Jessica Rose S.
Yelp
Okay here we go, Services is exceptional, no doubt about it. They don't take reservations but since we are coming from Peninsula they took us in. Take note we're a group of 10. There's also another group who reserves by the name of John so when we got there, they keep asking if we're John's group lol but I told them no. They asked us if we want to dine inside or outside so we chose the inside. We started of with some drinks and appetizers while waiting for the half of our group. 3 masala chai $5.50 each, 1 gluten free samosa (2 pieces) $9.95 and 1 blacked jumbo shrimps (3 pieces) $14.95. Once our friends comes in, they order 2 beer, 1 IPA, 2 order of the Blackened Jumbo Shrimps. We also ordered 2 margaritas and 2 palomas but we got 3 margaritas and 1 paloma. So our other friend reminded them about the the other paloma. We also started ordering our entree. We got 3 Jamaican Jerk Chicken that has 3 pieces of meat per plate for $21.95. 1 Yogurt Marinated Chicken that has 3 pieces of meat as well for the price of $21.95. 1 Rose Mango Dream that has 4 or 5 pieces of ravioli for $16.95. 3 enchiladas for $17.95, 1 Trio Basmati $19.95, 1 Trio Curry for $24.96. They helped us with the birthday cakes and stuff which is cool. We gave them the remaining cakes for them to enjoy. My friend paid $700 dollars all in all including the tip for 10 people. I asked for the itemized bill and they gave me the paper which is uploaded in here. Upon checking it. I noticed some discrepancies with the menu price and actual charge. So I'm like okay, it's not that bad, then I see that there's a $14.95 charge that we don't know as well as the $96. I'm like thinking it's probably the 20% Gratuity/Service Charge. Then I saw the white receipt. The green receipt (itemized) the total is $571.50 but on the actual receipt it's $574 plus the tax of 10% ($53.10) so the total all in all is $627.10. So my friend paid $700 including the tip. My issue with this is, first, they didn't tell us that they include the service charge already which is the $96 on the green paper. Second, the prices are not correct per menu. Third, the price for beers are not in the menu or wine list so we have no idea how much was it. Fourth, the meal portion. 3 pieces of white chicken meat for the price of $21.95
I won't tell you guys not to try this place, the taste are great but just expect this things to happen.
Service is somewhat great/exceptional, I mean nobody's perfect you know lol
The prices/charge- they need to be better with communicating or showing if the food prices will be based on market value lol also I don't like how they got us, I feel like we were scammed. We would love to add more tip even without hiding the fact that you guys already included the gratuity/service charge.
So that's why I'm giving them 3 stars only. 1 star for Ambience, 1 star for taste and 1 star for service.