Auberge Place d'Armes

You sure can't beat the location! Just down from Chateau Frontenac and easily walkable to all of Old Town Quebec. We were in attic room #33 and had great AC for a warm July stay. The room was cozy but we were comfortable and everything worked well. There was plenty of hot water with good pressure, towels were large and soft, bed was comfortable, and everything was clean. Even though the staircases were a challenge to manage with bags, we were well above any street or restaurant noise. Great value! The parking under City Hall was very close (1 block) and with quite reasonable rates - CAD$17.50/day

I should have read the previous reviews .. we stayed 3 nights , and like other guests we found the lack of a receptionist on site ,very disappointing. Also the room was very tired , housekeeping was poor , we ran out of toilet paper , carpet was very badly stained . Shower door didn't close , rotten woodwork . Entrance at hotel was tatty.work opposite the hotel meant scaffolding was in front ( this was not mentioned on website ) . However the shower power was very good , and Charles saved the situation, suggesting where the suitcases could be stored . We would like some refund .

We hit this place for one night and it was a nice day. Room was very accommodating, staff was wonderful especially Marine. The location was awesome with a wonderful view of the plaza. There's a restaurant downstairs that serves all 3 meals with a wonderful selection and also a quaint little bar there for a nightcap. Plenty of seating inside and outside at the restaurant. We definitely would stay again as the location is awesome for getting around and walking to the majority of the attractions.

The best part was the service I received from Charles Corsiez who went over and above. It is frustrating that there is no front desk. It was Charles who helped me get a link to use to open my room. This system does not work very well. Most of the time, Charles had to help. Charles also works in the restaurant and gives such excellent service. He is an absolutely a gem. You are so fortunate to have such a smart, conscientious, hard-working man. Even though things have changed in the hotel, I will return because of Charles!

Our stay at Auberge Place d’Armes has some positive and negatives. In terms of location, it was great. Walking distance to everything we wanted to see. Our parking spot was 5 min away. Most hotels will not have parking on site. AC worked well and bed was comfy for our 3 night stay. There is no front reception but if you need anything, you can text the hotel and they will be there to help. Our luggage rack was broken and they brought us a new one. We had our dog with us, so it was a plus that it was dog friendly Negatives - our room was 3 flights of stairs. There is no elevator so make sure you are okay with this. Normally, it wouldn’t bother us, but I am 7 months pregnant so it was a bit of a hassle since my husband had to make multiple trips to lug all our bags and go walk back to the car if we needed something. We were in room 21, but it was not the most functional. The bathroom was a weird layout and the shower water kept fluctuating with temperature. In addition there was very minimal sink counter space. Didn’t expect this since we saw other reviews with pictures of the bathroom that had plenty. Overall, if we were to come back, we would not want to stay in the same room. One flight of stairs would have been more manageable but we didn’t feel like bothering to ask for a room change when we unpacked everything already

AVOID AT ALL COSTS! I never write reviews, but this experience was so frustrating I had to say something. I arrived at 4 PM to check in and found the cleaning staff still trying to deal with a room that was in terrible shape. I was told it was because of renovations, but honestly, it was just filthy. Not the kind of place you can even consider staying in. I didn’t spend a single night there. The photos I’ve attached speak for themselves. When I raised my concerns, someone who said they were the manager told me I’d get a full refund. Based on that, I left and booked another hotel last minute, which cost me even more. At that point, I assumed the situation was handled. But it wasn’t. The hotel ghosted me. No follow-up, no refund. I called again and was told the refund would be processed, but nothing ever happened. I had to go through Booking.com to get my money back, and I only got it because of my status with them, not because the hotel did the right thing. Also worth noting: there’s no actual reception desk. You enter through a restaurant, and the whole setup feels disorganized and not like a real hotel at all. In the end, I felt completely scammed. Lied to, ignored, and left to clean up the mess myself. Would never stay here again.

Location is less than a block from Chateau Frontenac, close to the Funicular, restaurants and shops in the area. Historic hotel which means expensive and no elevator with lots of stairs. Rooms are small but renovated with some modern touches (shower). Check in is virtual as are the room keys. If you are not able to use your cell phone for these purposes, find another hotel. Despite restaurants fronting every hotel on the block, noise was not excessive. Taxi to the airport was $50 Canadian.

We really lived this boutique hotel. We stayed in the two queen bed loft - which is huge and has a small kitchenette. This is a perfect location in old Quebec with a lovely restaurant for breakfast downstairs and directly across from the Frontenac hotel. The only downside for some might be no elevators.

The place is nice. Some concierges are more peasant than others. I was disappointed when we had to leave our two rooms early by a day from our 5-night stay due to a heavy US storm, I asked them to refund or even credit me for one night. They said they would if they would rent the rooms out. Apparently they didn't, as I never heard from them again, even to let me know. Not a lot of soft skills.

Perfect location! Walking distance to everything, very lively outside. Upon checking in, you're greeted by very friendly people. They have us coupons for free crepes, ice cream and coupons for their restaurant!

Found on Trip Advisor; not Yelp. Absolute Gem! Lovely place to stay. All the rooms are different; and extremely cozy. We had a room over-looking the square and the LE CHÂTEAU FRONTENAC area. It was beautiful. The bed was really comfortable. Room, was extremely clean and had everything you would need. Small fridge, coffee maker, nice blankets, nice towels. Very charming. The Staff, all super helpful and friendly. Location is simply perfect - in Old Quebec, near the Old Port. You are walking distance to dozens of bars and restaurants and shopping and all those thangs. There is a parking garage one-block away. You can valet with the hotel; or park yourself for half the price. I would definitely recommend; and definitely would stay here again.

We picked this hotel based off of reviews, location, and price. We were debating between here and the more famous hotel across the plaza. There is not a doubt in my mind that we made the right choice. It's probably one of the most comfortable, charming hotels I've ever stayed in - there's just a feel to the rooms that you won't find in a large hotel. The building is very old, so the rooms have little quirks, like stone walls and original fireplaces. It's been updated though, so don't worry, there are all of the comforts you'd expect like a coffee machine and in-room TV, as well as heated bathroom floors. To get to some of the rooms you have to walk through a hallway, which gives it a feeling of a B&B. You can't beat the location either, our window looked right out on the Place D'Armes and it's a very short walk to restaurants, shops, La Citadelle, bars and a quick ride to the train station by taxi although you could walk if you really wanted. The staff was very polite and friendly and even let us leave our bags when we arrived early. I left my passport behind on accident (every traveler's nightmare), and they were kind enough to mail it to me even though it was international (I have two passports otherwise it would've been a real disaster). I highly recommend this hotel to anyone who is travelling to Québec

I loved our stay here; and would definitely recommend it! Fantastic location. The rooms have a charm of old and very cool modern features. The air conditioning worked great which can be a problem in older buildings. Beautiful jacuzzi tub in our room. Breakfast included which was lovely. Tip: you cannot drive in front of the hotel. Park/stop on st Anne and the hotel is very close by. Great valet parking service.

no help with your bags up steep stairs. not even an offer. only two coffee pods in room and no one at desk until 10 am. frosted door that you can see through in bathroom. old nespresso that hardly works. the website makes it seem more grand than it is. lobby is not really existent but entrance is very dirty. level of service terrible. sheets clean. a/c works.

Found a deal on Expedia for $110/day. Called and they matched and added a free breakfast. When we checked in they gave us the breakfast coupons, as well as free drink/ice cream. The location is actually very nice. Valet parking about 50 yards from the front entrance with in-out privileges. They upgraded our room (yay!). The room was small, but not uncomfortable. Very clean, comfortable with extra-modern amenities, like a rain shower with variable special effect lighting, electric shower curtain, plenty of dimming lights, a huge LCD TV on a convenient wall mounted hinge. Nice towels, good water pressure, plenty of hot water, quiet, good Internet service and conveniently located. Great service, reasonably priced and an overall great experience. We will definitely return.

Stayed here on a recent trip to QC and I highly recommend. The location is fantastic - there are several shops, restaurants right outside your door and you are across the circle from the castle hotel. It is a small boutique hotel which I personally prefer. If you book direct you will get breakfast included with your room. If not they give you 15% off for any meal at the restaurant and is still very good deal. The breakfast was much better and cheaper than the one we had at a larger nearby place. The hotel is a combination of historic and updated. There are stone walls, but the shower is fantastic and up to date. There is a fancy coffee maker in the room, but I never figured out how to work it. No elevator, but they carried my bags for me. There is also a lounge with a computer.

The rooms are very comfortable and nice. The staff really know the area and if when I needed help, they were always there. It helped my stay all the better. Clean spaces, good price, and friendly staff! This trip was really cool for me especially considering it's so close to home.

Truly adorable boutique hotel right in the middle of Old Quebec. If you are used to corporate hotels with a mini bar, coffee maker, 24 hour room service, and a gym you'll never use, this might be your worst nightmare. There is no elevator, but the front desk staff will help you with your bags without complaint and it's so cozy in the attic rooms (where they stuck us Hotwire people) that you might not want to leave. The hotel restaurant and bar has an awesome deal for breakfast -- it's no longer free as commonly advertised, but instead they offer their regular breakfast menu for $7 a person, which includes coffee or espresso. I dare you to find a better deal that isn't through a drive-thru window! Finally, don't leave without trying the crazy futuristic shower! It's almost as fun as avoiding hitting your head in the attic room. Almost.

Spent the long weekend there with a couple of friends and we couldn't have asked for better service and place. The staff was friendly and helpful to our group since it was especially my first time in Quebec City. Its in a perfect location as well. If I go back to Quebec City, I would definitely try to stay at this hotel again!

We booked this hotel based on the reviews we read. We were not disappointed! The location was great. Across the park from the Chateau Frontenac with much less of a price tag! We received breakfast coupons for each morning we were there. The breakfast offerings were good and it was a great, easy way to start the day. ALL the staff were very friendly and helpful. We were within walking distance of everything without the huge crowds. The bar was very small but...it has a bar. We would definitely book here again.

The Auberge is located in the heart of the Old City. It is a very well maintained boutique hotel, clean, comfortable and with a very pleasant and helpful staff. The Marie Antoinette room was large, bright and well furnished, with a nice bathroom and modern shower. The coupons for free breakfast and 15% off other meals at Chez Jules added to the value.

This was our second stay at this boutique inn. We enjoyed it due to the close proximity to the Frontenac. We had a decent view of it from our room. The stay here includes breakfast every morning at the attached Chez Jules, which I have reviewed separately. Bed and breakfasts are always the way to go when deciding on where to stay, especially when you can just roll out of bed and walk down the hall to get breakfast. We had no complaints here. The bed was firm yet comfortable. Our bathroom was adequate with heated floors and a jetted tub. The doorknob to our bathroom fell off one day so I notified the front desk, luckily it was the second to last day before check out so we made due with it. The room we had was comfortable and quiet. We were not bothered by noise from the hallway or the passersby from the street. Great location and within walking distance to most attractions and restaurants. I would stay again if the price was right.

I recently got back from a 7 day stay at Auberge Place D'armes and could not be more impressed. It is conveniently located in the middle of everything...across the street from the Chateau Frontenac and near shopping, sites and restaurants. The rooms are beautiful...designed in a French country style with lovely modern accents. There is plenty of storage, large beds, fantastic flat screen TVs, ipod players and amazing spa quality bathrooms with a rain shower head and heated floors (my favorite). They were recently remodeled and are perfect. The staff were more than accommodating with cheery attitudes, friendly service and great information about the area. The complimentary breakfast in the morning is much more than expected. Several full entrees are offered and were sooo good! I would definitely return and recommend the Auberge to anyone visiting Quebec City. Tre Magnific!

We also found this place on Trip Advisor but booked directly with the hotel. Our entire experience with them from the first email through our arrival, check in and parking was excellent. The woman at the front desk has gone out of her way to be helpful and accommodating. I have travelled a lot all over the world, and this might be the best service I've ever received. We have a large van that cannot fit in the parking garage and they went out of their way to find us a place to park at a sister hotel and even took the car there for us. We also have a large dog and they were welcoming and helpful with accommodations for him. Then the room turned out to be especially nice (and affordable). As many others have said, the rooms have been remodeled and they are nicely done, with character, functionality and charm. And, of course, the location is excellent. This is a great find. You'll only be disappointed if you are looking for an elevator. Oh, and we shouldn't forget the coupons for free ice cream next door and 15% off at their restaurant and free breakfast.

I go back to Auberge Place D'armes in my dreams. We had the top room, so much charm packed in that small cozy place. Lots of modern convenience- heated bathroom floors, 3 headed shower, jacuzzi bathtub- cleverly hidden among the genuine character and romance of this place. Its also in the perfect location, walking distance to everything attractive nearby. Lets just say, for the week I was there, on -16 degree days, it was a warm, lovely place to get back to and call home.

The location of this hotel is excellent, very few in Old Quebec can match it. The room (#10) was very small, but clean and had what we needed. There were some nice touches - a stained glass piece on the wall with light behind it, chandelier for one light, a reading lamp, Aveda toiletries, etc. They also did a nice job of using unique ways to get the necessities into a small space, such as a ladder against the wall for hanging towels. The view was somewhat blocked by the rooftop, but what we could see otherwise was nice. Hearing the church bells on Sunday morning was very enjoyable. The room size was a bit of a factor, we needed to plan ahead when walking on either side of the bed, limited wardrobe space, etc. An larger adult might have had trouble with the small size of the bathroom. Also, there are only stairs, no elevator, so be forewarned if stairs are an issue for you. The hallway did smell musty, but thankfully the room did not. The complimentary breakfast that came with the room was outstanding. The atmosphere in the restaurant bright and sunny. The staff was fine, not outstanding in friendliness, but nothing bad either.

Stayed here in May 2014. Loved the romantic setting of the location and beautifully old-fashioned decorated / well kept rooms. GREAT service! Attentive, polite, helpful. The restaurant at the inn (Le Pain Beni) was THE BEST in the whole Quebec City!