NotEvenACritic
Google
Stay away and definitely don't go on a Saturday night/ special occasion like your mother in laws birthday dinner!
First, when I asked if they had kid seating/menus, the hostess said the children would be okay as long as they didn't scream, she just couldn't handle that right now, she had a headache or a long day or something like that. I didn't know what to say to her so I just kinda softly smiled back while she got the menus ready.
The restaurant was almost completely empty (maybe 2 small tables int the entire place) so we sat right away and orderedshortly after. One meal (baked mac and chz) and kids meal (grilled chz) came out, more than 5 minutes later the steak came out. It was ordered rare, but came out medium-well. We then waited a long time for the Caesar Salad before we literally had to ask when it was still coming out.
While waiting for the salad they finished their drink and asked for another when it finally got delivered. We then had to follow up asking for the drink not once, but twice.
We noticed another table done, waiting for a long time for their check. Their replacement table then waited forever to have their order taken.
We waited a long time for our check. To the point where my mother in law then decided to start a timer. We got the kids ready, strapped into their strollers. We got bundled up.
We're standing around the table for about 5 minutes. My husband walked to the other side of the mall, started the car to get it warmed up and drive it over. I stacked our dishes. My mother in law asked the hostess to see the manager and for 3 to go containers. The hostess brought 2 boxes over.
Our server walks by with a close table's drinks and see us standing there and leaves. We wait. She comes out of the bar room with 2 dishes makes eye contact and heads to the kitchen. But she has dirty or wrong dishes or something, so we think no biggie, she'll probably be right back since we made eye contact.
We wait 5-10 more minutes. The server finally walks back over with the check and tries to walk away but I stop her and say I already had the card ready and hand it over and she goes to run it. My husband gets back as she's walking over and starts trying to sign it. The head bartender comes over now, saying the manager was busy but sent him instead and they've offered to comp the meal 50%. They then had to void the check he just signed and run it again.
Mind you - when we were initially done eating, I took the baby to get changed into he ladies room, large stall. DO NOT RECIMMEND CHANGING BABY there. Unless you want to use your leg to leverage the changing table so it's safe and it's not tilting towards the floor dumping your baby on the floor. No trash local to the large stall either. You have to go from the end of the stalls, past the sinks, up to the bathroom door to dispose of the diaper. It wasn't until after I returned from changing the diaper that my mother in law even started said timer on her phone. I wasn't going to mention the bathroom experience. But after the check wait, on top of the hostess comment, drinks and overcooked meat, this tired mom has had enough sorry... I'm not sure what the timer finally totalled if she bothered to go back to check. I'm afraid to ask. I'm embarrassed for them.
Bad review. Avoid. Do not pass go, do not collect $200.