Michael R.
Yelp
What happens when you have a good allergy, such as GLUTEN, and a restaurant either doesn't read the notes in ALL CAPS or CROSS-CONTAMINATES the food? Nearly ten (10) hours later you're still nauseous and have made more trips to the bathroom than digits in a phone number. That is my sickening experience ordering Baan Thai Thai Cuisine through the HORRENDOUS delivery service, UBER EATS. What was ordered was Pad Thai with Chicken (that possibly contained fried tofu), garnished with 9 bean sprouts and a wedge of lime, and specified GLUTEN-FREE, both in the instructions, and dietary restrictions. The second item ordered, Pad See Ew with Pork, also specified in the instructions, and dietary restrictions as gluten free, was never eaten. It's bad enough when you cannot trust that a restaurant understands the severity of food allergies.
When you add to that placing your order through the consistently WORST food delivery service, UBER EATS, you are infuriated that a corporate culture has no concept of customer-centricity. They simply don't care about anything than collecting your money. I don't recommend anyone with a food allergy to order from Baan Thai. Additionally, avoid Uber Eats at all costs- both are literally sickening.