Avon Gorge by Hotel du Vin

Me and my partner came to the restaurant here, I can honestly say this was the best food I have ever eaten in my entire life! I had the fillet steak and my husband got the seabass. It was delicious and was absolutely outstanding for price!! It was the best date we have ever had - steak is the best in Bristol. Stunning view of the suspension bridge. Absolutely beautiful evening!!

The room was nice enough, and the breakfast was very good. Unfortunately the shower didn't work properly. We mentioned this after one night, and were told it would be fixed or we would be moved. This didn't happen, so we spent two nights without a properly working shower. Since we booked throught Hotels.com, they weren't able to offer us a reasonable refund.

Our team stayed here for a conference. The events team were very helpful and attentive; a special mention for Esme who kept it stress-free and well organised. The hotel's location is fantastic and the rooms were comfortable and clean. The downstairs function area (dinner for 40 or so) was also great and really good value.

Stunning view from the restaurant for breakfast and diner. |Food very good. Staff even better. Friendly, attentive and helpful. |Room was small but clean and warm. |The only thing missing was a mirror to check your dress in. |Will definitely stay again

I am just so furious at the negative comments that I saw before my arrival when reading online reviews. They worried me unnecessarily and couldn’t have been further from the reality I found throughout our stay at The Avon Gorge. |It must be very demoralizing for the incredibly hardworking, enthusiastic staff in all areas of the hotel who made our stay so special, to read these ridiculous reviews from guests that absolutely do not reflect how the silent majority of us are feeling about this beautiful hotel that is the epitome of understated elegance. Perhaps these guests would be happier in another sort of hotel. |We were in a junior suite on the ‘All Wrapped Up’ three-day booking to celebrate our 25th wedding anniversary. My husband and I met whilst at the university and have many happy memories of drinks on the terrace as students , but had never stayed at the hotel. So it was the obvious choice for our celebration.|From the moment we arrived, we felt really well looked after by all members of the staff who were unfailingly polite, enthusiastic, happy and keen to make our stay perfect. Nothing was too much trouble and we would like to thank them all enormously. It makes a real difference when you approach a desk, or a bar, or a restaurant and you’re met with a smile, a welcome and a keenness to help.|We were in the Bollinger junior suite, which has shared access to a pleasant, lawned garden that has a terrace at the end with spectacular views of the bridge. We were lucky ( at the very end of October) to have beautifully warm sunshine, so we enjoyed private drinks as the sun set on our terrace.|The room itself was spacious and very comfortable. The huge bed gave us a really good sleep each night and the bathroom was an absolute pleasure as it had both a roll-top bath and a monsoon shower, thus simultaneously pleasing both me and my husband!|If I had to give one niggle, it would have been helpful to have hooks for outdoor coats in the entrance hall!|We had breakfast in the dining room on two mornings and found the choice, the quality and the service excellent. On our final morning we had the ‘breakfast in bed’ option as we sadly had to leave the hotel too early for a dining room breakfast. The food arrived to our room at exactly the time we requested and was fresh and delicious. It made our final morning easier and definitely such fun to have a last treat before getting back to normal, dull routines!|A giant thank you to all the staff for a really special stay at the Avon Gorge Hotel. We can’t wait for the next excuse to return!

Our stay at the Avon Gorge was a mixed bag. While the hotel is nice, it was ultimately a bit underwhelming considering price of the room. Starting with the good - the location is very convenient and in a beautiful part of Bristol. The views of the suspension bridge from the lounge and our room were stunning. The standard room was spacious with a comfy bed and clean bathroom. The staff were also very polite and helpful. Onto what could have been improved. Although the room had been stylishly renovated, it was painted a very dark color and had barely any lights. Combined with the fact that the UK is a very grey country in general, this seemed like an odd choice. We booked this hotel because I needed to work remotely during the trip and it looked like a quiet, comfortable place to do so but the lack of light made it difficult. The staff was helpful in finding a floor lamp that I could use, which I was very grateful for but even with that the room was very, very dark. Another design flaw is that bathroom mirror was mounted very high so it's useless for anyone under 6'. We also opted not to include breakfast and they attempted to charge us for it while checking out so that was another minor frustration. Other issues had more to do with the other guests staying nearby. They were smoking in their rooms for at least two nights. The first night, setting off the fire alarm multiple times and the second night stinking up the hallway so much that it was wafting into our room. Also, although the rooms were soundproofed well against noise from other rooms, they were not well soundproofed against hallway noise. We could hear everything that was said in the hallways and people were constantly stomping around, coming home drunk late at night and shouting, and kids running and screaming through the hallways. Ultimately these issues are not the hotel's fault but they did make the stay less pleasant than it could be. While it wasn't a terrible experience to stay at the hotel, it does feel like they are an average hotel passing themselves off as luxury based on the location and a fresh coat of paint. Lots of style over substance.

Nice hotel in a fab location 2 mins walk from|Clifton suspension bridge. Clifton itself was nice and only a few mins walk away but pavements were a bit u even and street lighting was poor but was easy enough to walk to other areas or catch the bus. As per the other reviews I would say I agree with them:|Hotel dark and lighting struggles - ours lights flickered and one plug socket wasn’t working. We were on 1st floor and when people above walked around it was like they were elephants! Fire exit door right outside banged shut each time someone went thru it. Bathroom was nice - under floor heating a bonus in November! A couple of the tiles were loose and shower design meant water flooded out. I liked the stainless steel look but it was a bit clinical! |2nd morning we discovered we only had decafe coffee and no biscuits 😱|Parking was free (with hotel permit) but meant u had to look for a space but we didn’t have any problems and found a space a few mins walk away. The car park was £12 so worth the hunt!! |Didn’t see any staff during our 3 day stay but husband said when he checked out he wasn’t asked if we had a good stay etc so I’m glad I didn’t 🤣|We paid using points so didn’t complain but had we have paid I definitely would have raised my issues mentioned above.

Beautiful location and beautiful hotel. Great HDV decor and rooms were nice with good bathroom. Cocktail bar was nice. Reception staff were a bit rude and asked us to produce a receipt from the restaurant the previous night. They were unable to check this in their system and made it feel like our fault we didn’t keep dinner receipt. The restaurant was poor. Had oysters which were small and they didn’t bring a spoon to serve the vinegar. Served white wine with no ice cooler. Had the monkfish tail - was tough and at 35quid I expected much more. The greens was basically a bowl of cabbage in butter. In my opinion the restaurant is overpriced. Good dishes and cooked and served poorly. The serving staff didn’t look they were supervised and you could tell it was poor service. A shame as the location is excellent and the rooms are good too. Best staff were the boys in the bar serving drinks. However had to pay straight away for all drinks as there was no mechanism to charge to card details and deposit left with reception. In summary beautiful place but avoid the overpriced restaurant and don’t expect the service the price tag would suggest.