Jody B.
Yelp
Made a reservation here over 3 months ago for the 80s room for my birthday party last night. Excited to check this place out for the first time. Called a few days early to confirm my reservation (4 hrs, 8pm-midnight). Didn't get a call back, but got a text confirmation with the wrong hours, 8-11pm. Called again and was able to get it corrected. Made the effort to get Lyfts here on time with friends in tow, arriving a little before 8pm. Walked in with my group and stood at the bar for awhile, as the bartenders went about their business, but did not approach us. The place did not appear super busy yet (fewer than ten folks in the bar, though I think both private rooms were occupied). After awhile a server came up to us and I said, "Hi, we have a reservation for the 80s room!" They said, "Well, there are some people in there right now. They will be out in awhile. And then we have to clean the room. You can order some drinks and sit in the bar while you wait." Ummm, what? How long is "awhile?" Are we talking ten minutes or 45? We sat around and waited for about ten minutes, and then one of my friends went into the 80s room to say, hey, we had a reservation for 8pm. The group in there basically told my friend "tough sh*t," but they came out soon after. After waiting for another ten minutes or so, a server showed us to the room. Overall not that long of a wait I guess, but it was a disappointing start to our experience. We were all dressed up and excited and on time and ready to celebrate, and expected to be greeted with... some level of positivity? A room ready for us at the time we reserved? The whole thing felt "meh." It was a surprise.
Service was not-great to ok. Food & drinks were good, sound quality was great, song selection is fantastic. 80s room was crowded for 7 people. Bar got busy later in the evening. Not sure if I would come back. Our group spent hundreds of dollars between food, drinks, tips and the room cost, and I would like to feel a lot more positive about it.