Purpose T.
Yelp
Deplorable experience and even WORSE service! Let me start from the beginning, I made reservations 2 weeks ago for a party of 8 at 7pm. We all arrived approximately 655pm, and we were told there was a wait for a few minutes while some tables were being cleared because, "ironically", there were 3 parties of 8 expected for the same time. Okay, fine. So, FIRST we were taken to the patio area, which was heated, but we were seated at two separate booths, which were not capable of being combined so that the 8 of us could sit together. We were not pleased, it defeats the point of making a reservation - accommodations are not on US, its on the restaurant. That should not have to be said! We weren't happy, but whatever, we were willing to tolerate it as all 8 of us came from different cities to dine together.
Then, the young lady who seated us came back and said 2 tables had just opened on the inside of the restaurant that they could combine so that we could sit together - so for the SECOND time, we moved, walking across the entire restaurant with our menus in hand (as advised).
We're finally seated, together, as anticipated. And then, our server, he was awful. Absolutely awful, from start to finish. There were 2 other big parties he was serving, he was very unorganized and disheveled. Out of 8 of us, he got 6 orders incorrect. He made an inappropriate comment to my colleague about her hands being very small (as she was talking to him ordering her food). He also said who are all of you, you have a warm feeling are you nurses and doctors. I do not know if this was his way of being charming or friendly, but it fell flat, especially after neglecting our table for so long then suddenly coming over to take orders with NO APOLOGY for inconvenience or anything. I could go on & on about his horrific service.
Moving on to food and drinks, my strawberry mojito (or what was supposed to be) came out with more ice than liquid, it tasted disgusting and as he put the drink down in front of me he proceeded to tell me what was NOT available at the bar that was supposed to come in my drink. Why wouldn't you maybe come back & tell me that before bringing it? He didn't really care, it showed. The server also told my colleague (when she asked if any of the pasta dishes came with marinara sauce) that in the Caribbean islands they do not use red sauce. That was the most ignorant statement I have heard in a very long time. Oh yeah, the hostess who sat us, as she was walking us from the patio to the other seating area said we'd ALL get a free dessert for such an awful experience. When we informed our server he said he'd check and then he came back and said ok what dessert do you all want, once we chose he THEN said by the way, only one dessert is coming. For 8 people?! At that point it wasn't even about any free food, it's the principle of the entire scenario. So much more happened and I do not have the space to share it all but know that I will be escalating this because it was just that ridiculous! I would not go back and would not recommend anyone waste their time or money here.
The jerk wings were okay, everything else was bland and lackluster. No saving grace for the evening!