Yunhea K.
Yelp
Yall I was so disappointed. Now when I tell yall, I LOVE bad daddy's, but for some reason they were so sad this time. Now I have gone to bad daddy's all over and specifically this location multiple times, and i don't know what was wrong. Yesterday I got there at about 6 pm, it was fairly busy but not enough to think things shouldn't go smoothly. I went with a couple friends, and I waited 10 minutes before the waitress even came for me to order drinks. When my friends finally came, she took a long time to come back to us. We ordered and she read everything back to us. We waited over 10 minutes for an appetizer to find out they took it to the wrong table and when she asked the kitchen to rush another order... it never came ! Now I ordered the cyo burger and sweet potato fries and my order was fine. But they never brought our sauces out until we asked for them about 3 times, both my friends ordered truffle Parmesan fries and they were cold, Parmesan not even melted on the fries, they sent it back and the second order never came. My friend asked for more lettuce for her lettuce wrap burger and yall, why did the waitress come out with ONE piece of lettuce!? Her wife asked for a new bun for her burger because the original had ketchup burnt into her bun when she asked for the ketchup on the side. When we asked for the manager, I believe his name was Kent, he seemed very quick to make us "hurry up" and tell him what the problem was instead of actually listening to what the issue was. Very rude. We spoke to the waitress and she said the kitchen was giving her a hard time, service has been like this, she knew not to bring our food looking the way it was but she brought it anyways. When we asked for the manager again to see how we can rectify the problem, it took him ages to get back to us but he finally came back and took the appetizer and fries off the check and additional $17 off due to slow service. He also gave a $20 coupon which we used for the bill. We asked for a box for my friends burger and the waitress never brought it to us until she got up and asked for it again! We had to get two different waitresses to get our waitress on two different occasions because she hardly ever checked on us. At least 5 tables that sat down after us, ate , checked out and got up and left before us. We were there for almost 2 hours unnecessarily. I never post bad reviews like this but it was just too terrible not to post my experience. I may give them another chance because I love their food, but service wise, they need to do better from the waitress, kitchen and management.