Sylvain K.
Yelp
TL;DR: Staff talked to us so rudely that it wasted
our evening. Don't go there if you want to keep the mood up :-)
Long version:
Went there for the after new-year party. We brought a group and booked a table, we had a good time, the staff inside the club was great. We decided to head around 11:30PM out and went down to the ground floor. Because it was cold and some of us were lightly dressed, we were hanging inside waiting for cabs. At this point we were only 3 people, and the lobby we were in was empty. After several minutes, 2 people came in to buy tickets, at this point, the cashier lady started to yell at us that we had to move. Then the door lady picked up on it and told us very aggressively to "get out now!", and kept repeating that with a very rude, aggressive tone, a threatening one. We were all shocked as we were getting out. I was looking at the door lady as I could not understand what happened, she told me "you can keep staring" and mumble something aggressive I could not get, with a very rude tone.
You can be a good customer, leave a 4 digits bill in there, and still get talked at like a dog and get your evening trashed. Everybody was in a bad mood. I understand that staff may need to be firm with customers who over-drink or misbehave people but that was clearly not the case. I am a business owner, I get it. I also understand that it's probably a policy of the club and that they were doing there job, but there we NO reason to be disrespectful. I am not looking forward going back to Audio to be talked at like like that.