Auberge Place d'Armes

Firstly DO NOT TAKE LARGE LUGGAGE TO ATTIC ROOMS! There are 3 sets of staircases and the last one is fairly narrow and steep! That said, the room was lovely, spacious and clean. No view as such, very quiet. It could be argued it needed a teeny bit of love as the light fittings were abit loose and wobbly. But would stay there again. Very helpful friendly staff.

This is a very interesting hotel. Originally built in the 1600´s. It has a lot of charm The attic rooms are cozy but you need to watch your head in a few places. Staff was very pleasant and helpful. We would stay again except that the stairs are very narrow and have a lot of turns.||It is located right in the middle of the old part of the city which is a plus.

There is NO valet for this hotel but there is a parking garage about a 4 min walk away. I don’t know why some many reviews say they have one but that service is gone. Other than that super cute room. Restaurant attached was really good and the staff was all very friendly. Great location.

Beautiful quaint hotel in the heart of old Quebec. Perfect location for everything even had a view of chateau frontenac from our window. Nice decor, bathroom lovely, plenty of coffees and toiletries in the room. Staff all very friendly and the restaurant downstairs is lovely. It doesn't have a lift however the staff did offer to carry our luggage up| It's a lovely old building and I was really pleased with it.

Soap dispenser in shower was snapped off and shower drain was not attached to the floor it would slide around leaving a hole large enough for your foot, leg and ankle to fall in. It was pretty dangerous someone could easily break a foot or leg depending on how far they trip into it. This is a historic building it does not have an elevator, this was not a problem for me but anyone with mobility issues might want to look at the pictures of their stairs to decide if they can manage. Not a great value for what you get, but better than many Canadian hotels in 2024.

Overall it was fine…but needs a bit of maintenance. Bed was hard, which my husband loved but I thought excessive. Caulk in bathroom needs attention and a curtain was ripped/fireplace didn’t work. Also during our stay, the room above sprung a “leak” which dripped down the wall of the bed and am sleep was disturbed by the drip, drip, drip. We understand issues happen of course but when it disturbs other guests, there should be some sort of compensation for the trouble.

This was a unique hotel experience. The hotel is situated in heart of Old Quebec City across from the iconic Chateau Frontenac. Our junior suite was large and clean with an unusual layout given the age of the building. ||The good - Location, interesting furnishings, good air conditioning, clean. ||The bad - Parking is a challenge and if you have a vehicle or mobility issues I would consider other accommodation. You will be directed to find parking at a public lot a couple of blocks away and we found that the lot was gridlocked with cars looking for spots and no parking available. We eventually found parking on our own, but the person at the front desk was entirely uninterested in offering suggestions for parking and did not know how much parking would cost. You will have to bring your bags from blocks away and carry them up a couple of steep flights of stairs because there is no elevator.||I was surprised by the unusually poor customer service. It is much more like an Airbnb key pick up and drop off without staff at the hotel. The hotel's front desk shares a space with two restaurants. There was often nobody at the front desk. We needed to ask some questions mid-afternoon and called the number left there in lieu of staff, and got no answer to repeated calls. Even the restaurant staff tried calling someone for us and got no answer. ||To access the hotel's lobby you have to go through the lineup for a restaurant and we were abruptly stopped and questioned more than once when we returned to the hotel and tried to walk past the restaurant line just to access our hotel room. It was not the most welcoming experience.||It could be a great place to stay, but there are probably better options for the price.

This small hotel is located right in the heart of Old Quebec City, in a historic building, on a pedestrian cobble-stoned street. This means it has a TON of charm and is very convenient to many sites. It also means the steps are steep, at times you need to fight restaurant patrons to get into the building and there are a lot of quirks to the room. But if your point of view is that this is part of the experience, then this hotel is for you! We stayed in the first room up the stairs, number 10. Despite the restaurant being right downstairs, we did not have any problem with noise, from the restaurant or the street. And....like I said, the big win here is the price. It was quite affordable, given the price! We payed under $800 American for three nights. Tourist information and a place to exchange money are merely steps away and you can't go 10 feet without running into another restaurant. You are also very close to where you can pick up the sight-seeing busses. ||Tip: Know before you go! Parking garages are called "Stationnements" and are mostly underground in this area of Old Quebec. The closest to Auberge Place d'Armes is "Hotel de Ville" located at 29 Cote de la Fabrique, Quebec, QC G1R 5M1. There may be several entrances, it is hard to tell. And the ceilings to the garage are very low, so keep that in mind. Our Jeep Cherokee was fine. The garage seemed safe and they even had public restrooms and classic music playing. Fancy! The cost for three days was about $55 ca and we paid by credit card. Park here and wheel your luggage over to Rue Saint-Anne to the hotel. It is not far...but wheels do not like cobblestones. ||Thoughts for the Hotel: Some small quirks could be fixed to make the stay even more enjoyable. |1.) Places to hang towels. We had to get creative as there were no places to hang towels to dry. |2.) Update the directions for the shower. I found directions in the dresser, but they listed a third knob, which we did not have. I figured out how to turn on the water and how to get the water to come out of the rainshower overhead...but could not figure out how to adjust the temperature. So scolding hot showers is what I got.|3.) You may want to ventilate the closet or armoire that houses the refrigerator. When we kept the doors closed it got quite warm in there and I would hate to see a fire happen in this lovely building. |4.) Plane out the bottom of the door to room 10 so that it does not rub against the floor, making a gouge on the floor and making the door difficult to open. |5.) Make sure that folks who book room #10 know that there is no privacy when using the shower. The shade provided is quite clever, but it only covers one side. |6.) Encourage front desk staff to be a bit more outgoing with guests. Checking in to see if there is anything we needed or if we needed to be pointed in the right direction for our sightseeing needs would have been a nice touch. As someone who has worked in the hospitality business - both inns and restaurants - this can go a long way to making guests feel welcome. |Other than that, wonderful property and excellent value!

The place is nice. Some concierges are more peasant than others. I was disappointed when we had to leave our two rooms early by a day from our 5-night stay due to a heavy US storm, I asked them to refund or even credit me for one night. They said they would if they would rent the rooms out. Apparently they didn't, as I never heard from them again, even to let me know. Not a lot of soft skills.

Perfect location! Walking distance to everything, very lively outside. Upon checking in, you're greeted by very friendly people. They have us coupons for free crepes, ice cream and coupons for their restaurant!

Found on Trip Advisor; not Yelp. Absolute Gem! Lovely place to stay. All the rooms are different; and extremely cozy. We had a room over-looking the square and the LE CHÂTEAU FRONTENAC area. It was beautiful. The bed was really comfortable. Room, was extremely clean and had everything you would need. Small fridge, coffee maker, nice blankets, nice towels. Very charming. The Staff, all super helpful and friendly. Location is simply perfect - in Old Quebec, near the Old Port. You are walking distance to dozens of bars and restaurants and shopping and all those thangs. There is a parking garage one-block away. You can valet with the hotel; or park yourself for half the price. I would definitely recommend; and definitely would stay here again.

We picked this hotel based off of reviews, location, and price. We were debating between here and the more famous hotel across the plaza. There is not a doubt in my mind that we made the right choice. It's probably one of the most comfortable, charming hotels I've ever stayed in - there's just a feel to the rooms that you won't find in a large hotel. The building is very old, so the rooms have little quirks, like stone walls and original fireplaces. It's been updated though, so don't worry, there are all of the comforts you'd expect like a coffee machine and in-room TV, as well as heated bathroom floors. To get to some of the rooms you have to walk through a hallway, which gives it a feeling of a B&B. You can't beat the location either, our window looked right out on the Place D'Armes and it's a very short walk to restaurants, shops, La Citadelle, bars and a quick ride to the train station by taxi although you could walk if you really wanted. The staff was very polite and friendly and even let us leave our bags when we arrived early. I left my passport behind on accident (every traveler's nightmare), and they were kind enough to mail it to me even though it was international (I have two passports otherwise it would've been a real disaster). I highly recommend this hotel to anyone who is travelling to Québec

I loved our stay here; and would definitely recommend it! Fantastic location. The rooms have a charm of old and very cool modern features. The air conditioning worked great which can be a problem in older buildings. Beautiful jacuzzi tub in our room. Breakfast included which was lovely. Tip: you cannot drive in front of the hotel. Park/stop on st Anne and the hotel is very close by. Great valet parking service.

no help with your bags up steep stairs. not even an offer. only two coffee pods in room and no one at desk until 10 am. frosted door that you can see through in bathroom. old nespresso that hardly works. the website makes it seem more grand than it is. lobby is not really existent but entrance is very dirty. level of service terrible. sheets clean. a/c works.

Found a deal on Expedia for $110/day. Called and they matched and added a free breakfast. When we checked in they gave us the breakfast coupons, as well as free drink/ice cream. The location is actually very nice. Valet parking about 50 yards from the front entrance with in-out privileges. They upgraded our room (yay!). The room was small, but not uncomfortable. Very clean, comfortable with extra-modern amenities, like a rain shower with variable special effect lighting, electric shower curtain, plenty of dimming lights, a huge LCD TV on a convenient wall mounted hinge. Nice towels, good water pressure, plenty of hot water, quiet, good Internet service and conveniently located. Great service, reasonably priced and an overall great experience. We will definitely return.

Stayed here on a recent trip to QC and I highly recommend. The location is fantastic - there are several shops, restaurants right outside your door and you are across the circle from the castle hotel. It is a small boutique hotel which I personally prefer. If you book direct you will get breakfast included with your room. If not they give you 15% off for any meal at the restaurant and is still very good deal. The breakfast was much better and cheaper than the one we had at a larger nearby place. The hotel is a combination of historic and updated. There are stone walls, but the shower is fantastic and up to date. There is a fancy coffee maker in the room, but I never figured out how to work it. No elevator, but they carried my bags for me. There is also a lounge with a computer.

The rooms are very comfortable and nice. The staff really know the area and if when I needed help, they were always there. It helped my stay all the better. Clean spaces, good price, and friendly staff! This trip was really cool for me especially considering it's so close to home.

Truly adorable boutique hotel right in the middle of Old Quebec. If you are used to corporate hotels with a mini bar, coffee maker, 24 hour room service, and a gym you'll never use, this might be your worst nightmare. There is no elevator, but the front desk staff will help you with your bags without complaint and it's so cozy in the attic rooms (where they stuck us Hotwire people) that you might not want to leave. The hotel restaurant and bar has an awesome deal for breakfast -- it's no longer free as commonly advertised, but instead they offer their regular breakfast menu for $7 a person, which includes coffee or espresso. I dare you to find a better deal that isn't through a drive-thru window! Finally, don't leave without trying the crazy futuristic shower! It's almost as fun as avoiding hitting your head in the attic room. Almost.

Spent the long weekend there with a couple of friends and we couldn't have asked for better service and place. The staff was friendly and helpful to our group since it was especially my first time in Quebec City. Its in a perfect location as well. If I go back to Quebec City, I would definitely try to stay at this hotel again!

We booked this hotel based on the reviews we read. We were not disappointed! The location was great. Across the park from the Chateau Frontenac with much less of a price tag! We received breakfast coupons for each morning we were there. The breakfast offerings were good and it was a great, easy way to start the day. ALL the staff were very friendly and helpful. We were within walking distance of everything without the huge crowds. The bar was very small but...it has a bar. We would definitely book here again.

The Auberge is located in the heart of the Old City. It is a very well maintained boutique hotel, clean, comfortable and with a very pleasant and helpful staff. The Marie Antoinette room was large, bright and well furnished, with a nice bathroom and modern shower. The coupons for free breakfast and 15% off other meals at Chez Jules added to the value.

This was our second stay at this boutique inn. We enjoyed it due to the close proximity to the Frontenac. We had a decent view of it from our room. The stay here includes breakfast every morning at the attached Chez Jules, which I have reviewed separately. Bed and breakfasts are always the way to go when deciding on where to stay, especially when you can just roll out of bed and walk down the hall to get breakfast. We had no complaints here. The bed was firm yet comfortable. Our bathroom was adequate with heated floors and a jetted tub. The doorknob to our bathroom fell off one day so I notified the front desk, luckily it was the second to last day before check out so we made due with it. The room we had was comfortable and quiet. We were not bothered by noise from the hallway or the passersby from the street. Great location and within walking distance to most attractions and restaurants. I would stay again if the price was right.

I recently got back from a 7 day stay at Auberge Place D'armes and could not be more impressed. It is conveniently located in the middle of everything...across the street from the Chateau Frontenac and near shopping, sites and restaurants. The rooms are beautiful...designed in a French country style with lovely modern accents. There is plenty of storage, large beds, fantastic flat screen TVs, ipod players and amazing spa quality bathrooms with a rain shower head and heated floors (my favorite). They were recently remodeled and are perfect. The staff were more than accommodating with cheery attitudes, friendly service and great information about the area. The complimentary breakfast in the morning is much more than expected. Several full entrees are offered and were sooo good! I would definitely return and recommend the Auberge to anyone visiting Quebec City. Tre Magnific!

We also found this place on Trip Advisor but booked directly with the hotel. Our entire experience with them from the first email through our arrival, check in and parking was excellent. The woman at the front desk has gone out of her way to be helpful and accommodating. I have travelled a lot all over the world, and this might be the best service I've ever received. We have a large van that cannot fit in the parking garage and they went out of their way to find us a place to park at a sister hotel and even took the car there for us. We also have a large dog and they were welcoming and helpful with accommodations for him. Then the room turned out to be especially nice (and affordable). As many others have said, the rooms have been remodeled and they are nicely done, with character, functionality and charm. And, of course, the location is excellent. This is a great find. You'll only be disappointed if you are looking for an elevator. Oh, and we shouldn't forget the coupons for free ice cream next door and 15% off at their restaurant and free breakfast.

I go back to Auberge Place D'armes in my dreams. We had the top room, so much charm packed in that small cozy place. Lots of modern convenience- heated bathroom floors, 3 headed shower, jacuzzi bathtub- cleverly hidden among the genuine character and romance of this place. Its also in the perfect location, walking distance to everything attractive nearby. Lets just say, for the week I was there, on -16 degree days, it was a warm, lovely place to get back to and call home.

The location of this hotel is excellent, very few in Old Quebec can match it. The room (#10) was very small, but clean and had what we needed. There were some nice touches - a stained glass piece on the wall with light behind it, chandelier for one light, a reading lamp, Aveda toiletries, etc. They also did a nice job of using unique ways to get the necessities into a small space, such as a ladder against the wall for hanging towels. The view was somewhat blocked by the rooftop, but what we could see otherwise was nice. Hearing the church bells on Sunday morning was very enjoyable. The room size was a bit of a factor, we needed to plan ahead when walking on either side of the bed, limited wardrobe space, etc. An larger adult might have had trouble with the small size of the bathroom. Also, there are only stairs, no elevator, so be forewarned if stairs are an issue for you. The hallway did smell musty, but thankfully the room did not. The complimentary breakfast that came with the room was outstanding. The atmosphere in the restaurant bright and sunny. The staff was fine, not outstanding in friendliness, but nothing bad either.

Stayed here in May 2014. Loved the romantic setting of the location and beautifully old-fashioned decorated / well kept rooms. GREAT service! Attentive, polite, helpful. The restaurant at the inn (Le Pain Beni) was THE BEST in the whole Quebec City!