Zachary Risk
Google
UPDATE: After my second visit, I increased my rating from 2 to 3 stars total. The tots were much better this time, well-seasoned, and slightly crispy. Really quite good. And the service was still good, although I got blue cheese dip instead of ranch. The chicken is still a problem. There was no pink this time, but the stricps still need another 1-2 minutes in the fryer. The chicken is slightly tough/rubbery, which only happens with under-cooked chicken. Also, they need to clean/trim the chicken before coating and frying. There should not be pieces of skin/connective tissue on strips. Finally, they should consider pounding the chicken to ensure the pieces are more similar in size, and this will help with even cooking. One positive is that the seasoning was powerful; very spicy!
Unfortunately, because of my two dissatisfying visits, I won't be going back.
ORIGINAL REVIEW:
I acknowledge that this location has been open for less than a week. I also plan to revisit the restaurant in a month or two to see if it has improved. But after my first visit, I am incredibly disappointed.
PROS: Staff were nice, and the location itself has pleasant aesthetics. House-cut fries are a plus, and the tots had a pretty good flavor.
CONS: My chicken strips were not cooked long enough; there was still some pink on the meat. Not good! I ordered spicy, and it had very little flavor or spice in my opinion. I also received three strips that were not proportional or cleaned very well (there was a piece of connective tissue on one strip). I did not receive my dipping sauce either. Finally, we were told there would be a 20-minute wait. I think we waited closer to 12-15 minutes, but that still seems a little long for this type of restaurant.
As I prefaced, I'll give this a second chance. All of these issues can be easily fixed, so this may be growing pains. I am hopeful this place is a success, but they definitely have some work to do. I'll edit this post after my next visit.