Faith A.
Yelp
I want to love this place because I love bagels, but it's tough. I've gone several times, and each time the bad has overshadowed the good. First of all, the bagels are delicious, and the breakfast sandwiches are tasty. But the food is only part of the experience that keeps people coming back - to the owner I say - Brighten up the place! Add some décor! Update the seating inside, and how about a little patio table with umbrella outside? Direct sun and heat hits those random chairs outside the door! Update the glass cabinet and fill it with appetizing looking food in colorful containers, not a plastic tub of Sabra Hummus, old looking fruit from Edible Arrangements, and assorted mayonnaise based salads in unappetizing containers. Finally, the staff- I have never seen the man who works there smile, crack a joke, even welcome or talk to customers in a friendly manner. And that goes for the women who work there as well, they could not look more miserable and unwelcoming. Is there a staff policy not to engage with customers? As I said, the bagels are delicious. But their appeal cannot outweigh the other negatives, which to me are easy fixes.