Baby2Baby

DO NOT SELL HERE!!! First and last time going here called around 10 o clock to come in and drop off 8 bags of clothes most of the clothes I was dropping off had tags still on it and some worn only once I get someone on the phone and I ask are you buying clothes she says yes so I go and drop them off she says comes back in 20 minutes mind you I did this while at work so I come back and they tell me they aren’t really buying right now and I ask them then how come I was told you were over the phone then the lady at the counter laughs and shrugs her shoulders safe to say this is my last time going here.

Terrible customer service! I brought in a collection of gently used clothes, some still with tags, and explicitly asked to be contacted. However, without any notification, the store donated mostly all my items within a week. This is the third time I've experienced this issue with this store, and I'm extremely disappointed. I'd advise others to take to shop here and don’t bring your things here do you search some where else.

Baby2Baby is great! I've been three times over the last two days, because I kept finding more amazing deals. They have new with tags, high end kids clothes mixed into their racks for $3-6 a piece. Prices are excellent and the manager is very friendly. I recommend this store for shoppers who like to find a great deal and are willing to look through the racks.

Seller beware: do not sell things to baby 2 baby. They steal items and lie about it. They will gaslight you saying they called when they haven’t. Only go there to buy discounted items. Do not go to sell anything.

Awful business, they will scam you over and over. I have tried selling here twice. The first time i had a ton of brand new clothes, they took every single thing and gave me $25. This most recent time I took a snugapuppy swing, a wooden puzzle, a Johnny jumper, a baby carrier and 2 packs of brand new diapers and they only gave me $25 for it. I was absolutely shocked, the swing itself is $150 and everything was in very good cleaned condition. This place is a rip off!!

I would not waste your time selling clothes here! I brought in a whole bin full of clothes and three new pairs of shoes. They went through all the clothes and shoes and told me they didn’t take much because it wasn’t in season. Came to pick up the clothes half of the bin was gone, which means they took half of the clothes and three pairs of shoes And offered me $23 for everything. All three pairs of the shoes were brand new two pairs of vans and one Nike pair of kid shoes. Before you waste your time on bringing the clothes up and dropping off, make sure you really know how they buy clothes.

Not a good experience. I called 5 times during a 3 week span to ask questions about dropping items off. I was greeted by “you can’t bring stuff in bags but I’ll let it slide this time, make sure you bring a container next time” - Never once was that mentioned during phone conversations, but okay fine. She said it would take 1 hour and she made me wait while she helped other people and then started cleaning items that had just been sold to her, while I’m still waiting with my newborn. I saw her glance at my 2 huge bags and she definitely didn’t look thoroughly, then says she found not one single item worth buying. I had new items in there brands like Oshkosh, Carter, H&M, CalvinK, Items worth over $20 each. She said people won’t buy these items, meanwhile she has items in the store for sale at almost full price that are falling apart and can’t even see the stamped tag on some items. The back smells like dirty shoes because they’re not washed before selling. Brand new items in the store are priced at the same price as you would buy them from original vendor or company. I’m honestly in shock at the prices. Not a good experience at all. When I mentioned I had new items in the bags she said “oh show me then” so she wants me to sell her items AND do the work for her? Haha hard no. Your better off taking your items elsewhere. I also witnessed her trying to low ball another seller, the seller had to bargain with her and she didn’t really budge meanwhile the item is being resold at way higher than what she got. Anyways, not a good experience. A waste of 1+ hours.

The owner is a liar! You drop off your stuff and she claims to call you but then ends up listing all your items before you even accept the offer. When you come back your stuff is just missing/gone. It’s happened two times I taught the first time it happened it was an error or misunderstanding but she takes advantage. I brought in two large bins of items worth hundreds. She only paid me $15 and claimed to have donated everything else but I walked around the store and most of the items she had already put around the store listing them for sale. Awful business and unethical practice. I feel bad because I genuinely support small shops like this but that owner is greedy lady that is rude and essentially stole all of my stuff and claimed to have donated but then listed it around her store. Will never come back!! She also blames it on her coworkers who I am sure she mistreats and underpays.