AVA Fort Greene

Ava Fort Greene is a wonderful community! A huge shoutout to the front desk staff and especially the maintenance team who definitely go above and beyond with their services. We’ve lived here for 3 years or so and it’s been a great experience. When we enter service or maintenance requests, it’s quick, easy and always gets addressed within a couple of days. I’ve seen my share of the maintenance team members and all of them are really great and always get the job done. It’s also a fun and loving community with plenty of dogs which is such a joy to be around. The common space areas and gym are always clean and well kept and the building is bustling with activities, bonding events and trivia that no week is the same around here.

I had the pleasure of encountering Kenyon, the front door man at the Ava building, and I must say, his service was exceptional. Kenyon's kindness and warm demeanor made me and my brother feel truly welcomed right from the start. In a world where patience seems to be a rare virtue, Kenyon stood out with his remarkable patience and understanding. He went above and beyond to ensure that our needs were met and that we felt comfortable in the building. His genuine care for the residents and visitors is evident in every interaction. I sincerely wish that more people possessed the same level of patience and kindness as Kenyon. His presence at the Ava building is a true asset, and the residents are incredibly fortunate to have him as their front door man. Thank you, Kenyon, for your outstanding service and for making our experience at the Ava building a memorable one. You deserve all the recognition and appreciation for your exceptional work.

Leasing agent team is fantastic!! Christan and Eric have both been very accommodating throughout the process and towards signing the lease. We greatly appreciate how prompt and friendly they are. Since moving here, we've had some issues with appliances but the maintenance team has been amazing. I have never lived in a building where the building management is as responsible and kind to their tenants as here. Highly recommend living here! Special shoutout to maintenance team members Gabriel and Burton. They've both been super helpful in wrapping up any maintenance requests (literally day of or after request). Thank you so much!

Kenyon Harris is an exceptional Community Concierge Leader who truly makes AVA Fort Greene feel like home. With nine years of experience in a law firm office, Kenyon brings a wealth of knowledge and professionalism to his role. He goes above and beyond to help others, always willing to jump through hoops to make a positive impact. Kenyon is the main reason I love living at AVA Fort Greene. His friendly demeanor and genuine kindness make every interaction a pleasure. Whenever he sees a resident, he always smiles and says hello, creating a welcoming atmosphere. Kenyon loves to share his stories and engage with everyone, making it feel like we’re part of a big family rather than just living in an apartment complex. Outside of work, Kenyon is a motivational speaker, relationship counselor, and credit mentor, uplifting teens and adults alike. His diverse interests, from Japanese short sword fighting to various martial arts and basketball, add to his well-rounded and dynamic personality. Kenyon’s passion and commitment are evident in everything he does, and it’s clear that he truly loves being a part of the AVB Family. We are incredibly blessed to have someone as dedicated and compassionate as Kenyon on our team. He is the only person I want to thank for making me feel at home and for making me fall in love with New York City. Thank you, Kenyon, for all that you do!

From the moment I toured AVA Fort Greene until I signed the lease I have felt taken care of, heard, and respected. My process was a long one ( no fault on AVA Fort Greene's part) Receiving rental assistance is a long arduous process (months). Through this process Christan has always treated me with respect and kindness. Any time I had a question and or concerns, she would respond quickly. If more leasing managers had her disposition, the journey of finding an apartment/home would be less stressful.

Kenyon was super helpful with his creative way of helping me get my groceries upstairs when there was no more carts available!

Pretty decent place to live, for both students and workers. The service and people are also pretty great. The front desk people always welcome people and are always willing to help out when issues are faced with a great attitude. If there is something that needs to be fixed the workers here (such as Gabriel who just helped me fix my sink) are also fast-responding and understanding.

The concierge is great - Michael, Kenyon (especially), Rafael, Gladys, Arturo, and maintenance team are all attentive to the tenants needs and are very helpful. From time to time the elevators don't work properly (generally just one of the three). Besides that Avalon offers spectacular views, great access to subways, parks and local nightlife. Wouldn't rather want to be any place else. Thanks guys!

I am one of the resident in Ava for greene. Mrs Asis is so kind and friendly and I am outside for traversal, she helps me watch my delivery very patiently. She is so great!

We had our apartment broken into (once in June 2020) and another an almost repeated successful attempt to break in September 2020. On the second incident, individual entered an empty apartment as the maintenance team neglected to lock it. Multiple residents have corroborated that they have seen multiple individuals lurking on the floor, opportunistically pushing doors under various pretenses. Management claimed that is an isolated incident, but by speaking with current residents, this is clearly not the case. While front desk does a stellar job as highlighted by the other comments, the building is currently under a lot of construction and property improvements, this leads to high human traffic and increased risk of trespassers. Members of front desk have acknowledged that there are repeated trespassers, so this seems to be a recurring problem. Prospective and current renters beware!

I lived there once it sucked. trash rooms are always full instead of throwing down the shute more and more issues bit you'll probably see it and get brainwashed then when you moce out FEEEES LOL maintenance is cool though and some of the front desk. Shout out to Angel and Gustavo.

I just moved here and I must say that I love it. It is walking distance from Long Island University and about 10 minutes from Barclays center so it's really in a great spot. The front desk is very nice and super helpful. Every time I pass bye they say hello and smile and whenever I need help with the package room, they are ready to assist me. I really haven't had any problems here other than the gym not currently being open due to renovations and a racist situation with my neighbor but I still feel like the pros outweigh the cons here.

The elevators have been broken for a really long time. Taking the stairs when you live 30 or 40 floors up is a living nightmare...yet given the amount of time it takes for the one working elevator to show up, I've often taken that option. Lately they just tell people they can use the service elevator which should not be the long term solution. This has created a lot of additional inconveniences, like delivery people not brining food upstairs. I don't know what's going on with the elevators or why there has been no progress but someone needs to set in and find a better way to address this. There's a lot of excuses but no one is owning the problem.

I lived here for over five years, and happily would have signed on for more. The five star review is because of the good experience we had while we lived here. Pros: The apartments are spacious, bright and sunny and have a lot of nice quality touches. The building staff are kind, helpful and responsive (and even small maintenance requests are handled quickly). You also can't beat the location - not a 'cute' neighborhood, but next to so many subway lines and about a 5-15 minute walk from everything (Dumbo, Brooklyn Heights, Fort Greene, etc.). And there used to be a delivery / package issue because the volume of packages would get so large the poor staff couldn't keep up... but that was solved with the use of Amazon lockers. I was skeptical at first but the self-service was an improvement. Cons: The building has had a couple one-off things during the years like any normal building, but the more recent one that stands out is the redesign of the lobby. It seems they didn't take into consideration that the front desk directly faces the Gold St. door, and no longer has a a sight-line to back/Prince St. door.. which seems to have left a security risk big enough that it was solved by telling residents they can no longer enter through it. I know this sounds small, but blocking off an entire entrance that is regularly used and having to walk around the building to enter was a frustration. The reason we ultimately decided to leave is because management (or whatever group at Avalon is driving the lease negotiation decisions) didn't seem to value long term tenants. During the pandemic, it was difficult to see a year of new tenants move in for ~$500 less per month for similar apartments than what were paying (that's *not* including that they got months free as a move-in concession). When we tried to renew, we were told they would not take anything off of the base rent price... which means in perpetuity we'd be paying $500/month more. We were willing to pay more than new tenants (because we understood that the pandemic made for some interesting times), just not *that* big of a gap. It stings to now see our apartment on the website offering a base rent of what we wanted to pay to stay (a couple hundred of the base price).

Hi Jane - I have spoke to almost about every person in your management team regarding my issues. If these concerns weren't raised to your attention then that's quite unfortunate. Quick little story - lease was expiring. Spoke to management about renewing. They informed me of my eligibility for the concession. With their knowledge and guidance, I was in the process of upgrading to a 3 bedroom WITHIN THE BUILDING! We couldn't find one to fit our needs, so we informed them we would like to keep our current unit. I called for over a week straight requesting the updated lease with the concessions included, no response. They wanted me to sign the old lease I was given months prior with the higher rates and they would adjust on their end (obviously a scam). Then when after a lot of back and forth, they informed me that the concession offer had expired, with no former communication to me in regards to an expiration date. Very inconsistent and disloyal to their current tenants. Meanwhile units in our exact building are $1000 cheaper than the 2 bedroom i currently lease. Point is, if there was a deadline for my concession, why not discuss this with me. They just let me continuously shop around in our building with no warning of the concession end date.

I just want to offer high praise for the service team, specifically Gabriel, Ghulam and Davon. They were professional and responsive. Much appreciated!

Caveat: The people in the leasing office and concierge were ever kind and we felt they consistently tried to be helpful to us. We have been grateful for assistance from Mandy and Michael, especially. Unfortunately, our experience with Avalon has really been tarnished by being cheated by the management company multiple times. After our first year living in this building, we received a lease renewal that hiked the rent several hundred dollars. Not only was the increase egregious, but it was unlawful given that the unit is rent stabilized. Ultimately, Avalon acknowledged this and walked back the unconscionable rent hike. But we really wish we hadn't re-signed our lease. A few months into our second year in the building, we decided to activate our amenities membership to access the gym. Leasing told us over e-mail that we could turn off the membership at any time, by giving notice before the 1st of the next month. Come COVID and shelter-in-place requirements in NYC, the gym is no longer open and we asked to cancel our amenities membership and remove the charges from our bill. They refuse to remove the charges and are saying they will refund us back later (what, are they trying to use our $65/month to make a few cents of interest?). Not only that, but they are claiming we owe them additional money for a "mistaken" refund they gave us for February (they only informed us of this today, April 29). At this point, we have e-mailed Avalon Fort Greene Leasing and Avalon Customer Care several times asking them to remove the recurring amenity fee charges, and they are not complying. We have in writing our Leasing contact's communication to us that we could turn off the membership at any time, but Avalon is not honoring this. We are extremely frustrated by this, feel cheated, and certainly would not recommend renting with Avalon.

Just moved in and so far so good! The entire process has been smooth and very quick. Mandy, who is extremely professional and friendly, showed me around the apartments available and answered all my questions about the initial renting process and apartment buildings. She also followed up after moving in with a sweet welcome gift. Chad, Q, and Janelle were also helpful during the move in process. Everyone at the front desk, whom I'm still learning their names, is welcoming, sincere, and very helpful with my questions, packages and coordinating moving things in. Angel, whom I met in the hall while moving in and is a part of the building maintenance team, kindly offered to help me unlock my moving van when I was having trouble. If it wasn't for him I wouldn't have been able to move into my apartment that day. Overall, I'm impressed with the buildings team members and staff. I looked at 16 apartments on a Tuesday, applied and was approved for Avalon Fort Greene Wednesday, and moved everything in Thursday -- and I'm quite happy thus far!

This is my 3rd year living here. PRO: - friendly staff especially front desk - Pet friendly - convenience: supermarkets, multiple train lines, fort Greene park, etc... - gorgeous views (20th floor and up) - clean establishment - maintenance is quick and efficient CON: - rent increase, expect 20% each year although it's negotiable - smell of marijuana from neighbors (it was really bad until management sent out a letter) - rent is high Overall we like it here and based on our 2 years of living here we are happy to call it home. Minus the rent increase, but the office staff has been helpful.

I've been in Avalon Fort Greene for almost 3 years now. For anybody looking to rent in Downtown Brooklyn, I just want to give my honest review and tell you that my experience here has been wonderful. I am a real estate agent myself, and I definitely see a lot of apartments and work with different landlords for my job. Whenever I work with a rental client at this particular price point looking to rent in the neighborhood, Avalon Fort Greene is always on the top of my list. Simply put, it's really quite affordable for what you get all things considered - the super convenient location, the friendly and attentive staff, responsive maintenance crew, easy and flexible application/sublease process, decent appliances, and most importantly nice & spacious layouts. For a larger rental building like this, one wouldn't expect to always get the personal touch from staff members. However, I can definitely see Avalon Fort Greene and their staff doing their best to give that extra personal attention/customer service. Over the years, I feel like I've become friends with many of the staff members. Special shout out to the doormen who are all amazing at their job, and it never cease to amaze me when I see them buried in a pool of packages while still being helpful to different tenants (some of us can be demanding!) One of our doormen, Gustavo, is a stellar example(he's more than awesome!). It's certainly nice to come home everyday to a smiley face greeting you. Overall, I give Avalon Fort Greene and its staff the 5 stars they deserve!

Had a wonderful time looking at apartments today and actually got approved for a 1-bedroom with my BF (moving in shortly). We went to other available apartments in the area, but nothing compared when it came to the space, amenities, cost, and staff. We are super excited to call this place home and want to give a shout out to Denise Torres, who rocked our socks off and helped make this an easy process. #Avalon2018

We lived in Avalon Fort Greene for 1 year on the 18th floor and we were annoyed by the noise coming from the outside. The apartments are nice and clean. We had some issues with our AC unit when we first moved in but they take fixed it right away. Some of the staff in front desk were very friendly while the others were not so much. Pros: - Clean apartments and building - Maintenance does their job well - Nice view - Close to subway Cons: - Super loud - Very expensive - Parking is so expensive (was $375 for SUV, after 6 months $400!) and people works in parking are so lazy. - Crazy rent increase We were planing to stay 1 more year but $450 rent increase was just crazy. They agreed to negotiate but even than it was still $325 or $350 increase. I told them if they offer us a reasonable price, we would stay and I already found another apartment for a much better price and location so you better be fast. I believe they thought I was bluffing and when I told them that we are moving out, they gave us a great deal. Too Late! Recommendation for Management: Moving in NYC is hard so you should offer your customers reasonable prices so that they would agree to stay more. Don't try to get as much as you can by giving them crazy rent increase. Overall, not so bad experience.

This is a very unsafe building. The building received my dry cleaning items, which was 3 cashmere sweaters, and they "lost" them. SO there is evidence that the building received my expensive property, and they never delivered it to me. When asked about them they said someone just walked in and stole my property. How is that even possible that someone can just walk in and take anything they want. Obviously one of the staff took my belongings. When I asked the building to reimburse me for my items, their answer was that we are not security guard, and we take no responsibility. If you want to feel safe, do not ever consider this place. They created such an unsafe environment that criminals can come in contact with you. Additionally, when they were given multiple opportunities to correct their mistake, they refused to accept any responsibility. Now I am suing them in the small claims court. In summary, there are much safe building in NY. Stay away.

Warning - steer clear of this building until the facade construction is complete (maybe 2022?). The drilling is unbearable especially if you are working from home. I was told it would last 6-8 weeks when I moved in last February. I understand about the delays from COVID but it has now been 6 months with no end in sight. I've asked for warning, a timeline, anything so that I can at least attempt to arrange important calls around the drilling but management cannot provide this. Nor will they let me out of my lease. It has been detrimental to both my career and my sanity. While the Prince street side is complete, it does not matter which side of the building you live on. You will hear it. I hate to leave negative reviews but I am at my breaking point in this building. Stay away!

I just moved in (will update during my time as a resident) but I absolutely love this building. First, I want to say that everyone was SO helpful during the leasing process. My move was complicated by COVID-19 and related issues but Janelle, in particular, was incredibly helpful and patient, assisting me with resolving the issue and finding the perfect unit. Second, everyone has been very friendly and helpful, so far, and it really brightens my day! The building is also super conveniently located. While the construction is a bit of a bummer, I honestly barely notice it. Would highly recommend!

There is an old saying by Maya Angelou that goes along the lines of "if someone shows you who they are, believe them the first time" or in this instance, if there is a review regarding shady security fee practices, believe them and do not fall victim like I and countless others (as noted in other reviews) have. I, like many others have noted, have learned first-hand that this corporation will hide behind their bureaucratic layers to cheat you out of your hard-earned money and use every excuse in the book to keep your security deposit (and charge some more on top). This was not my first Avalon-owned and operated apartment and I was quite shocked to receive a bill after moving out. The bill was vague stating that I owed money for "miscellaneous" with a $590.62 fee attached to it. First of all, it is absolutely ridiculous that there was no detailed itemized invoice with a clear cut explanation. I immediately called Resident Recovery asking for clarification and to understand what I am being charged for. To spare you all the details, after multiple holds, different rhetorics and even a "I have no idea", I was ultimately told it was because I had a TV hanging on the wall. I have called back to seek further clarification and was given the runaround multiple times. Prior to hanging my TV on the wall, I asked Denise Torres (sp?) from the Leasing Office who said of course you can hang up a TV, everyone does it and it is a non-issue. Irrespective of that fact, hanging up a TV for those unfamiliar requires drilling 4 holes, putting up some square brackets and whala you've got yourself a TV on the wall. In order to patch the holes up, the labor and effort required is not any more labor intensive than patching up those holes one would add to their apartment hanging up some paintings. All you do, is take some plaster and patch up the holes. The whole process does not cost more than $50 and yet here I am an almost $600 bill, a whooping 12x the cost - truly goes to show you that Avalon runs their business more like a slum lord than the reputable property manager they try to portray themselves at. The real kicker is prior to living in my unit in Avalon Fort Greene, I lived in Ava DoBro and had the same TV with the same brackets hanging on the wall and was not charged at all (which the representative I spoke to at Resident Recovery confirmed as well). The only difference is I was moving from community to community so they had an incentive not to screw me over but now that I had left Avalon, all bets were apparently off. Aside from the whole truly disgusting security deposit fiasco, do move in to Avalon Fort Greene if you enjoy having at least 2 elevators down on a daily basis, multiple days wait for every single maintenance request and the stench of marijuana on your floor.

Gabriel in the maintenance team was responsive and professional in answering all my questions about the dishwasher and washing machine.

I have been living here for over 11 months now and the service just keeps getting better! Anything service that is required in your apartment will be fixed within the day and the staff are extremely helpful and friendly! I truly cant imagine living anywhere else, the Avalon Fort Greene creates a safe, friendly and welcoming community to live in!

I just wanted to update my review after nearly a year of living here! I just renewed my lease for another 2 years -- so if you're wondering whether you should move here... well... :) I haven't had a single issue since I've moved here. All of the staff has been incredibly helpful and nice. It's really nice to come home to the concierge smiling at you and telling you "Hi" after a long day at work. All of our maintenance requests have been completed in a timely manner, including fixing our door and unclogging our bathtub in the middle of the night. We've had zero security or noise issues as well. They did try to raise our rent, but we were able to work something out with David. In our experience, it's always best to meet with the leasing person before going guns blazing into a new apartment search. The location is great, and they are constantly adding new things to the neighborhood. I feel very safe here. I'm happy to call Avalon Fort Greene my home for the next two years!

I wouldn't move in until the scaffolding comes down. Signed my lease 8 months ago and nowhere did it mention year long, apartment shaking, deafening construction. Management offers zero consideration for their renovation project that makes working from home impossible. As I said, don't consider this building until the scaffolding comes down.

We have lived at Avalon Fort Greene for just under a year now and recently signed a 2 year extension to our lease. From working with Janelle to secure the apartment as well then our daily interactions with Michael, Gustavo, Carlos and the rest of the concierge team we have been absolutely spoiled by the high quality way that the team here operate. The crew here that maintains the building are excellent too and the team that keeps everything so fresh & clean (shout out to Eddy!) do great work. My wife & I and our dog absolutely love living here and really appreciate all the work the team here does to make it such an excellent place to call home.

Sam is so kind and helpful. Thanks a lot for the service team associate.

Been a part of Avalon Fort Green for 8 yrs and counting being one of the first tenants. We love this community especially the concierge services and maintenance. Big shout out to Gladys, the longest serving front desk staff. She is extremely helpful and kind. Over the years the maintenance staff has changed but recently when I had issues with my apartment Gabriel took over the problems with care and diligence. This community also has small events for the neighbours to socialise. I think we won't be thinking of moving for few more years. Thanks AFG!

My husband and I moved into the Avalon Ft. Greene a couple of months ago and so far it's been PERFECT! I've heard so many horror stories of living in huge high rises but none are applicable here. Our building agent was incredibly friendly and walked us through the entire leasing and move-in process. The concierge staff is exceptionally friendly, specifically Gustavo and Gladys (whom we see the most often), and they've each gone of out of their way to make us feel friendly and like we're home. Would highly recommend this building for anyone looking for luxury in downtown Brooklyn.

Alex has always been incredibly prompt and professional. When my door broke he came as an on call worker very promptly from his own personal business, was pleasant and professional (as always) and fixed my problem thoroughly and took preventative measures so it will not happen again. My only regret is that I did not have the proper equipment to return the favor and help him with a computer issue he was having. The staff here has always been great

UPDATING my review from May 2019 to continue to rave about the team at the Avalon Fort Greene! In addition to everyone I named before, I also want to shoutout the concierges Carlos and Elliott, and Juan and his entire maintenance team (who always address any apartment repairs and issues with record speed and kindness)! Chad and Quetzalli from the office are also fantastic and super responsive. Proud resident two years in!

After being here another year, the Avalon staff in the building have gone above and beyond to make sure their residents are happy. Issues are addressed promptly and the maintenance staff are polite and knowledgeable! Rent is not cheap in BK, but if you have to spend , spend here. Just to add an update. We will be leaving soon and this place will be missed. We have a 10 month old now and 1br doesnt cut it. I have to say over the past year , Avalon has stepped it up. The maintenance staff is just a pleasure. They tackle issues right away and follow up to make sure all went well. First class Avalon. Its been great!

I submitted three maintenance requests, which were all addressed promptly. I asked that the hallways be checked more frequently. It seems that little pieces of lint, paper etc, make the hallway look unkept. This issue was addressed immediately and I was connected to be assured that it would be Result-very satisified.

I like living here very much, although it has only been several months. The condition of apartments is well remained and all the staff are very friendly and helpful. And their service of maintenance is good, too. Among the staff, Keith from front desk is my favorite. He is so nice to my dog and very friendly and helpful to me. His attitude always makes people feel they actually reach home when stepping in from the front door. I will definitely continue to live here next year.

I do not recommend this building. Been living for 14 months - tenants mainly treat it like a dorm. Rent is too damn high to experience an environment like this. Cigarettes are regularly thrown from windows (make sure you keep any personal property safe). Customer service may take months to help. Elevators? Lucky if all 3 work at the same time. So, if you want to live in a dorm, pay market rate or above, get some Marlboros thrown at you, and walk up 20+ flights to your home - this is the place for you!

We were satisfied residents at Avalon Ft Greene until we moved out. The building isn't spectacular nor are the services top notch for the price you are paying, but the building staff are all really nice. The construction across the street meant we had to keep our windows closed at all times which was annoying. But the moment we moved out is when things turned extremely bad. We were moving across the country for a job and needed to end our lease early and had asked building staff about the procedure to move out, pay early termination fees, etc. We knew we needed to pay, so that was not the issue. But after multiple inquiries and not getting any response, we figured they would get in contact with us shortly after we moved. No one was there to do a move-out walkthrough. A month after we've settled in our new home, we started getting calls from an unknown # several times a day. It was Avalon's bill collection department, calling us every few hours to collect the cancellation fee. On top of the cancellation, they added some sketchy charges for damages and an extra day of rent that we didn't incur. When we asked about the extra charges and our security deposit, they gave us the run around and said our account would go in default and be sent to a collections agency if we did not pay within a week. I spent a lot of time on the phone trying to explain that I will pay, but I just need to see an itemized invoice to know what I am paying for. Long story short, DO NOT think Avalon is any different than your typical money grubbing landlord with zero customer service. We were great tenants there for a year and a half, and made sure the apartment was sparkling clean when we moved out. Yet they still treated us like we are dead beats who can't pay their rent the moment we moved out.

I moved in March 1, 2016 and have been here a month. I LOVE IT!!! My apt is awesome and the staff here is top notch! I have never lived in a place where everyone was so attentive to my needs. First off getting the apt couldn't have been easier with the help of community consultant Janelle Mothersill. I literally showed up about 5 min before closing and she showed me the BEST apt out of dozens I have gone through around Queens and Brooklyn. Then the concierge service is awesome! Erdan "Ernie" and Travis are usually the day guys. I couldn't believe how fast they got to know me, know my name, my apt, anything I needed, checked on me after a surgery, offered me advice on local places to experience. I wish I could give more than 5 stars! Then the rest of the concierge crew are awesome too including Ameal and Gladis (I think). There is a night crew to that is quiet but friendly. It's cool that it's pet friendly, close to Ft. Greene Park, 1 stop away from the Barclay Center, lots of restaurants, and super close to a lot of subway lines! I hate that you have to pay extra for the gym but there is a Planet Fitness right around the corner. There is a CVS and a couple different grocery stores to choose from although the one closest is quite expensive and a limited selection and the people working there aren't very friendly or helpful but that has nothing to do with Avalon. I do find the rent is quite high and reading other reviews I'm not looking forward to a 20% rent increase at the end of my year but I'll deal with that when it gets closer. I lucked out getting an apt at the end of the hall because it's quiet but when you are in the lobby it does feel "dorm-ish". Lots of college students live here.

I agree that the apartment was OK (although expensive for what you get), until the end. When we were getting ready to renew our lease, we wanted to move to a bigger apartment. We had such a terrible experience with Shafira, refusing to show us apartments, (maybe because it wasn't worth it, commission wise?) that we decided to go elsewhere. Then more problems began, the office staff became very rude, took away our security deposit without satisfactory explanation. There are many other options in the area that I would choose over Avalon Fort Greene. We now live in the AvaDobro where everything is a million times more beautiful, the staff is infinitely more pleasant, the parking garage is run like an actual functional parking garage, and the outdoor/common space puts the Avalon Fort Greene to shame. The doormen are wonderful as everyone else stated. Maintenance was prompt. Parking: If you are planning to park at the Avalon Fort Greene--you need to rethink your options. They switched management within the last year, but even with the switch to Icon Parking management, the parking garage is a mess. Our cars were rarely ready on time despite us leaving at the same exact time every morning at 5am, and they got one of our cars stuck in a lift for 3 days. We found the night time attendant sleeping in someone's car one morning. And we saw him scratch another person's car as he was getting one of our cars out. The Avalon Fort Greene said they have nothing to do with the garage, but if you're a resident and you'd like to use the parking under the apartment, again, you're better off elsewhere.

Denise found a great apartment for me. She has been so helpful, professional, prompt and sweet! I have been living here for two years and I love this building and their staff!

This is the second time that I've lived at the Avalon Ft. Greene. I love it. I'd like to give a wonderful shout-out to 3 people from the maintenance crew. I don't ever forget how you've helped me. On one occasion, I believe it was in November 2018, I'd moved an SUV load of household items from many states away (13-hour trip). I arrived at the Avalon Fort Greene earlier than expected so I didn't have anyone to help me move yet. Angel from the maintenance crew saw that I was moving items in the loading dock. He asked if I needed help carrying the items to the loading elevator. Not only did he carry them to the loading elevator for me, but he then proceeded to ride the elevator with me to my apartment floor. He didn't stop there. He decided to help me move those items into my apartment as well. He didn't stop there. He then went back downstairs with me to the loading dock and help me move ALL OF MY ITEMS from the SUV to my apartment. He was so kind to me. He made me feel like Avalon Ft. Greene family. He told me about his wonderful wife and beautiful children as if we'd known each other. It was just such a blessing. This is why I keep coming back to the Avalon. Their customer service is amazing. This review is long, so I will discuss the other 2 professionals in another review.

I'm going on six months of living here, and my experience in the building has been great. The Avalon building is great for many reasons, but the friendly and helpful staff stand out. I would like to extend a particular thanks to Alex, who has gone out of his way to help me with home maintenance/home set-up issues - his efforts have made a big difference and are much appreciated!

Alex and Joseph were so helpful in getting our appliance fixed. We are so grateful for their help. Gianni and Duane

Updating my review. I love this building. The staff are amazing. Conscientious and friendly. One of them just got promoted from a concierge position to a management office position. I was really pleased that the building management promoted from within. That makes the building feel like a community instead of just a business.

I recently wanted to come visit the building to check out the quality of apartments. Upon visiting, they asked for my license to log my License ID. I have never, in my entire 20 year existence of searching for an apartment had to have my personal identification logged to just see an apartment. While this is their policy and they have every right to do so, I question giving such information at this stage, what they are doing with this information, and the quality of their security to protect that information when you haven't even applied for an apartment. I will be passing on any building managed/owned my Avalon moving forward and suggest others do as well.

I love the public area just outside the Avalon; it's a great atmosphere with trees and a nice city scene to be in. The seats are clean and comfortable. However, one star off because of pollen and another star off when my scene gazing was disturbed by the scent of a hobo laying on the benches.

My second year is just finished at Avalon. I renewed my lease two times and both times, they increased 13% rent. On third year renewal, they want increase 14% rent. So now moving out. They are not flexible. I found nicer place in city with cheaper rent. So not worth it! This area is dead in night. Not happening.

Avalon used the cheapest materials possible for the building's interior construction. The walls between units are so thin that we can hear our neighbors' microwave - the humming while it runs, and the beeping when it finishes. We can even hear them opening and closing kitchen cabinets. This is particularly annoying because I specifically asked about sound insulation when we looked at the place. I was given a spiel about "8 inches of concrete between floors." That may be true, but it does nothing to help the (seemingly) 8 millimeters of paper between apartments on the same floor.

Avalon Fort Greene is mostly a very pleasant place to live, provided you don't mind inhaling clouds of marijuana smoke as you walk through the hallways. This building doesn't ban smoking inside the apartments and, despite the many complaints lodged by myself and our neighbors on the 19th floor, building management has not successfully dealt with a major dope infestation problem -- and attendant loud parties and hall traffic -- that has been ongoing for the entire year we've lived here (and started well before we moved in). If you have smoke allergies, children, or feel embarrassed to live in a place where the weed smell is sometimes overpowering, I advise you to look elsewhere for your next rental apartment. On the bright side, the building staff (desk, maintenance, and office) are friendly and helpful. The Prince Street side of the building has a very pleasant view without the traffic noise of Flatbush Avenue. There is good service receiving packages and doing minor repairs in the apartment. The gym and the lounge are both nice facilities (though they come at an extra charge per month). And the location is close to Fort Greene park, all the major subway lines, and the schools and offices in downtown Brooklyn. The building is certainly worth a look, but not for the smoke-averse. Also, there are a large number of dogs in this building, some a bit short on bladder control, which only adds to the icky smell factor for residents of this 'deluxe' property.

Update of review: after working with Arthur regarding the security deposit I found he was very fair. I didn't get charged for any of the water damage . Therefore I am updating my review bc I really did love living here the security deposit situation was unpleasant at first but we had a good resolution .

I agree about the construction. I lived here for 3 months over the summer and it was amazing how much crap they would be constructing every night and still not be done. Makes you wonder why they don't just close off the road for the night and ask people to drive somewhere else and get it all done in one night and not over the course of years. Not to mention that the building also faces Atlantic leading to the Manhattan bridge, meaning non-stop traffic 24/7, some nights can really suck if you are living closer to the street level. There's also a monstrous wind tunnel that happens right in front of the doorway entrance, it's pretty odd but that's one thing to take note of. The plus of all this is that Trader Joe's is pretty nearby, thus decently priced groceries! Also, the farmers markets 2 days a week in front of Borough Hall is pretty nice, even though its small. The building doesn't really have a community atmosphere but it is really clean and nice, sound isolation is pretty decent, and staff is pretty courteous usually.

I was hesitant at first to move to Brooklyn since I work in Manhattan, but I'm glad I made the choice because The Avalon Fort Greene is a wonderful place to come home to everyday. The apartment itself is modern and well-equipped so that cooking a meal, doing laundry and taking out the trash are made into easy tasks rather than time-consuming chores. As for the more complicated home-keeping tasks, they are well-covered by the outstanding staff such as dry-cleaning, deep cleaning the apartment, and maintenance. A special shout-out to the amazing front desk staff who make the Avalon safe and secure as well as warm and friendly. The fitness center, though costing an extra fee, is well equipped and well maintained. I can't believe I got this far into the review without mentioning a main draw which is how pet-friendly the place is!

Doorman Michael is so kind！He is so familiar with his job and gives me a lot of help！Thx！

The whole staff at this building is wonderful but we wanted to give a special shout-out to Alex from maintenance who stayed late tonight to fix our broken toilet. Thank you, Alex - your courtesy and professionalism are much appreciated!