Bai Tong Thai Restaurant

I haven’t been here for a long time. The waitress was nice, but the food was just okay. One of our dishes was glass noodles with shrimp and vegetables — it was served on a small round plate, which didn’t look very nice, and the vegetables were almost falling off the edge. The pork in the glass noodle dish was kind of chewy and didn’t taste like it was cooked by a professional chef. The Pad See Ew was also a bit too sweet for my taste.

Fried rice and Pad Thai were great, but look at those $13 chicken wings. As an appetizer, I would not recommend the wings — they were dry, and for the price and size, they just weren’t worth it. The wings felt like they should’ve been $5 at most.

Visited Bai Tong in Issaquah Highlands with a large group, and the experience overall was excellent. There’s plenty of parking available, which was appreciated given how packed some restaurants get. That said, the road setup in the Highlands can be a bit confusing with all the one-way streets. The interior of the restaurant was stunning. It was modern, clean, and thoughtfully designed, even down to the bathrooms. It’s clear that attention was paid to every visual detail. The space is also efficiently arranged for both small and large parties. One small downside was the AC, which made it colder than expected indoors. I did notice the “okay” food safety rating, which raised a slight concern, but it didn’t match the quality of the meal. The crab fried rice was absolutely delicious. It is one of the best I’ve had. This spot is worth revisiting just for that dish. JY review

I was a little hesitant after checking recent reviews, but I found both the food and service to be very good when we went midweek for dinner. Very attentive and the three dishes we tried we wonderful, especially the Tom Kha. And we had multiple people check on us during and after the dinner, so I think they are really trying to work on what seems to be recent blips of poor service. We will definitely be back. TY!

1/28/26. 5pm arrival to an empty restaurant & they seated the two of us at the bar. Really? The bartender/waiter smelled like weed and moved at a snails pace, ignoring us for 10 min. He didn't want to be there and he made sure we knew that he was unhappy being there. Never checked on us. Dropped the bill on the table without a word. What a punk, def wont be back. Food was mid at best, small portions for the price. Shitty service. No wonder the place was empty.

Food great! Service?...I guess we were served?...NOT family friendly with children under 9. We said table for 4 with a high chair and the "host" saw our two kids were obviously younger than the adult menu. We were then seated...WITH NO MENUS. Waited for the server to come back with them. Then our waiter came up annoyed we hadn't figured out what we wanted to eat and then apologized once he realized we hadn't been given any menus yet. He gave us two adult menus and we figured they would have the kids menu on them since those were the only menus we recieved...apparently we thought wrong. At the end of our meal my oldest found the menus for kids behind him at their host desk and we realized we didnt have to order a huge entre for our kids to share. We were seated by the door and they had the door propped open while its cold and pouring rain outside. The waiter we had was impatient but quick once we did order. The "hostess" needs classes in customer service as she blamed US for no menus on the table and expected US to ask for them when other tables we saw were seated WITH menus...she also wanted to argue with me when I tried to tell her the problem we had and next time could they make sure their servers checked on getting menus for everyone seated. She continued to argue and didnt care at all. We had been going here for years and won't be due to how rude she was and her lack of customer service. Used to love this place. Eaten here plenty of times with my sibling and grandparent. Looks like this place is really starting to go downhill considering their health department rating has also dropped significantly with their service quality.

Food was just ok, a little too oily. We had called to book but they said they have plenty of tables so walk in. We walked in and the two of us ordered three things. We were hoping to have a good conversation and quiet time. The manager seemed to be in a hurry for us to wrap up the meal quickly and make the table available. I had the fork in my hand and she came twice to ask if she can get boxes. The waiter came and we paid. We were again conversing for additional two minutes after paying, she interrupted again to ask if we had paid. Downright rude. Never coming back here.

Great taste and quick service. Keeps up with standards of Bai Tong. Good vegetarian options. Staff were accommodating with dietary restrictions and also shared portion size info so that we could order as needed. Reservations recommended for weekends. Decent parking outside.

Very good! Quick service. I will say it is on the milder side compared to other Thai places I've frequented, level up one if you like a bit more kick. The woon sen Thai is very sweet and tamarind forward. I loved the beef panang curry, and the corn summer salad was surprisingly delicious. The Thai tea was the perfect level of sweetness. Service was prompt and friendly

My girlfriend and I went in on Halloween We sat in the bar area of the restaurant , We both had a Mac & Jacks 8. For food we got Fresh rolls , yellow curry, prawns,Garlic chicken,pad Thai , with rice of steam. I really enjoyed the garlic chicken, curry and prawns. The service was good, most cause we were close where they come out the kitchen and it seemed like everyone asked how we were. The atmosphere for the place in this day seemed quiet do to the weather.

First time eating here. (Will edit review once we try more of their foods) The restaurant is nice and very spacious; the staffs were also friendly and very nice. What we got: - Tom yum soup w/ shrimps (5/5) This is probably one of the best tom yum ive had; very flavourfull and well balance; we asked for "thai spicy" and it did not dissapoint. Hit the spot! - Chicken wrap (3/5) The chicken were dry and not much flavor; and i believe it was wrapped in pandan leaves? If so; it doesnt have the pandan scent at all. BUT!! If you get the traditional thai appetizer; wrap the chicken with the lettuce; add some thai chilli, peanut, limes and coconut; i give it 4.5/5. Tasted much better that way. - Meang Kum / Traditional thai appetizer (5/5) Highly recommend to get it and eat them with the other dishes you ordered. - Pas Sei-Iew noodle / chicken (3/5) It was oke; i think it needs more sauce for it to be flavourfull and it wasnt as spicy we hope for. - Chilli fried rice w/ chicken (3/5) Doesnt have much of flavor; and wasnt spicy at all (we ask for thai spicy) - Crispy garlic chicken (2/5) Not it for us. IMOO IT Just lack of everything. Not much flavor. Wasnt crispy. Wasnt spicy at all. It was almost like chicken tossed lighly in mayploy sweet chilli sauce. - Iced Thai coffee (5/5) Delicious! Overall it was oke. Eventually We probably will go back again to try the other dishes.

We go here regularly, never had complaints. This time Sophia was our waitress. She was amazing and detail oriented. We needed vegetarian options and she was very attentive - made sure none of our orders had fish sauce. She was super helpful with even helping us pack our leftovers. Next time you visit here ask for Sophia to be your waitress and you'll be in good hands. Food and service as usual are super good.

Give me some more of that crispy garlic honey chicken. I'd eat that everynight until my heart gave out. It's that good and even better when younget gift cards 30% off from Costco. We.must have $1000 worth of them now. The food is always ready on time, it'sconsistent, and tastes good

This location is just as lovely as the rest! So many people I know are obsessed with the spicy garlic chicken, but I personally love their curries. They have many vegetarian and gluten free options on their menu, all clearly marked. They are also flexible with removing an ingredient if you have an allergy. Ex. the pork spring rolls are easy to change out for tofu or shrimp. The place is spacious and calm. It has a great atmosphere for a casual lunch meeting and also is very good with takeout. I love how large the portions are, even though it's a bummer that you have to pay for rice. I have gotten the fried rice to go before and you get a TON of it. This is one of my fave thai places and I feel that it is consistent from location to location! Always a good go to.

Delicious food, attentive service and immaculate ambience. I went here for dinner with my parents when I was home for the holidays and it was DELICIOUS. We've been going since they opened in the highlands several years ago and I've never been disappointed. We shared salad rolls, chicken pad Thai, curry and some other side dishes. The classic thai tea is also SO yummy!! The 2 star is a little on the spicy side for what i was expecting, grateful we didn't spring for 3 stars!

I had forgotten how good Bai Tong was after my daughter moved out of Issaquah. Happened to be there and got takeout - Spring Rolls and Fried Wontons to eat in the car driving back to Seattle - so good! Then Tod Mun, which I love and can't always get at other Thai restaurants. Just delicious! Finally Green curry with tofu, nicely spicy and really good. Wish there was one closer to downtown!

12.27.25 food was stale and extremely sweet. The pork had a funky smell and TumYum was a disgrace to soups of all kind. So disappointed in the quality of food.

Different kind of Thai restaurant. An elegant quality to it and the staff was super supportive. We had movie tickets and trying to get dinner beforehand. They got us our food faster than the drinks came.. Tasty curry and conversational staff. The drinks were good as well. Had the spicy thai tea.

Pretty good thai food and the service was very fast. The food came out pretty fast and hot! The atmosphere was nice with lots of seating and comfortable booth seating as well.

too sweet, too saucy, not crunchy or well fried when they need to be. Maybe for some people, but not what I like in my Thai food. Warning: they repeatedly raise prices, but neglect to update the menu and even the website, so you will end up paying higher price than what the menu and website show, and they'll just shrug and "apologize" for not having the time to update the menu and website "yet". fantastic decor and ambience

My friend and I met for dinner. Everything was fine until the waiter who brought out food out tipped the serving platter that my friends trout dish was on. It spilled onto the bar top and then onto my leg and chair. He was holding it at an awkward angle and my friend wasn't grabbing it in time which lead to the tipping juices spilling. After I returned from the bathroom to clean the trout sauce off my pants, the staff sort of apologized but made it into a joke about the 19 year old looking guy and made rude remarks about him being a 'goof.' I wasn't necessarily mad at him just that he didn't get training on how to serve such large platters, which falls on the manager and upper level staff. They did not offer to compensate any of my meal or drinks for the mishap but offered me a Thai iced tea or dessert, which I didn't want either but ended up going for the Thai iced tea that I took to go. I ended up smelling like my friends dinner the whole evening and it wasn't a pleasant experience. I unfortunately won't be coming here again.

Had dinner at Bai Tong in Issaquah Highlands with a big group, and I left impressed. Parking was easy with a large lot, although navigating through the Highlands with its maze of one-way streets took a bit of patience. The restaurant itself is beautifully done. It has sleek tables, well-designed walls, and even the bathrooms had a polished feel. We were seated quickly and the layout handled our group size well. It did feel a bit chilly because of the strong air conditioning, so bring a layer just in case. I did notice the "okay" food safety score posted, which gave me pause, but honestly, the food itself felt like it was handled well. Their crab fried rice was the highlight of the meal. It loaded with flavor and cooked just right. The vibe was modern and inviting without being too noisy or crowded. Overall, solid food and great ambiance despite a few small quirks. JY review

Came here for happy hour and had a lovely experience! This location may be my favorite Bai Tong. Redmond is also nice, but we felt that this one is unique from the traditional seating option to the design of the bar area. Our food was delicious as usual. The happy hour deal is fabulous- this was our first time doing HH and we will be back! Service was quick and the staff is very attentive. We appreciated how polite they were as well.

It's been many years since my last visit. Service was still good but food became overly sweet and greasy. Not authentic anymore.

Dinner | $20-30 The food is pretty good but the service is horrible and I've ordered take out and eaten in more than 10 times . Service is just head shaking they are always rude elitist and unapologetic it's odd . They are often out of things and the bat staff is young and not equipped. I've seen the hostess staff be rude to others . Food is not nearly as good as it was a few years back . I'll find a new place

Prices are a little high but I think that's just what we have to endure until people stop eating out as much and greedy businesses start to feel the pinch and lower their prices down to more acceptable and affordable levels. Besides the higher than normal prices their Thai food and service are good. Always consistent.

So good I wnt back a second time. Tried the Panamg Curry and Fried crab wantons. Was not disappointed. I thought the crab wantons were perhaps 20 seconds over done but not burnt or off putting in any way.

Food is still great but service has been horrible when eating in and for take out. My husband won't go there anymore because they got angry when he didn't want to give them all of his cash back after paying for takeout. (Just threw the money down on table and walked away)

I like the bar area and decor. Their food is solid but to be honest, must thai restaurants in the greater Seattle area are pretty good, we are very lucky. This Bai Tong location has plenty of parking and it is big. Service is good. Might not be my top thai resturant but it is solid, so if you are in the area and considering going, do!

Haven't been to this location in several years, but it has always been good so we ate here last night. I'm not sure what happened to this place but the food was just awful. The pineapple fried rice was just plain white rice with a few chunks of pineapple and tomato, zero seasonings, and not fried at all. Similar for the pad thai and tom kha. The panang curry was the only thing with any flavor. Everything was ordered 3 star spicy and had almost no spice. To top it all off, everyone in the family - young and old - spent the next 4 hours in the bathroom with diarrhea. WTF. Never again at this location, and probably any other bai tong. For the price they are charging, there are far better Thai options available, even in the culinary vacuum of the Eastside.

I've ordered take out from here multiple times and am always very happy with it. Their fried trout curry is incredible, but you can't really miss with any of their curries. Note: Level 2 spicy is only mildly spicy, so Level 3 is probably what you want to order if you want a standard/not too spicy spicy (like what your typical American can handle). Note: Costco has $100 gift certificates for Bai Tong that are like $80 or so regularly. Great deal!

Quite a surprise from the norm of Thai restaurants. Great menu, beautifully prepared, tasted great. Revisiting Thai fare was a treat here.

Stopped in for HH (3pm-5pm M/F) We ordered PadThai (very sweet) garlic crispy chicken (4/5), spring rolls (3+/5) served with peanut sauce, the peanut sauce was very tasty Service was attentive & courteous. Portion size for a HH was pretty good. I will definitely return.

Foods kinda expensive and the portion are small. Staffs are friendly restaurant is clean overall

Dining in: Great Take out: Sucks Almost every single time my family has ordered take out an item is missing, which is really disappointing and frustrating. When we eat at the restraunt the food and service are amazing and the interior is very nicely decorated. Don't get take out but otherwise would definitely recommend.

So, as I've shared before I will give a place three tries before I review them if they are willing to hear my critiques in person! Well, we have now been there three times, and each time it has been better than the last! The ambience of this place is amazing. It is a mixture of fine dining with a nod to an authentic Thai dining experience. The bathrooms are just a unique and beautiful as the rest of the restaurant. Twice we sat in the lounge area, and this last time we sat at the more traditional areas, where we removed our shoes and sat in a more reclined position. When you first walk in the door you are greeted with beautiful smiling faces, that make yous feel welcome! The service was great! Tony was our server this last time, and he was very friendly, taking pictures of us since it was our anniversary, and even offered to bring us a free dessert! Sadly, we had to decline as neither of us can eat sugar! The other times when we ate in the lounge, our servers were so nice and helpful! I mentioned my food sensitivities and they went above and beyond to make sure my dining experience was good! Now, the food!! Amazing! Rarely have I ever given five stars because that would mean there is no room for improvement. However, if it was possible to give 4.5 I would, because this food has been amazing!! Additionally, the prices are great, the portions are wonderful, and you can also go at happy hour 3-5, and the prices are even better! Lastly, you can go to Costco and get $100 worth of gift cards for $75! That's a deal! Try them out! We will definitely be back!

Since moving to Issaquah ten years ago, Bai Tong has been a staple in my family's favourite restaurant rotation. We love the taste of their food, the speedy service, and the kindness of the waitstaff. Unfortunately in recent years, we've noticed some significant negative changes in the food. Our go-to entree is the Shrimp in Panang Curry and the number of shrimp that comes in the dish has definitely been reduced. During our most recent visit, we counted only six shrimp in our dish which feels inadequate considering the price of the dish. My mom also complained that in the Crispy Garlic Chicken, there are a lot of pieces of fried batter with absolutely no chicken in them. I'm still obsessed with their Bangkok sodas and in my recent visit I adored the Strawberry Vodka mule on their menu. My dad tried the Watermelon Bangkok soda and loved how refreshing it tasted. My family loves Bai Tong and will continue to come here when we're craving Thai food, I just hope their dishes improve.

Their Panang Curry is great. They've always been a great go to when I don't want to cook. I'd recommend to anyone!

Worth trying the crispy trout curry. Of course another my favorite is vegetable deluxe with brown rice.

Truly great fresh rolls. Better than a burger; better than a sandwich. Always add a large order of the excellent peanut sauce.

I don't understand service people! Rudeness=NEVER coming back. The food and the drinks were absolutely wonderful and I wish I could give five stars... But this rating clearly has to do with the customer service we received from the manager Marie We went with some friends last night for dinner to have a great evening. Our friends have a little four-year-old boy. We were seated at a great table that had tons of pillows, and my friends were actually sitting on the side with the cushion. Now let me first go on to say, four year-old have energy, they laugh, sometimes they rambunctious! with my friends little boy did have lotta energy, but he also had his iPad. Our server was absolutely wonderful. Took our drink and appetizer and we were sitting there laughing having fun with our friends. Our friends four year old decided that he actually wanted to go to the table and walks on the cushions over to that other table and sit with the pillows. The Marie went over and SCOLDED my friends four year old, and here's where I have the big problem... She had also said that she felt a little boy shoes were dirty and didn't want them dirty up the cushions. First of all if she had a problem, she needed to talk TO THE PARENTS not the four year old... That was not her place and had that been my child. I would've had words with her!! My friends pulled the little boy back and then we heard Marie say to a server "please clean the cushion from his shoes". . my friends little boys shoes were not dirty and made no mark on cushion... So that was strike number 1. We were sitting at our table eating our appetizers and drinking our drinks and Marie came over and said to us are " are you guys done with this table? We need the table". . We all looked at her & my friends wife said "what are you talking about". . I looked at her I said " ma'am we've been here 30 minutes and we haven't even had our dinner.". She looked dumbfounded and said " oh you haven't had your dinner... ??? ". She walks away and then comes back and says " oh I'm so sorry. I mistook you with another table". By then my fiancé was done and turned to me and said "we are never coming here again because of the service we just received from her". Marie then came over to us later and said " I want to apologize. I didn't mean to offend you... ". Her tone did not sound sincere. and at one point my fiancé just said "thank you we're good... ". He didn't accept her apology he felt it was half ass and fake. we paid the bill and left after about an hour and a half there. We actually wanted to stay a little bit longer and we're planning on ordering dessert, but in no way where we going to give more money to that business. MARIE you need to do better. If you want to learn how to be a great manager and a server you need to go to Dukes in Bellevue and talk to Wendy, she is absolutely incredible and she knows the right way to take care of customers, so they will come back and patronize your establishment again! At this point, we have absolutely no future plans are returning to Bai Tong... Tons of other great Thai restaurants that we can givr our money to.

We visited Bai Tong Restaurant in the Issaquah Highlands for my colleague's birthday celebration and it was a solid meal. On a Tuesday at prime lunch hour, the place was popular. It was about a 20-minute wait for the four of us, so if you plan to visit during a popular time, be prepared to be patient. I've been to Bai Tong's other locations and have always had a pleasant time, with this Issaquah location now being one of them. The space isn't too large, especially compared to its other locations, which is why it can fill up quicker here. It's also next to many other businesses around the highlands, so parking is plenty and walking distance to other shops and restaurants. I ordered the khao soi, my favorite Thai dish, and it was solid. I ordered it with chicken and when asked how spicy I wanted it out of five stars, I chose four stars. But for someone who loves spicy foods, I will likely get five stars next time because I didn't think four stars was spicy enough. But overall, the dish was good and really enjoyed how thick the curry was. If you're looking for Thai food in the Issaquah Highlands then this is the place. The menu had a lot to choose from, with lunch specials that include a soup with your entrée, wine and beer for a more chill time, and friendly staff with speedy service.

Worst customer service. Food was ok too.manager is so rude. They even added extra charges which I had to look at the bill and ask them to remove it. this Bai tong is way different than Redmond one. Please drive to Redmond and eat there.

I love bai tong! High quality food for how fast it comes out. I had the mango Thai tea and a pad Thai with chicken. Service was quick and it was decently busy for lunch. While it's not the best food I've had, it's reliable and a good stop.

Rude and poor service, bug infested food, very unapologetic and rude manager. This branch of Bai Tong has just gone downhill. We ordered kids' food and a large bowl of soup. Soup came to the table, but no sharing bowls were provided. Took them 10 mins to get bowls, and we had to drink the soup cold. Placed main order with curry and other items. They bring hot rice first, forget about the curry, and then, on reminder, bring curry out 10mins later. We asked them to replace rice since, by this time, it had become cold. The server rudely tells us we could have eaten it with kids' order curry! WTH!! Fastforward, while eating, much to our horror, we find a bug in the food!!! See the picture. We call the manager, who calmly takes it to the kitchen, no sorry, no apologies whosoever! I should report this to health deparment I feel. The manager comes by and tell us that she is taking the item off the bill but then has the audacity to tell us that they will charge 20% gratuity since we were party of 6. In that party of six, we had a 5yo child sleeping all the way. While seating, we accepted a table that could seat only 5 because we knew our child would be sleeping all the way. So they gave us a table that accomodates 5, served no food or water to the child, and then, after serving bug infested food, ask us to pay 20% gratuity?!? No, thanks. This Bai Tong is off my list. Sad as this used to be a decent restaurant before.

Slow service. Really verryy verry slow. And when asked they would always say that they have plenty of to go orders like why is that my problem when I am here in your table wanting to eat?? We never went back. They always justify their shortcomings. They dont own it. (I am not even asking for them to be apologetic). Their food also is now mediocre. Maybe they changed chef (we ordered salmon curry, crispy garlic chicken). Never went back. Waste of money and time.

Amazing Thai food here with several dishes not found anywhere else, setting themselves apart. The atmosphere has a chic vibe and a good place to meet with family or friends or both. Recommend starting off with some of their signature cocktails and the veggie wrap. Good way to relax while you savor the menu. The restaurant is divided into two sections. The bar area has plenty of tables for two or four people and is the "adult" section. The family area in front is nice as well and there are two large family tables that seat you on cushions and you have to leave your shoes on the step. Kinda neat cross cultural experience at home. My favorite dish was the trout salad

Even after reservations it took nearly 15 minutes wait on a weekday. Food was delicious but an item we wanted to try was not available. But taste of food is good always. Crab wontons are my favorite.

Food was incredible. Easy to eat here gluten free vegan cause everything is clearly marked in the menu. Got the red curry with tofu. Service was terrible. All the servers just stood around talking to each other and looking out the window instead of serving people. Waters never refilled. No one ever checked back in after the food was delivered till we were finished. The ambiance is nice. Decor is pretty.

The garlic chicken and pumpkin are tasty. The kids like garlic chicken. The pumpkin curry is seasonal and very delicious. The portion size is large and could easily divide a plate into 2-3 servings. The waiter was friendly and got seated quickly for a party of 6. There is plenty of parking available and is clothes for shopping and the movies. We will be coming back :)

Just had a fantastic meal here with my daughters. Every dish was delicious and the staff was very friendly and welcoming. The menu is good sized but not overwhelming. I didn't have a chance to try the drinks but the bar is well stocked and the cocktail menu looks fun. Will definitely be back soon.

Never taking family or guests here again. Probably worst service I have experienced. Disgusting! I would go to Redmond location or other good Thai restaurants in Issaquah.

So I'm a regular. I'll still go. But Tonight I had an experience that made me never want to go back.But I still will because I use gift guards that give me a deal. The person That was my server is a host And is not good at serving. After about five things going wrong , she completely Abandons me. How to get up and ask many people for what I needed. I recommend tutobella and wildfin over Bai Tong 100%. Wild/ Tutta give uba linen napkin. They would Never have anyone " serve" unless a server. It sucked. I need to make sure " she" is NEVER my server. U will have a much better " experience and Issaquah Tutta Bella and Wild Finn. After 3 yrs of going to all 3,...those 2 have never failed And u have a nice linen napkin and a guarantee of an amazing experience

I'm not sure what happened. It used to be good. Now it's average on a good night. It tastes no different than any other Thai food which I suppose is good in terms of consistency. It's the service that's absolutely horrible. Whether you're at the bar or at a booth, prepare for the snails pace. The food comes fast enough but they either lack trained bartenders or just don't care. They are always behind.

Fairly disappointing experience. Came with a group of four and we were seated promptly. A server greeted us and took our drink order and then came back for food order. The crab wonton appetizer was out quickly and then the entrees we ordered to share seemed to take a bit longer, but no worries, it's a Friday night. Of the four entrees we ordered, I wasn't particularly impressed by any of it. The beef dish we ordered, the Pattaya Grill was cooked okay, but the meat was tough. Crab fried rice was pretty good albeit a bit fishy tasting. The pad sei-lew wasn't bad but the crispy chicken was just way overdone. Sadly our server never came back to check on us until we were nearly done, so we missed out on a chance to order another round of drinks. Overall, it was a miss for us.

I have no major problem with the food/ambiance, but I've been here two times & it took me over an hour to get my food & I don't think it's worth that long of a wait. The food itself was filling, it's very safe if you're worried about spices & it was served warmly. Never had a problem with the actual servers, it's just maybe they need more staffing?

This restaurant is consistently good with the quality of food and friendly staff. I wish their portions were larger. I don't like paying for rice when I'm paying for entrees that are $20 plus. I love their wide rice noodle dishes. Always get a take out and don't like eating in due to long waiting time.