il Panino. We can't escape it. So expectations were immediately tempered, but I think that ended up being a benefit ultimately. The main issue we had with the latter restaurant was that they had a giant, long bar that their staff just didn't have the coverage and the service was bad. We had table seating this time around so we were at least negating that potential problem.
I was enormously impressed with the maturity of the waiter. My chum had a pretty high maintenance moment even by her standards that he handled about as perfectly as you can. She ordered a specific bottle of cab (I think that's what it was; definitely a red) from the wine list, and when he showed up with the bottle shortly thereafter, she gave some pushback, noting the label didn't match the name on the wine list. Okay, fair, and it was probably in the $60 range. You want the wine you ordered in that instance for sure. He said something to the effect that it WAS the same wine, it was just a longer name than they could cite on the menu, and this was part of it. (I may be slightly misremembering the specifics, but it was along these lines). She was still a little skeptical (sigh) but agreed to the bottle provided. He came back a few minutes later with his phone to confirm that he WAS correct, and that was that. There were so many moments during this exchange that could have really sent this situation crashing down, but he maintained his professionalism, my chum calmed down and apologized and we continued with our meal. Huge points, and I'm not sure you can teach some of that. Really well done.
The food itself was fine. The menu looked pretty familiar from the other place (they're both Italian so that certainly could have played a factor) and I got the same item, since it was one of the few highlights - the Gnocchi alla Sorrentina. Not off the charts amazing, but flavorful enough. I liked that the sauce was thick but not chunky, and definitely a generous portion. We'd been eating pretty well throughout the day so I wasn't insanely hungry - maybe this is tastier if I prepare my palate a bit better.
The service apart from the wine label incident was okay. It definitely wasn't as bad as the Trattoria Il Panino situation from last year but it DID significantly decline toward the end of the meal. We ate here right before going to the Celtics/Lakers game so we were on a little bit of a schedule and it was tough to hail down the waiter to get the check. The place picked up throughout our meal so I'm sure that was a factor but it's a tough optic when you have a lot of staff just standing around by the kitchen and you've been scanning the room for close to 10 minutes (and that may be what they're supposed to do, keeping an eye specifically on the water/bread situation versus the main waiter responsibilities).
This wasn't bad but next year we're making reservations and not depending on a side-street restaurant that's not getting the same foot traffic as some of the more popular establishments.