Awasi Atacama - Relais & Chateaux

I would give this place 10 stars. It is hands down one of the finest Hotel experiences we've had anywhere in the world. The setting and physical plant are so beautiful and peaceful. The intimate nature of the architecture is inviting and deeply restorative. The staff here are kind, generous, and attentive to detail in a way we rarely experience when traveling, even in nice hotels. The diamond staff ranks among some of the finest restaurants we've ever eaten in, and the chef from Peru creates the most Exquisite and delicious meals. Every single one was memorable. The sommelier is knowledgeable and Incredibly helpful. The bartenders make special drinks each night and of course the Chilean wines are plentiful and are paired with food. Guides are extraordinary and create Explorations for guests based on interest and energy level that are mind-bogglingly spectacular and beautiful. If you have traveled in other spectacular landscapes in the world and not been to Atacama, I reservation this hotel without reservation.

An amazing 3 nights in Atacama. Wonderful place to visit. Fantastically designed rooms with a very good attention to detail. Superb guide and private excursions designed to suit your needs. ||Our only critique is in the dining room though, given the rest of the reviews, it may be that we were unlucky or just have different expectations and:or tastes than others. ||Our view was that the food was largely “style over substance” meaning that it always looked great and the staff are very proud to explain practically every ingredient but we didn’t find that it tasted great. We like simple food done well. It was often a piece of protein and minimal veg with it. ||Also, the bar was disappointing. We don’t drink alcohol at the moment. We believe that they should either have a non-alcohol drinks menu or a competent bar staff to make suggestions - they had neither in our view. So we never actually had a non alcoholic drinks that tasted pleasant which is a shame in today’s world. No excuses. ||All in all, a lovely experience but let down by a few simple things in our view.

It was my favorite experience, from a world travelers perspective who have done “and beyond “ hotels in Africa. I have been to over 50 countries from all continents in the world. This is one of the best place and experiences we had in life. Food, hotel, and tours were amazing. The rooms are old fashioned but that’s exactly the idea of the place. Rooms are big!! We stayed in the winter and weather was nice during the day, hotel was not crowded, at night was cold but it was ok.

From the moment the doorman greeted us with a sincere smile, I knew we'd made the right choice. The lobby's ambiance sets the perfect tone - sophisticated yet welcoming. Our room exceeded expectations with its thoughtful layout and premium bedding. The spa facilities were a haven of tranquility, and the rooftop bar offered the perfect setting for unwinding. Every staff memb

This is a brilliantly managed, polished property where guest’s comfort and well being are catered for in an impeccable way. Though in the centre of dusty San Pedro de Atacama one feels totally engulfed by an oasis of tasteful furnishings and fittings. Our Superior Round Room was exquisite, with every possible need pre-empted. The outside seating area was private and comfortable. The restaurant and bar area are delightful and welcoming and the food is outstanding with a very real focus on local produce, which staff enjoy explaining to you. A particularly thoughtful inclusion is an ‘after lunch menu’ which perfectly caters for one’s needs on returning from excursions etc. The highlight to us though was the quality of our guide and driver who went to great lengths to tailor our excursions to exactly meet our interests and who greatly warmed to guests with a genuine interest in the nature and geology of the area. This was definitely our trip highlight and we are grateful to have experienced it.

The reason I have given them a 5 star rating is that the service was unbelievably good. We had a group buy out however the intimacy of the staff and attention to detail was incredible. It felt like a home. My biggest complaint is that the property is tired. The rooms a very old fashioned. To some this might lend some charm but when you step into the pool and the lining comes up and floats, you have to ask when they last did any maintenance or put money into the property. If it wasn't for the staff this would be a 3 star rating. Also I has the most incredible massage in the room. Food is very good. They bend over backwards to make anything you want. The manager of the F and B is wonderful.

Great experience, perfect service, outstanding food. My husband and I spend 5 nights at Awasi. The Team adjusts to your schedule and pace and makes sure your activities match your expectations. Team is always available for your requests. We had a wonderful unforgettable time.

AWASI is exceptional. The staff, the rooms, the guides and the personalised service were above and beyond what we expected. Perhaps best of all were our guides, Ignacio and Jorge who led us on adventures through the vast and varied Atacama Desert. ||We were travelling as a family of four so we had two guides and two vehicles to transport us to the destinations and activities of our choosing. This meant that one morning our adult children were able to go off sand boarding and horse riding while we went in search of flamingos in the salt lakes. We came together to watch the sunset (and moon rise), to visit the geyzers (incredible) and the awe-inspiring Rainbow Valley among other things. ||The food at Awasi is superb and there is plenty of it. Staff pay attention to guest preferences - milk preferences or favourite fruit for example, and clearly take note.|Sometimes in luxury hotels the friendliness and smiles seem forced, but we didn’t get that sense here. The AWASI team prides itself on being a family and you get that sense and feel part of it for the days that you’re there.||We stayed three nights and wished it was longer. The rooms (round suites) are very well appointed with local touches in the decor. The beds are large and very comfortable and the bathroom (huge) has everything you need. The room is warm and cosy (in the desert it needs to be) and heated both by underfloor heating and air conditioning. A humidifier ensures the room doesn’t dry out.||The communal areas are colourful, comfortable and inviting although we were so busy getting out into the desert that we barely had time to pause let alone relax by the pool or bar. ||Awasi is just a short walk from the small but vibrant local village which is certainly worth a visit.