At Your Door RV Service

There was a fire under my rv fridge. Called At Your Door RV Service. He was able to diagnose over the phone and happened to have the part. He replaced part very quickly and explained why i had the fire. He corrected that issue as well. The next day he answered a question i had texted. Very knowledgeable and honest. I highly recommend Tuck's company!

This is who you want to help fix your trailer, RV or fifth wheel… He is kind, knowledgeable and he truly just wants to help you fix your problem. He may not be perfect but what human is? He has warranty on things that he works on and he has no reason to do so… Just a great guy overall and has taught me a lot about my unit at a very reasonable cost. 10/10 would recommend to anyone!

At Your Door's team was so helpful! They were the only ones still open when we called around for a mobile RV repair in the Portland area. We were traveling from Central Oregon. They were able to diagnose and help us fix our RV over the phone! It was a simple fix but something that we, even as long-time RV owners, did not know. Wonderful team and super helpful!

I called to inquire about an issue with my hvac system, and Tuck was able to help diagnose over the phone. I will definitely work with At Your Door RV Service in the near future to resolve a few other RV issues.

I hired Tuck Putnam to do a few repairs on my Toyota Winnebago on May 13, 2021 including removing a 15 amp extension cord and installing a 30 amp cord. Unfortunately, he neglected to switch out the 15 amp main breaker to a 35 amp breaker so when I plugged into shore power and turned on my air conditioner while on a trip in July, the converter started smoking and caught fire which was really scary!! I had two children in the RV with me who were terrified as was I. I had another RV repair person assess the converter and the 15 amp main burned all AC connection wires and the two breakers (main and 20 amp). I reviewed the invoice Tuck made no mention of looking at or upgrading the breakers to accommodate the 30 amp cord he installed so it put me in jeopardy and I was forced to pay for all new wiring, all new breakers and a new converter. I emailed Tuck two times to let him know what happened along with photos of the fire damage but he never responded. I requested a refund to cover the expenses it cost my to repair the fire damage. I find it deeply upsetting and highly unprofessional that he never responded to my emails. I would not recommend At Your Door RV Service ever!!!!

Tuck was amazing. I needed a gray water pipe leak repaired. Tuck removed and sealed the pipe in less than one hour. If you need quick professional rv service, I'd recommend At Your Door RV Service.

I don't have enough words to describe how much I appreciated Tuck's help with my Airstream! After months of waiting on the completion of my restoration, I was disheartened to find that my Airstream's propane lines were not working properly. When my contractor couldn't figure out the issue he called on Tuck to step in. Tuck replaced my propane regulator, checked my stove and hot water heater to make sure the regulator was the issue, and realized that it was the lines that were faulty. He quickly replaced the lines, and had my hot water heater and stove working perfectly in minutes! Not only did he make me laugh with his good-naturedness and jokes, but he also went out of his way to inform me of the different things I needed to know for diagnosing problems with my propane in the future. Genuinely good, kind, and skilled people are hard to come by these days, but Tuck is absolutely one of them! I highly recommend him, and have a picture of his business card saved in my phone for the next time I need a helping hand with my Airstream! Thanks so much Tuck!

I wish I could give a 0 star review. I called for service and the man I spoke to was incredibly rude and short. We require liability insurance for our utilized vendors and he stated he did not have liability insurance and informed me there is no point in him helping us and to NOT WASTE his time. If you want a reputable NICE & INSURED vendor this is NOT the guy. Save your time and breath and go somewhere else.