Dana H.
Yelp
This is not the review I wanted to write... but here we go.
I've dined at 328 many times since they opened, and have generally always had good food with good service; most of menu items are delicious (especially the soups and tacos) and they have an unrivaled selection of tequila with a bar staff that knows their stuff.
My only prior complaints were that (especially during summer months) it can feel a lot like a college frat party, and the noise level is generally annoying (unless you don't want to have a conversation while eating). Since they've never addressed all the hard surfaces, I'd assume this is by design, so stick with lunch if noise is an issue for you.
Recently I had takeout - my order consisting of the family meal of 'street tacos', with black beans and rice, and wings. I was informed that 'street tacos' were similar to their regular offerings, but with only cilantro and onion toppings. What we picked up had no toppings, and the fillings were nearly inedible. The fish was oddly reminiscent of fish sticks, the beef and chicken were dry and tasteless, and the pork was only marginally better. The beans and rice were similarly disappointing, and the wings (while tastier) had an unpleasant chewy texture.
My first thought was 'hey, maybe it's just an off night', and looked on their website for a contact email. There was none (not usually a good sign). Next I found their FB page, and sent them a friendly FYI message. No response.
Hence the review - on a good day they're a 4-star, but based on my recent meal and lack of response, they get a 3.