Melissa haper
Google
This has been our go-to spot for years whenever we crave meat, because the taste is the closest to what we enjoy in Korea and the meat quality is excellent.
Until now, all the servers have been kind, but this time, a young male server named Young was very swaggering, and his actions and tone of voice while serving were very rough. He wasn't friendly, didn't ask how the food was or if we needed anything, and our meat didn't come out for over 15 minutes after we ordered. The fire had been lit in advance with a lighter, so the grill was burning and smoking excessively, but the meat didn't arrive for 15 minutes, forcing us to turn off the heat ourselves.
The server, Young, simply ignored us and was busy passing by our table. Then, before grilling the final marinated meat, the grill was already burnt. When he tried to cook the marinated meat on it, we had to ask him to change the grill. He didn't answer, threw the burnt grill down, and replaced it in a blunt and displeased manner.
I also worked as a server at a restaurant for five years during college, and I believe that if you can't be friendly in a service job, ignore customers, and lack a helpful attitude, it's better not to do it. It harms the restaurant's business, your own hourly pay, and your colleagues.
We will visit again soon, but it seemed like you were too short-staffed for a weekday. I hope you will pay more attention to service by training your staff and hiring more employees.
This time the pork belly had a little bit of bad smell.