Aster

I recently moved into Astor Long Beach and absolutely love it here! The building is clean, modern, and feels very safe. One of the best parts of living here is the staff — especially Tony, the security guy. He’s always friendly, professional, and genuinely cares about helping residents. Whether it’s holding the door, assisting with packages, or just greeting everyone with a smile, Tony goes above and beyond every single day. I really appreciate the positive atmosphere and sense of community here. Highly recommend Astor Long Beach to anyone looking for a great place to live!

We moved in just four months after the building opened and were among the very first residents. Things started off strong but after the first property manager Karen left it all went downhill fast. We were on the fence about renewing but we’re so glad we did! The new management team from Sares-Regis led by Martin has completely turned things around. The difference between them and the old management is like night and day. Emails actually get answered, issues are addressed promptly and the team makes communication easy and comfortable. Under the old management it often felt like they were avoiding tenant concerns entirely. Now we’re happy again and proud to call this beautiful building with great amenities home. Big shoutout to Carlos for always keeping the property clean and to Tony the security guard for keeping us safe and secure. We appreciate you both!

One thing most I like about aster is the security guy whose name is Tony and he is so amazing , his security services and communications skills beyond words . He makes you feel safe and so warm welcoming every time you come in to the apartment. Most of all u see him so busy patrolling the whole apartment and garage area. That’s why I gave 5 star .

We just moved here a few weeks ago and so far so good! The amenities here are top notch and the management team is very present and responsive. The security is great! Tony and Daniel have been great with showing us around and helping us navigate the community. They seem to have a good rapport with everyone.

This review is specifically for Tony the security guard - he's the man! Always helpful and makes you feel welcome at the property. Does a fantastic job keeping the place secure and keeping unauthorized individuals out.

I was the second tenant ever to move into the building when it first opened so safe to say I have a decent evaluation of the beginning to most recent when I moved out this past May after my 18 month lease ended. Let me start by saying that the building itself is beautiful Most of the units are great and amenities are great. High level: I wouldn’t pay as much as I was paying for a courtyard facing 1 bedroom in this building. Simply wasn’t worth it taking everything into consideration and only expecting the conditions to continue to dwindle. - Building cleanliness with the exception of the lobby, lacks, not because the cleaning staff doesn’t do their job but because the tenants living there are slobs. You’ll smell dog urine throughout the building and second floor parking, sometimes in the elevator and you’re likely to run into animal droppings throughout. Also had an insane experience with some tenants that threw an obscene party in the courtyard until late hours one Sunday night. Despite multiple calls/ escalations that evening nothing was done about it until later that night after 10 pm. My windows were rattling from how loud the music and noise was from that party. - cockroaches: I am an insanely clean person, I’m taking cleaning baseboards, throwing out my trash every day type of clean. I escalated COCKROACHES in my until to management (provided photos and all) and was told that if I wanted to have pest control come that it would be out of pocket. Otherwise I’d have to wait until the next time that they were on site (this was just over a week later). I was paying just over $3250 every month for rent and they couldn’t take care of this issue immediately? - safety: During my time living at the aster there were NUMEROUS break ins into the building that were orchestrated by tenants who remained tenants while I lived there. The gates were constantly breaking down, being left open all night long. Aster manager at the time, Karen (amazing to have worked with her!), did take quick action to resolve this and since then they have in place over night security which are wonderful to have there. - lstaff: the maintenance team (ran by Dario) were AMAZING. They were so responsive and helpful is every way and addressed all of my concerns immediately. Security guards are kind and on top of things. Cleaning team is very kind and make the floors smell nice in the morning. - management and front desk staff: disappointing. After Karen and the original team left, this went downhill. I worked 12 hour days and I would not get home until 630 pm. I would call MULTIPLE times throughout the day to get ahold of anyone I could to get questions and concerns answered and very rarely would they ever answer the phone. I would leave messages with Rhonda (who was rude always always) and I would never get calls back from management. There were times that i would leave work early just to make it in before 6 pm and on numerous occasions management was already gone for the day. Collin was wonderful, professional and kind. They had an assistant manager who was an absolute jerk, thank god he was fired. Chris is nice and professional but has lacked the support needed to be effective at her job. - moveout experience: at the time of move out, I was refunded part of my deposit (majority of it) and they messed up calculations and ended up wrongfully invoicing me charges. I had to breakdown the charges to get my refund to grey stars “accounting team” because they failed to figure it out. This delayed my refund check. Please keep all screenshots and receipts to ensure that they don’t mess this up for you!!! - community: not that it is mandatory but when this building first opened, Karen (previous manager) did an amazing job at curating events to make tenants feel like a community and welcomed and scheduled an engagement once a month which made us feel appreciated for spending all that money on rent. She was amazing with engagement and always stopped to talk to everyone! Current state- no sense of community, management is not approachable.

I had an amazing experience working with Aja, the Assistant Manager at The Aster. From the start, she was welcoming, knowledgeable, and incredibly helpful. Aja took the time to walk me through everything — from floor plans and pricing to amenities and the application process. She made sure I felt comfortable and informed every step of the way. What really stood out was her professionalism and genuine care. She answered all of my questions with patience and clarity, and I never felt rushed or pressured. Aja truly goes above and beyond for future residents, and her friendly attitude made the experience so much better. If you're considering moving to The Aster, I highly recommend reaching out to Aja. She made a lasting impression, and it’s clear she’s a valuable part of the team. Thank you, Aja!

update 2/2 unfortunately, as a resident of the Astor, there is still many things that you should want to consider before moving here. Your notice to pay rent will be on your door faster then their ability to answer questions and fix problems that reoccur in the building. The communication will be poor. I've given my number many times on multiple instances to have the issues fixed and reached out to which was never met. You might face problems like the garage gate not working the package room passcode being changed without much notice and even staff with horrible attitude. HOWEVER if you only care about the looks, the beauty here is stunning and has top of the art appliances and amenities!!