Gareth D.
Google
Disappointing Experience at Babas Marketplace
I had a frustrating experience at Babas Marketplace, largely due to the unprofessional demeanor of the man behind the deli counter. A couple of times when I called in an order, it wasn’t communicated properly to him. Instead of owning up to the issue collectively as a business, he threw his colleague under the bus.
I even asked him a simple question about adding a common ingredient, and he went off on a rant instead of addressing my request.
Not only is that unacceptable in a food service environment, but it also creates a tense atmosphere. It's hard to feel good about eating food prepared by someone radiating such negative energy and this person seems to have that aura every time I see him. Because of this, I returned my sandwich and left even though it was already paid for. Just lost trust in this person handling my food moving forward.
I work for a large organization which operates 24/7 and I will be informing my colleagues of my experience there so that they may make a fair decision about whether they’d like to order from there. If you’re looking for quality service and a positive vibe, I strongly recommend not going there during the day.
3 stars for cleanliness, presentation, and other staff members who are actually professional and helpful.