Bakery Lorraine at the Rim

Flavor: B Service: A Tea: A Solo dining: A This upscale bakery has locations all around town but I hadn’t to one in a while. I got the chicken salad on croissant. I thought the chicken salad could have had more flavor but it was good and unique. The croissant was toasted which, if I had known, I would’ve asked for mine to not be toasted because I prefer it softer. But it was a good piece of bread. The frites and the garlic aioli was top-notch. And the kindness and helpfulness of the crew was impressive. I’ve gotta return sometime to try the breakfast!

Hair in my food. I kindly asked for it to be remade but the food that they remade was served to me sloppy and burnt. The cashier apologized for the hair and said she would reverse the charges on my card but I have yet to receive a refund. Unfortunately, I didn’t not enjoy the food or have a good experience

I tried the veggie fritata. It's temporarily on the menu and mimics a corn in a cup as a fritata. Sounds crazy but it was highly recommended by the cashier, so I tried it..... IT'S A MUST TRY. It's surprisingly tasty, served hot, and you can spot the kernels of corn in there. Soooo good!

This establishment is a step up in comparison to other coffee shops. They have breakfast and lunch sandwiches as well as tasty pastries. Of course they have plenty of coffee types and even some beers and wines but you have to ask for their current selection when it comes to spiritual beverages. You can enjoy a nice conversation and even work on your computer because it’s not extremely loud. The service at the counter is great and they do a good job of cleaning the tables when customers leave. It’s worth stopping by.

Bakery Lorraine is awesome but this is our least favorite location of theirs. Food is always slower to cook here, staff not as friendly and store/seats are super cold. Would recommend driving out to their Boerne location, that location is exceptional.

Was able to stop here for a quick bite and I loved it. I got the veggie quiche with a side of potatoes. I had to add a pastry so I got the lemon blueberry scone. Everything was so good and I enjoyed every bite of it. I definitely recommend this place. I am from out of town so I will definitely be back when I visit again. I can't forget to mention that the staff was very kind and attentive. Thanks for a wonderful first experience at this lovely bakery.

My breakfast sandwich was really good and the croissant was the best. HOWEVER they obviously did not wash the salad leaves before giving them to me!! The kale was moldy and dirty and it was very gross. This is a health code issue and I hope no one has gotten sick!!! Beware

I was excited to visit Bakery Lorraine at The Rim with my friend and our kids, but our experience was far from pleasant. Upon arrival, my friend politely asked a staff member to clean a table for us. The staff member curtly responded that it had already been cleaned and only proceeded to clean one of the two tables we requested. When we sat down, we noticed crumbs and debris still on the table. My friend got up to grab a napkin to clean it herself, but I offered to ask the staff member to re-clean it. I approached a young woman named Natalie and mentioned that the table still had crumbs. She abruptly stated, "I already cleaned that table." I pointed out the missed areas, and when I tried to engage her by asking how her morning was, she responded with a dismissive "good." I then asked if she was feeling flustered, to which she became defensive and upset. Her tone and demeanor were unprofessional and made us feel unwelcome. As I looked over the menu, I couldn't shake the uneasy feeling. Natalie then approached our table and accused me of staring at her three times. I clarified that I hadn't been staring until she confronted me. Feeling uncomfortable, we decided to speak with the manager, Jen. While we were explaining the situation, Natalie interrupted and continued to be rude. I asked Jen if she was observing the behavior and what could be done. She mentioned she would have a conversation with Natalie, but no immediate action was taken. Ultimately, we chose to leave without ordering. It's disheartening to experience such poor customer service, especially in a place that prides itself on hospitality. Bakery Lorraine at The Rim needs to invest in better training for both staff and management to ensure a welcoming environment for all patrons.

Bakery Lorraine is a solid spot to grab some good coffee when going to The Rim! So this BL location is in the plaza behind Palladium. Please note that parking can be a little difficult when is very busy, however if you are coming on an early morning before stores open you should be fine. The restaurant itself is really nice and love the open concept option they have. Unfortunately their espresso machine wasn't working during my visit and they only had a couple coffee/tea options to choose from. I decided to go for their cold brew since I needed a good caffeine kick and also go their cheese danish toasted. The cold brew was perfection and the cheese danish was absolutely delicious as per usual. My only reason for not giving them a full five-stars was the staff. The people working the counter and the drink section were just slacking pretty bad. You could tell the cooks were hustling and the manager was back and forth cleaning and running around, but those other two were clearly bringing down the ship. One clear example was my cold brew order. The person working the drink orders forgot to check so after some time waiting I decided to go and ask her directly. She immediately prep the drink and then told me there were no lids, which I have no issue with if they ran out. However, I then overheard another staff telling her where they are. You would think she would've come back and be like "ma'am, here is a lid apologies for the confusion". Noup, I could hear her just saying "oh! I didn't know". Similar to my case, I overheard more silly and ridiculous issues with orders that could've been fixed if those two staff members would just give a little more care. Regardless, I don't think this location might be the best representation of Bakery Lorraine as brand. I have always been a fan and love their location at The Pearl.

The place was very well lit and bright. Very clean but it was a little too cold. The service was friendly but the girl was a bit dopey.. both the girl at the checkout and the one serving We ordered a variety of food Quiche lorraine Almond croissant Kouign Amann Chocolate croissant Lemon and blueberry scone Cinnamon roll Blueberry eclair Lemon cake Fruit tart Hot latte Most of it was actually really good except the kouign Amann was too rich and oily. Also the coffee was not good My favorite by far was the Lemon cake For a really nice place the bathroom wasn't very nice.

After lunch today, we stopped by @bakery_lorraine at The Rim for dessert. Hubby and I had regular coffee. We all shared the Seasonal Fruit Tart and Opera Cake. Everything was so light. Quality desserts as always. I noticed that they also have a location in Boerne.

I came here for a coffee and a couple pastries. The coffee was pretty good, and the pastries were tasty, but nothing overly impressive.

I came with a friend for brunch on Sunday and was happy that it was not crowded. We immediately ordered and found a spot to sit outside. I ended up getting a small tomato soup and a lavender honey latte. I loved that they make the syrups in house, it was really good. The staff was so friendly and gave us good recommendations. Its a great place to come and hang out with a friend!

So I was pretty shocked that this was the same business as the one in Boerne. Food was mediocre. Tomato basil soup tasted like canned tomatoes. Staff seemed uninterested in giving us basic/minimal attention and cashier laughed while reading the soup of the day info to us. Bizarre. The restaurant looked pretty dingy although it was Black Friday but maybe one of the 7 employees could have done a little clean up. Unimpressed and a little disappointed.

Had a cinnamon roll that must have been a week old. Couldn't cut it with a knife and fork. The icing crumbled into small bits when I tried to bite into it. The cashier must have said "awesome" at least 4 times when I checked out. Evidently millennials are not taught to speak in complete sentences. One word sentences. Awesome or cool. I don't expect to get any great novels out of that generation. At least not from an employee of Bakery For-Shame.

I absolutely love bakery lorraine! I've been several times to the different locations and it truly never fails, the people that work there are always the sweetest and are always willing to provide exceptional service. I've also gotten their toogoodtogo mystery bags and absolutely love their portions and i truly hope that never changes! It's also a great place to get work done or catch up with friends!

Ordered a Dutch Apple pie for Thanksgiving and it was very delicious that it was gone at the end of the night. I will be ordering more pies from them and try their other pastries

Of course all the pastries, treats, and coffees GREAT! I'm a hot chocolate lover and Thurs is one of my favorites. Theme grilled cheese is absolutely amazing, with goats cheese and some others melted together. The tomato soup is good too. It comes with a slice of bread that has melted cheddar on it to dip in the soup. I like to get this when I'm sick. Perfect cold weather dishes. The quiche is another one of my favorites. Personally I think the bakery Lorraine at the Pearl is just better overall, and cuter inside, but this one was the same great food and service. There is also more open seating at this one. Parking can be difficult when the Rim is busy.

Ordered the seasonal salad - it did not have the goat cheese on it. I went to the counter and all of the employees were just standing around. "Oh yeah, it is supposed to have goat cheese,we can put some in a bowl and bring it to you". Then as I'm am eating the salad I noticed not dressed and no pomegranate.i went back to counter and same employees just standing around. "Oh, are out of pomegranate". They gave me a small bowl with dressing. After the first screw up, they should have told me out of a main ingredient. I shouldn't have had to go back to the counter 3x. It was odd- it almost seemed like employees were trying to see what they could get away with. Macaron prices are ridiculous. $3 each and no discount for a dozen? This place should be ashamed

Easily one of my favorite breakfast places. This may sound silly, but I'm very picky about eggs and these are my favorite. Also can't go wrong with their macaroons. The service is awesome. Never have had to wait for a table. The ambience is very relaxed laid-back always somebody on their laptop, relaxing, and working.

I heard great things about this place so wanted to try it. The line was rather long so I had high hopes for the products. Unfortunately they were unable to serve any hot drinks the morning we went. We decided to get some pastries since we had waited in line for so long before being told they couldn't serve coffee or hot tea. The customer service was honestly not the best; they are the type of business that is popular therefore you should know what you want and not ask any questions. We settled on an almond croissant and cinnamon roll. Again, not the best. The pastry was sweet and very crunchy. I like my croissants soft; so was not a fan. Overall was not impressed with the food or service although the ambiance was nice.

Went at 8:30am for breakfast! It was great. Got the breakfast plate. Delicious! Service was good. Friendly and helpful! Ambiance lacked. It is sterile and too bright!!!!!! Bathrooms could use a good cleaning! No hand soap with a sign next to the sink that reads employees must wash their hands.

Great place to hang out and have great coffee and pastries you lie to your skinny friends about.

To say that I was disappointed with our last visit was an understatement. We had a medical emergency come up that we had to leave for. When the cook was asked to make the order to go, he looked at the cashier ugly and proceeded to throw his utensils and food around and slinging the orders that were ready onto the counter out to the cashier. Both cashiers were visibly embarrassed. We tried to reassure them it wasn't their fault and that we just had an emergency and had to leave. We waited 10 more minutes and though he worked on half our order he proceeded to work on other orders instead of ours. He would not answer the cashiers and they would have to go around to counter to check on things. We finally had to leave. We did not receive a refund nor our food. We were very careful to be nothing but accommodating and courteous to all of the staff. It's such a shame.

A friend and I stopped by Bakery Lorraine for afternoon coffee and treats this past weekend. At about 2:30PM, they were pretty picked over on their selection with the exception of macaroons - they had a ton of those. We ordered two cappuccinos, a chocolate caramel tart and a lime tart. We were given the tarts right away along with a number so they could bring the cappuccinos to our table when ready. The tarts were both impressive and elegant in their presentation! Once our cappuccinos arrived, we each added sweetener and tried them. While it was good, mine seemed to have less foam than a normal cappuccino, was a bit thinner in consistency and wasn't as hot as I would've expected. I did love that it was served in a large mug, but it did seem to cool incredibly fast. The tarts however were delicious! The chocolate caramel tart was very rich and smooth in texture. The lime tart tasted just like a key lime pie. I would go back for tarts for sure!

First time here and a bit disappointed since I had heard great things. First the young man handling pastries did not change his gloves the entire duration of our breakfast. Also the other young man at register was polite but lacking some enthusiasm. The pastries were all fantastic- why I give 3 stars. All were super fresh and they even warmed up my kiddo's cookie. The cuban was lacking the mustardy flavor making it a bit dry. However the potatoes were very flavorful. The tart was AMAZING! The restaurant was clean and cool. The water glasses could be polished a bit more to avoid the water stains but they were not dirty. Definitely wanna try again and see if this day was just a fluke.

Parking: Free parking, but can get very busy in this area. Service: everyone is so nice & friendly. Ambiance: plenty of seating area! Food: we loved the crossiants, tomato soup, iced tea etc. Everything we have had has been excellent. A bit $$, but high quality. Highly recommend & will be back!

Bakery Lorraine at The Rim in San Antonio, TX (there are many here) is a French version of our Starbucks here in the states. This starkly decorated, yet upscale breakfast / lunch place is making some beautiful bakery goods, nice breakfast sandwiches, and really good coffee. I had a terrific Latte and an avocado toast that was pricey, but well worth it. The acoustics are such, that it was the perfect place to meet a business associate of mine to discuss some "Texas" deals that were happening. Besides the good food and drink, Bakery Lorraine fits my comfort zone!

I can't believe I haven't reviewed this place previously! This is one of our go-to spots for breakfast/brunch and also lunch. The food is also spectacular and the staff is always super nice and helpful. Some of our favorites are the quiche-- best I've ever had (my husband agrees). They make exquisite lattes and cappuccinos-- good LORD and the size of the mug will make you squeal with delight. Let me give you a gift: Order the grilled cheese with tomato soup for lunch and you'll think you die and went to heaven. To die for!! Surprisingly, the one thing we've never had is any of the delightful desserts and pastries, I'll have to work on that. Can't recommend this place enough-- it is superb!

Their chicken salad sandwich was amazing. They forgot my chips the first time I ordered. And the second time around the made up the difference by adding a dessert. And it was amazing. I want expecting that, I was just asking for an extra chip... so that was a very nice surprise. I'll definitely be back again.

Always amazing food, have had brunch and lunch here! Service is easy and they are always cleaning up spots quickly

Very clean and friendly staff. We ordered a cinnamon roll and asked for it to be warmed in hopes that it would be more like a cinnamon roll should be on the ooey gooey side. Unfortunately we were disappointed that it was crispy and very flakey. The breakfast sandwich was hot and tasty along with quiche Lorraine. The potatoes were tasty but some were still on the uncooked side.

Always a treat! We've been here many times for breakfast and have always enjoyed the food. It's fresh and delicious. Avocado toast with salmon is tasty and full of flavor. The quiche Lorraine is the best I've ever ever had. We will continue to come back for more.

The inside is bright and clean. The prices are slightly high, but the food is quality. I ordered and loved the breakfast plate. The eggs and bacon were good. The bread was so fluffy and the jam was some of the best I've ever had. My friend ordered and enjoyed the Cuban sandwich. There are a decent amount of tables and different sized tables throughout the restaurant and the parking was pretty good.

Very VERY good. Very generous portions too. We were stuffed. Order at the counter. Very fast service.

Fresh pastries, amazing coffee. Good service & fun ambiance to hang or study. Would come back again

This place had good food. I liked my turkey pesto sandwich and the mixed green salad was fresh and had a lemony vinaigrette. The only downside to this place is that people like to sit at tables and just work at 4 people tables. I had to sit with my boyfriend at a bar facing the wall because we couldn't even find a 2 person table.

unfortunately, we did not get to experience the lovely environment due to not feeling so great, but still wanted to try the food here. I got the lox croissant that was absolutely to die for. chips complemented the croissant very well! Will definitely be returning here for the same sandwich, unfortunately, having to wait till after pregnancy due to the salmon being raw :((

I went for a week day lunch so there was plenty of parking and no line. The service was pleasant and efficient. I had tomato soup and a macaroon. They were both very good

Great food, Exceptional Staff & Very Clean Great place to chill and spend time with friends

Wow oh wow! Recommended by my friend who used to live in san antonio. This bakery is so chic and modern. I love the setting? Very European. The food was delicious, so far everything we have tried is great. The almond croissant was super goood, The raspberry cheese danish was heavenly, the BLT sandwich is sooo gooooood especially the butter that they put on the bread!!!! The salmon avocado toast is okay, I'm not a big fan of avocado toast but the portion is good. Pricing is okay, kinda on higher side but portion is big, i would just get one bakery item and one entree to share. Overall A+ would come again

Oh long delay on this post. Now I will share that I appreciate good sweets, however I prefer sweets that are NOT too sweet. Originally placed orders on line prior to Thanksgiving. The day of the orders Lorraine Bakery called us to remind us of their pick up times. Casual atmosphere, great bakery! Now on to the pies. We ordered Whiskey Pecan Pie & a Cranapple Pie. Both pies were beautifully presented. Both pies absolutely amazing! What I did appreciate is the natural perfected tartness along with sweet of the crabapple pie. Would definitely buy both pies again.

You have to try this coffee shop/bakery! So delicious. It was around 2:30 when I got in-line, and it was STILL insanely long. A lot of their pastries were already sold out. They do carry merit coffee, which is always a yessssss. The baristas were okayyy. Nothing too special. Coffee: 9/10 Ambiance: 10/10 -- it wasn't as crowded. We easily found a table to sit at.

I just LOVE their macarons!!! Crispy delicate shell followed by a gooey chew and finishes with delightful filling in the center! My husband always gets me some for my birthday and I believe I've tried all the varieties by now! Lavender ones are my favorite though!

Came here for brunch on a Sunday and the place is cute. It's a grab and go spot with many options for breakfast, brunch, lunch, dinner and desserts. I ordered the Grilled Cheese sandwich. It comes with kettle chips on the side but you can add other sides as well for an extra charge. The sandwich was just okay. I did not like the mixture of cheeses. The sandwich consisted of fontina, gruyère, and goat cheese. Was not a fan of those flavors. The kettle chips were good and I also ordered an almond milk iced latte with lavender syrup. It was really good! For dessert, we shared the strawberry pop pastry and it was delicious. I would say their desserts are better than their food selection. Customer service was excellent as the staff were attentive and friendly. I would come again if I was in the area.

Went there at 5:45. Waited a few minutes for a group in front of me to order when I got to the cash register. The girl said she could not make my grilled sandwich because the kitchen is already closed at 5:50 when I don't know it says 6 o'clock is when they close. I think that is very bad customer service. If you're open till six you can take orders at six if you close at 5:50 put on your Dan ad that you close at 5:50 is ridiculous. I waited five minutes to place an order and then they couldn't make it because the girl says sorry the kitchen is already Closed.

Stopped in on the way to Fredericksburg. Nice French-style bakery with croissants and macarons. Tried the avocado toast - very good and quite large. Poached egg was nice addition. Wife ordered American breakfast of scrambled eggs, bacon, and potatoes which was great. Service was really friendly, though took a little longer than expected. Good coffee too, but arrived cooler than I prefer.

This is a place I've visited in Austin and San Antonio and I'm beyond happy with the consistency. My favorite things to get are: Matcha and pop tart &/or tomato soup and grilled cheese! It's also amazing spot to get some work done.

Had the chicken salad sandwich it was very good. They serve breakfast and lunch all day and have a lot of baked goods.

Bakery Lorraine at The Rim is a place where we used to go quite often and after a while of not going, today we decided to go and noticed that they had changed the menu. When we asked the cashier for two of our favorite dishes (that were mainly the reason of us visiting) he answered that they did not have them in the menu anymore. Suddenly the manager with whom we hadn't had any previous communication, she appeared from behind the counter and with an aggressive attitude she told us that "good things do not last forever" to which we replied that they should. She told us "good things are not forever and you would appreciate them when they're back that's how it works" but her attitude was very disrespectful. After her unpleasant comment, we decided to leave the place and I told her that her comment had kicked us out. It is worth mentioning that I never raised my voice and was always respectful. Then as I was taking a photo for this review, she told me that I was not welcome and that I should leave the place and that if I didn't, her staff would intervene. In other words, she threatened me. I HAD NEVER BEEN KICKED OUT OF ANY RESTAURANT and this wasn't absolutely uncalled for. What a shame that owners invest in a restaurant and the bad employees with their bad manners and service, are the reason that they make you NEVER want to go back. I hope that the owners read this message so they can take pay attention to the people that they hire.

It was around 1:30pm by the time we stopped by after a 2 mile walk around the path by the river. We were pretty thirsty & hungry so we quickly put in our order. I think it took about 20 minutes before we received our food. While waiting, I got a few glasses of water out of chilled aluminum dispenser with a spigot. After a couple of tries opening the spigot to release the water & nothing coming out, I realized I had to tilt whatever was left in the container as it needed to be refilled. I was able to get 4 glassfuls. Also, I used the restroom & noticed the back bathroom was on it's last sheets of toilet paper so I notified the staff member who was finally replenishing the self-serve water dispenser. Earlier, I had been waiting in the restroom line as both were occupied. A mother and her young daughter & baby were waiting ahead of me. I stepped away as the wait was too long so I proceeded to get water. She told me shortly thereafter that I could use the bathroom since it didn't have a changing table. She told me she'd just use the bench by the tables to change her baby's diaper. I felt bad for her. We ordered Croque Madames with toasted ham and cheese, a poached egg, and Mornay Sauce on sliced sourdough bread. The Mornay Sauce was slathered on generously so everything soaked into the bread along with the runny egg. Very satisfying with a few packets of Cholula Sauce to add some spice & zing & to balance out the richness in the cream sauce. The dish comes with quartered, baby potatoes. Both of our orders had dry, hard, chewy, lukewarm potatoes that must have been sitting out either on the counter or in a warm oven. No amount of ketchup even helped it out so we just pushed ours to the side. That was disappointing. I also ordered a couple of Kouign Amann to go which I've had before. It has a crunchy, buttery, caramelized exterior like a crunchy croissant. It's formed like a tall muffin but has layers of flaky pastry filled with a generous amount of fluffy lemon curd. Gotta cut this bad boy in portions & exercise restraint as it's very rich but with texture in the slightly sweet, caramelized, crunchy exterior & creamy slightly lemony filling. The Cheese Danishes topped with raspberries used to be my favorite for many years til I tried these & now they're my favs as you can be sure you'll get a lot of filling. In summary, I think pastries are the ones that shine for this restaurant. They've got the talent there & what made them a success. We've followed the owners since we used to buy their pastries at The Quarry Farmer's Market on Saturday mornings, back in the day. We were happy to see Bay Area transplants & discovering their Pastry Chef pedigrees from Bouchon Bakery up in Napa. The staff just needs to be more diligent in cleaning the tables more thoroughly, checking the bathrooms for supplies needed/emptying the trash cans & making sure certain items like the potato side dishes aren't dry & hard to chew. Too bad some things were overlooked today esp. on a weekday.

Just went to this location after a massage. The customer service was AWFUL. I was the only person in line.. oh my. The waitress acted as if I was bothering her. I will not return here nor can I recommend spending 22.00 on pastries for such lack luster service. She was further annoyed that I didn't leave her a tip but why would I? Everyone working looks unhappy-- Not a vibe at all

0 rating. I used to like then but this incident worried me. And the lady who made it told me it looks like my lipstick. I asked her why should i have it replaced if i think its gross. No apologies . Just shrugged and said it looks like your lipstick though. I never felt so insulted. How many other violations are there?

Heard a lot of great things about this place, but have to solidly say I can't recommend it after this visit. Breakfast sandwich was subpar and you're better going to McDonald's for a McGriddle. The sandwich had a hamburger bun and lacked flavor and was full of grease. The cinnamon roll tasted old and was supposed to be a warmed up version, but the frosting part definitely lacked. Not good, and the service was extremely rushed by the cashier, she was super rude and kept rushing us without a line or anyone behind us and didn't grab our food for like 5 minutes when it was sitting behind her and she just started eating macarons. Wild, but maybe the boerne location is better.

My son and I love eating here. It's always bright and clean. The food has always been great and the desserts always yummy. Service has also been good.

A bit expensive but the quality is there. I like going here on special occasions. The workers here are very friendly also!

I really like this place and I was so excited to get a sandwich for lunch but I was pretty disappointed this time. I was hoping for better for a $15 sandwich. It's good but just overpriced. The BL BLT was super bitter and I'm not sure why. I think it was something on the bread. I'm a pretty adventurous eater and I couldn't finish it bc of the bitter taste. The meat was also very dry and crunchy which wasn't my fav. The pastries and coffee however are really good and more worth the money