Axel Beach Miami · South Beach

I don’t think the pictures of this hotel makes the place justice, it’s not that well renovated or fresh as in the pictures. The rooms are worn out. ||We spent three night here after a recommendation from our travel agent. It’s a good address and easy to get around in Miami Beach from here. It’s very HBTQI-friendly and makes you feel welcome, whatever sexual identity you have and it doesn’t matter what purpose you have for your stay. The staff is very friendly and the cleaning good. It’s a bit pricy to eat around the hotel, but I guess that’s a part of living in Miami Beach. The pool-area is a bit on the smaller side, but can accommodate you if you are there from at least midday (if you want a sun bed). The hotel also cooperates with a company at the beach so you will be able to get a sun bed there otherwise (I think it was for free, but I’m not totally sure). ||I do recommend this hotel, but be aware that it is worn out. Would go back again, because the standard is still alright and the staff is very helpful. Also the price is good.

We have stayed the 2nd time here. This time it was the worst experience for a long time at this hotel. The 1st time we had a much better experience. We have been at other Axel locations before. First of all we needed to wait until 3pm to check in. Overall the rooms really need to be renovated and are not clean, you can see the dust everywhere. Dirt particles and stains everywhere, on skirting boards, the floor, bathtub, even the bed sheets had stains. The toilet paper was not refilled with a backup toilet roll and make up wipes have never been refilled Breakfast: This is really the worst of all. You pay for a room with breakfast and only get as complimentary dish, toast bread and scrambled eggs (egg substitute). Jam, butter and coffee with different milk/ oat milk. Anything else costs extra. I would not book the breakfast, you do not feel welcome and the staff is unfriendly and does not treat you as a guest! Furthermore we needed to pay extra for phone costs for 2 calls which was a local phone number. Overall we would never book the hotel again due to the poor cleanliness and the absolutely poor service at reception and breakfast. Only positive points: location is top, and the Sun loungers on the beach are free of charge

Good location, overall very welcoming. Check in can last an extremely long time, only one hotel receptionist and the check in process is very very slow. Basically losing valuable time in Miami Beach as a direct result and consequence. Kind of disappointing that this hotel won’t be better staffed and prepared for busier periods. I found the unnecessary long wait extremely annoying especially after a long flight. You can do better! Other than that, this place seems decent.

This is a wonderful hotel and place to stay!!! It was my first time here and I will definitely be back. I was looking for a laid back atmosphere and lounging around type of place for a relaxing go with the flow vacation. This was the best choice! Everything is close to the hotel also within walking distance. Great location!! All the staff were so friendly and helpful! I drink a lot of coffee in the morning and the front desk always gave me a few more coffees :) I recommend this place to everyone!! See you all again soon when I plan my next trip here!!

I’ve stayed at many hotels in my life, and this one stands out to me in the location, cleanliness, and service! Immediately, my party and I were greeted in a warm manner which was the norm for the whole weekend. The room was simple, clean, and very comfortable! I didn’t find so much as a spare hair or spot of dust anywhere. This gorgeous historic property is being run by very capable hands and it shows! It is about three minutes from the beach Miami is so well known for, and on top of that we even got free beach chairs and towels to use. I fully intend on my next stay in Miami being here. Thank you for everything!

First solo holiday and first time in the states! great time, great location. It was quiet when I went (which is what I was looking for) but following their insta it seemed a lot more busy over the summer.|Sorry this review is delayed but I’d just to say a special thanks to Javier on reception who assisted me when having to stay an extra two nights as BA cancelled my flight. I’m looking forward to returning

TL;DR THEY ATE THE FOOD WE SAVED IN OUR ROOM The room in this hotel was incredible dirty. There were crumbs already left in the bed when we checked in. The floors will turn your feet black from all the dirt and our bathroom had a ton of mold. The front desk staff were nice, but pretty unhelpful. We had our room cleaned and came back to find that THEY ATE OUR LEFTOVER PIZZA. We left the room and there were five slices in the box and came back and there were only two slices of pizza left?? We told the front desk, and all they said was that it wouldn’t happen again. The only good thing about this hotel is that it’s in a good location.

Great location, very close proximity to a bunch of shops, restaurants, and the beach! Unfortunately, that may be the only upside. The room was small and dated, did not give off the feeling it was very clean. The room and fridge were filled with snacks and drinks (for purchase). The pool was not busy when we were there and it was huge but it was not the cleanest, not horrible though. Our biggest complaint is that we were charged a $42 resort fee on top of taxes and fees paid when booking (through third-party). We were not notified of this fee during booking or check-in so beware. On top of that, we were also charged $5, which I didn't bother to call and argue about, but we did not take any of the snacks or drinks and have no idea what they charged us for. Overall, the location is great but beware of unexpected fees!