Auntie Anne's

⭐ Terrible experience This was my first and last time ordering from this Auntie Anne’s location inside Walmart. I ordered mini pretzel hot dogs and an almond pretzel—both were burned on the outside and raw on the inside. I was told the wait would be 10 minutes, but I waited over 20 minutes while the employee was texting on her phone. On top of that, she was not wearing gloves, using her phone, and then continuing to handle the dough. I paid almost $17 just to throw everything in the trash, which made me extremely angry. After reading previous reviews about poor sanitation, this place should be shut down because management is clearly not doing their job. This experience was honestly disgusting, and I will never return to this location.

I have frequented this establishment on multiple occasions and have consistently been met with exceptional service from Alana and Angie. The pretzels are invariably prepared fresh upon order, and I anticipate returning for further purchases.

I frequent this auntie annes and always receive service from Alana and Angie. They are the best, really sweet and get their Job done well and on time.

My cashier was annjalie and she’s always a delight to have managing my orders. All of the ladies here are amazing great attitudes also.

Today, my daughter ordered food at Auntie Anne’s inside this Walmart location. The first issue? All the employees were gathered in the back, chatting, completely unaware that a customer was waiting. When they finally decided to acknowledge her, the employee who took my daughter’s order wiped her nose with her hand—and, shockingly, didn’t wash her hands or wear gloves before handling her food. Where is the management’s emphasis on hygiene? This isn’t about one worker—it’s about the entire restaurant management team failing to enforce basic cleanliness standards. Proper training is essential to ensure food safety. Management must step up and prioritize hygiene for the well-being of every customer. Train, train, train!*

I arrived at 7:40 pm, just 20 minutes before closing, hoping to enjoy a couple of pretzels before they closed for the night. However, despite there being ample time, the staff refused to make any pretzels and only offered whatever was left, which was only 2 cups cinnamon pretzels. The lack of flexibility and unwillingness to make any items left a sour taste in my mouth. It was disheartening to see such disregard for customer satisfaction. Overall, this experience fell far below my expectations. I hope the management takes note of this feedback and works to improve their customer service practices in the future.

Very pleasant and helpful staff Amazing pretzels and mango Lemonade

They were really kind The store Was organized And Clean

I love some Auntie Anne's pretzels but this location is a hit or miss...and lately it's been misses. The last few visits, my pretzels have been old and hard/crunchy. This used to be a place to take my son as a special treat but even he has been disappointed I tried to give them another chance but I can't keep throwing my money away. I'd rather drive the extra miles to go to Ben's Pretzels than to keep getting disappointed. On a positive note, their lemonade has been consistently good

This is the saddest AA's I've ever had the opportunity to visit lol Pretzels! How hard can it be? The ladies that tend to the counter look and sound as if you just cursed at them prior to asking for an almond pretzel lol Nostalgia and childhood memories prompt the continued purchase of these pretzels. Word of warning, the food is left out all day and new stuff isn't made unless requested even if they run low/out. Cheer up ladies! I might take over your job soon! Check out this sloppy sad and crying pretzel pizza lol All in all 5 stars for the pretzel, 2 stars for employees.

Nothing "to write home about". Not what I would consider fresh, but not bad either. Not that a lot is expected from the pretzel place at the Walmart. Service was slightly below average, not very friendly or attentive. Wasn't terribly disappointed with the taste for the 6$ I spent on the bites and a large Diet Coke.