Peter P.
Google
We visited AVA Coconut Grove as a party of six to celebrate Valentine’s Day. While the atmosphere and food were great, our experience had some service issues.
When we placed our order, we requested several dishes, including two orders of Sea Bass. About five minutes later, our server returned to inform us that the dish was unavailable. When we asked about other fish options, we were told that there were no fish options at all. As a result, we had to choose the Yellowtail at Market Price.
When the food arrived, we did not have utensils on the table. Additionally, the guest who ordered the fish received their meal after everyone else had already finished eating. Unfortunately, no one came to apologize for this situation. When we spoke with both the manager and the server, they seemed surprised, showing a lack of communication in the service.
It is important to mention that ALL THE FOOD WAS ABSOLUTELY DELICIOUS. It is truly a shame that these service issues affected what could have been a perfect dining experience. What a shame !! We never come back again