August

August Antwerp offers a very refined and serene hotel experience, blending minimalist design with a strong sense of calm. The atmosphere feels thoughtfully curated and is especially appealing to couples who appreciate aesthetics, silence, and understated luxury. For couples who are instead searching for a purely private wellness pause without overnight accommodation, there are also options such as the intimate private-use wellness concept from Saunadelizia, which focus entirely on seclusion and personal relaxation rather than a hotel stay. Both experiences cater to different ways of unwinding.

For a really nice hotel this was a disappointing stay. Our room was very warm and we tried to run the fan to get some air circulation. It did not work and we were told that it was just a really quiet fan, then we were told that the fan needed to be fixed, then that the temperature was set too low and just needed to be changed, and then that the whole system needed 24 hours to restart. Every person we talked to had a different answer. Our heating and cooling ended up being turned off for our entire stay. The staff were clueless and pretty rude. Besides that, the restaurant is awkwardly in the hallway so you have to walk through the tables to get to your room. It was off-putting and awkward. When we asked for local restaurant recommendations we were told they did not have any, that restaurants are not open on Wednesday nights, and that we should eat at their restaurant. There were a dozen open restaurants within walking distance. Will not be back.

Amazing place to stay, it’s located in the quieter neighbourhood of Antwerp and our experience has been phenomenal. The staff members are attentive. We had a great facial and massage therapy. The design is beautifully minimal and authentic. Definitely will be back 🤍

Beautiful place, non-existing culture of service. Staff are unprofessional and/or poorly trained. Not coming back and not recommending for a stay. Unfortunately, we did not have a good experience during our stay at your hotel. Over the past two years we have travelled extensively across the Americas, Europe, and Asia, encountering a wide range of accommodations—from excellent to mediocre—but our stay at August stands out as one of the most disappointing experiences we have had. What was meant to be a short getaway to celebrate recent personal and professional milestones instead became a source of frustration, despite being a stay we paid for in full ourselves. There is no question that the property itself is beautiful, and the architectural restoration is remarkable. However, the overall culture of service did not meet even basic expectations. Several friends reached out to me asking where we were staying in Antwerp, as they were planning trips to the area. Regrettably, based on our experience, I advised them not to stay at August and would feel compelled to do the same for anyone else seeking recommendations. This is particularly disappointing given the historical and architectural significance of the place. Below are some specific issues that contributed to our experience: 1. Upon check-in, the trash cans in our room still contained rubbish from previous guests, and at least one face towel was visibly stained. This was not acknowledged with an apology or ownership from the staff. 2. We were informed that the front desk was reachable 24/7 via the in-room phone. However, there was no phone in our room. We were later told it had been stolen by a previous guest, and the only solution offered was for us to come to the reception desk in person whenever we needed assistance. This meant that, unlike other guests, we did not have access to what should be a basic hotel service. 3. During a facial treatment, the staff were dismissive and unprofessional. We were repeatedly denied access to a changing room, as well as robes and slippers that were included in the service. Instead, my girlfriend was told to simply remove “the top of the dress,” as it was “just a facial.” This was uncomfortable and inappropriate. 4. At dinner in the hotel restaurant, two items we did not order were added to the bill. Had we not checked carefully, we would have been charged incorrectly. Again, no apology or acknowledgment followed. 5. There appeared to be no internal communication between staff members. Each time we were asked how our stay had been, we were required to explain the same issues from the beginning. At checkout, the response we received was essentially that the issues had already occurred and could not be undone. While that may be factually true, it does not reflect an effort to take responsibility or demonstrate care for the guest experience. I am writing this not out of anger, but out of genuine disappointment. It is unfortunate to see such a unique and well-restored property undermined by systemic service issues. Public reviews suggest that these are not isolated incidents, which makes this even more concerning. I had initially considered recommending August as a place to visit for a coffee or to admire the space, even if not to stay overnight. After reflection, I no longer feel comfortable doing so.

Elements of the hotel are very nice; good architecture and interior design. The rest was disappointingly not as exceptional as the price might imply. The atmosphere felt aloof, not particularly welcoming; too self-consciously cool. Rooms are expensive, and they are nice but not remarkable. Everything else costs extra… and excessively so. To use the pool (oversized plunge pool) and sauna costs 85€ per hour. 165€ for two hours. To use a hotel pool is normally free of charge in decent hotels. Breakfast is extortionate (we went to a lovely cafe around the corner). The bar - the only area with atmosphere in which to enjoy the hotel you’ve paid for - was closed to all guests for a private event during our stay, which we weren’t informed of ahead of time and which significantly reduced the benefit to us of staying there. Ultimately, if one can’t fully enjoy a hotel either because the services it offers are too expensive or unavailable, it doesn’t justify a four or five star experience. Despite the nice design, I am disappointed to say that there are better hotels out there.

Great that the hotel is super clean and quiet, with good food and good services. Not to mention the outstanding interior design. Felt like living in a museum. Special experience.

The dinner at August restaurant provided a wonderful dining experience. The food was expertly prepared, and the staff was friendly and accommodating. A notable feature is the extensive wine list, which offers a large selection of excellent wines, particularly white wines, which is quite exceptional. It's worth noting that hotel residency is not required to dine at the restaurant.

My wife and I stayed at Hotel August during a work trip and were particularly positively surprised, even though there have recently been some rather odd and negative reviews posted here on Tripadvisor. We had already stayed here once just after Covid and back then we were also quite satisfied.||Since we had an early meeting, we wanted something inside the Singel and close to the vibrant Zurenborg district. The hotel itself is in a quiet location. There is some passage from local residents, but it feels like a closed-off compound.||Unfortunately, The Jane is closed since the beginning of the year, but the restaurant at August itself has also a 15/20 rating on Gault & Millau, which is about the same level as some 1-star restaurants in Antwerp. We also had dinner there the evening before our stay, and it was very good.||The reception was handled by a rather young Dutch lad, but it was warm and professional, with great attention to detail. Our room was beautifully designed by top architect Vincent Van Duysen, with a high ceiling that created a sense of space and elegance. Everything was immaculate and spotless, truly in perfect condition.||The soaps and body lotion in the bathroom smelled wonderful. The brand (Maiwe) can easily be purchased in the shop just across the street from the hotel, which is convenient if you’d like to take some home.||Breakfast was very extensive and refined, with plenty of fresh and high-quality products. We did find it quite expensive, though, which is perhaps the only minor point of criticism.||In short, a wonderful place for anyone who wants to stay in Antwerp in style and complete tranquility.