Bakewell

I stopped by Bakewell in Richmond Hill and was blown away by how good the food was! I ordered the chicken chow mein, roast lamb fried rice, a selection of pastries, and a peanut punch — everything was fresh, flavorful, and full of that authentic Guyanese taste. The chicken chow mein had the perfect balance of seasoning and veggies, and the roast lamb fried rice was absolutely delicious — tender lamb with great spice. The pastries were light, flaky, and just the right amount of sweet, and the peanut punch was rich and creamy, just how it should be! The staff were friendly and the service was quick. Definitely one of the best spots in Queens for real Guyanese comfort food. I’ll be back soon! 🇬🇾✨ ps: Ask for Fazee, her customer service is amazing 🤩

Love Bakewell! It’s my go-to spot for bread, tennis rolls, and especially their chicken fried rice, absolutely love it! My husband usually gets the cassava pone, but lately, it’s been pretty disappointing—almost inedible. Hoping they bring back the quality we’re used to!

From the moment I walked into this bakery, I was greeted with a smile and genuine warmth. The customer service is truly exceptional—everyone is friendly, attentive, and makes you feel right at home. You can tell they really care about their customers and take pride in what they do. I ordered last minute for my mom’s wake night and they made it happen WITH HASSLE FREE DELIVERY that arrived earlier than “on time” haha. Many thanks to Fazie, such a kind person! This bakery has become one of my favorite places to visit—not just for the pastries and food but for the welcoming atmosphere and outstanding service. Highly recommend it to anyone looking for a bakery with incredible food and even better people!

This was my first time ordering food from bakewell and I will say it was amazing. It was the best homemade fried chicken I've ever tasted. I ordered the chow mein and fried chicken. The legs were big and chicken was made perfect and fresh..keep it up I will be back

I was disappointed with my recent order from this restaurant. I ordered the fish cakes, but they were made with sardines and the presentation was very poor—each piece was a different shape and size. For the price, I expect better quality and consistency. What’s even more frustrating is that the individual fish cakes sold at the counter are completely different than the ones you receive when ordering them in a tray. Unfortunately, based on this experience, I wouldn’t recommend this place.

Summary: The food is delicious, but the wait can be extreme. I ordered dhal puris and rotis via Uber Eats for Saturday pickup and ended up waiting over an hour, even though I was told “a few minutes.” Orders through the app don’t seem to be prioritized, and the lack of a clear line makes things confusing and frustrating for everyone. Staff seemed stressed, and service wasn’t warm. The food is worth trying, but I’d avoid weekends—or at least call ahead for a time estimate. Personally, I won’t be back because of how chaotic the pickup experience was. Full Review: The food here is delicious, but whether it’s worth the wait depends on the circumstances. I ordered multiple dhal puris and rotis via Uber Eats for pickup on a Saturday. Since Saturdays are busy and these items take time to prepare, I expected some delay. However, waiting over an hour was excessive—especially because staff only told me “a few minutes” instead of being upfront. Had I not already paid through the app, I likely would have walked out. It also seemed like they didn’t realize my order had come in until I arrived. I placed it about 30 minutes earlier and only left my house after the app estimated it would be ready. From what I observed, phone orders and walk-ins are currently prioritized over app orders. The service itself is what you might expect from a Caribbean establishment: not particularly warm, and you often need to make yourself known. If you don’t speak up, customers who arrive after you may get served first. The woman who assisted me had a bit of an attitude - maybe due to the stress. To me, that was problematic because I have the right to be a little annoyed but I wasn’t even showing it—I was just waiting. The ordering setup also adds to the confusion. There isn’t a clear line, so customers crowd around the counter, competing for attention. Some will stay at the cashier while waiting for their food, so those who are behind them have to work harder. Some people got upset and left, while others’ orders seemed to be paused midway as staff shifted focus to someone else. One customer even had a complete meltdown due to the disorganization. In my opinion, they should consider pausing Uber Eats orders for now (or at least on the weekends) and bringing on more staff during weekends to handle the volume. That said, the food really is very good. I’d recommend trying it—but if you what dhal puri and roti on a weekend call and get an estimate for time. Personally, I'm not going back just for my experience while waiting.

Always a happy trip to Bakewell ,they are always stocked with a wide variety of food ,very tasty pastry options, only fried rice i’ve had in Queens NY that comes close to a good old Guyanese Chinese food. Staff is always friendly and welcoming.

Bad service. Very disorganize. Very. Stood in line 12 minutes. One of the girl started my order on some pastries. Left and never came back . 15 minutes I’m standing by the pastry section to finish. Finally I rejoined the line again and she came back to help me again. I said no please give me someone else . Terrible customer service. Not very helpful. Because they’re sio disorganized, with confusion they short your product too . Intentionally. Please go to Sybil’s and see the crowd , but you pull a number and called by your number and one person tend to you. Again please organize your store and employees.

Food is delicious, it is very busy there so be prepared for a little wait. It's a take out restaurant so no ambiance needs be taken into consideration.

Honestly, Bakewell has the worst white pudding that I've had in my life, and I have lived more than a few decades. There should be a petition to remove it from the menu. It's just disrespectful to the culture to continue to sell bland mediocre pudding. I bought some for friends and family and they felt the same way!! The white pudding wasn't flavorful and packed with the seasonings or care that I'm accustomed to. I don't even think they put coconut milk in the rice. Furthermore it was not fresh, I think they freeze it. On another note, the pholourie was decent and the chicken foot was top tier. Since the name is Bakewell they should continue to bake sweets and snacks and leave the pudding for professionals. Overall, I would recommend Bakewell for Guyanese snacks and baked goods but I wouldn't attempt to order an appetizer or meal again.

Found a fucking staple inside my Chicken Patty this morning. They skunt won't do nothing about it so no point in going back. Will make some bullshit excuse but won't change. Just stick to dhal puri.

This place is a hit or miss. I ordered here a couple of times on and off fried rice with jerk chicken sometimes the irk is too spicy and overtakes the flavor of the rice and sometimes the rice is too oily and vice versa. This is 3x now I purchase food from them & it wasn't freshly cooked! I recommend you order your phone after 3 pm. Their food has never been consistently good. This is 3rd time this has happened to me! We pay for a service, stop selling the day before food to your customers!!! I would never again.

The food was fresh and absolutely delicious! Very friendly and fast service. 100% recommend this place. My mouth is watering just thinking about their chicken and fried rice.

Honestly, I was kind of hesitant to try this place but I have no regrets. I got the chicken and fried rice & chow mein with jerk chicken. The food was so flavorful & fresh. Everything had perfect amount of flavor & i recommend this place 100%. Will definitely be coming back here.

This is what a portion of White pudding looks like. Even called back to ensure this is what they sent on my delivery order and the lady said this is what their portion looks like. Not to mention it was cold. What a rip off!

The food here is very good. They offer plentiful portions and the baked goods are very fresh. The staff are respectful, nice always and greet you by name A must try when in the Richmomd Hill area of Queens.

Always wanted to try this place , so I stop by yesterday, got some Butter Flops, Cheese Roles , Chinese cake . Well , where do I start , cheese Roles is like eating raw dough, Chinese cake was made with the same dough, some of the worst pastries I ever had , the butter flops were on point. I wish I didn't buy so many , what a waste of my time and money.

We were a crowd of six people on our way back from the Casino driving along liberty ave decided to try the food from the restaurant It was total disappointment We ordered 14 Dahlpuri 4 bags of poulorie 2 bags of cheese roll And 6 fish cakes The puri had no Dahl was stiff and cold The poulorie had no flavor not even enough salt, the cheese roll was stale And the fish cake was soft and smelled bad I am not one to complain but what a disappointment If you dare to take a chance Eat and judge for yourself

I am in the Hospitality Industry for close to 40 years in the US with the knowledge and taste of what back home Guyanese /Caribbean pastries and Chinese-style food should be. No Guyanese /Caribbean restaurant in Queens New York comes close to what Bakewell on Liberty Ave has to offer. Never went in the restaurant to order, but today was my second taste of Bakewell food (I originally thought the name was Big Well because most villages in Guyana had a Big Well for potable water). For taste and authenticity of Guyana and the Caribbean food Bakewell knock it out of the ball park! Pricing, portion, taste and presentation are A class. This restaurant is certainly giving the competition a run for the money. Now, my number one, and family, back-home-Chinese food and Guyanese-Caribbean restaurant is Bakewell. The barbeque and jerk chicken fried rice are the best I had. Food critic, or not, I rarely write reviews because most times one cannot differentiate whether it's an honest statement, or just promotional. Nothing for me to gain here, but to give credit when a business, or person, excel in service. Keep the taste of back-home alive Bakewell! Brown D Long Island , NY

Best damn fried rice in town! My go to is the shrimp fried rice. Awesome customer service too.

Walked into this place like I usually do most Saturday mornings, about 5min into being there the younger female employee started screaming and berating what looked like a almost 90 year old employee. It was so disturbing and disgusting I immediately walked out and had to think about what just happened. I'll never support this business ever again. Please love our elderly folks.

The food here is amazing and the customer service is great as well! I had needed food for my wedding events and Vanie was well accommodating to all the trays of food we needed for multiple days. On the last day of my events we needed more food and quickly called and got multiple trays of food delivered easily with no hassle. The fried rice is to die for as well as the chow mein! The goat curry and chicken curry is also amazing here and well seasoned and spiced well! The pholourie is probably the best I've tried as everything is so fresh and well made! I haven't had any bad dish here! This has quickly become my go to spot for food for parties and just regular nights when we don't feel to cook!

Customer service has gotten better but there is still room for improvement. Their food is good but they don't always have some items(pastries, fried chicken) ready/available which makes it very annoying. I had to go elsewhere twice in the last month to buy food because they didn't have fried chicken which I needed because while their fried rice/chowmein portions are generous the chicken that comes with it is very little. They also need to have a better system in place to pay as sometimes the wait can be very long.

Sounds silly, but with all these little food stores here, ::cue angels singing hallelujah:: this shop accepts debit and credit cards!! This is a halal bakery/ guyanese chinese eatery. Freshly baked goods. We received some free food samples! Place is small and clean! Woman behind resgister is super nice and friendly.

Love the food, super nice service and fresh food. Made to order as you like. Plenty to choose from. Can't wait to go back for more.

I don't have internet but I waited all day for yelp just for this. so I order jerk chicken fried rice which I do so often I know the time spam is between 13 to 19 min to make and a 3 min walk from my home to bakewell soon as I got there it was ready OK. Went in the car to eat before work.food was so cold I am so unhappy about this service there was no steam or water condensation inside the lid the cucumber was dry and wrinkle ,you don't have to be smart to see what happen they sold me somebody old left over never picked up food. I called she left the phone of the hook called the 2nd time she hung up on me. The 3rd time she ask me why I have an attitude? Dont mess with ppl food These ppl will make me and other not to come back there,selling me old food thank you hope this get out.

I walked in and placed my order to a man working there. I waited 40 minutes for my food and when I asked for my food they havent placed my order. If you cant do your job properly don't work.

This is a great restaurant I always order from Uber eats and if they are sold out of anything they will call you to substitute your item with something else. Very friendly great fresh food.

This is not the place to dine in. Get ur food and keep it moving. If you're into Indo Caribbean cooking this place have plenty of choices. My personal favorite from here is the chicken fried rice followed by the chicken curry and then lamb curry. The lamb curry is ridiculously spicy so be aware (this is coming from someone who has a moderate to high tolerance of pepper). Anyways, the tennis rolls fresh out the oven is another favorite of mine from here. This place is the next best to Sybil's with better fried rice, and tennis rolls

Great pastries and pretty good service. The fried rice was better than most other spots I've tried in the area. Definitely coming back.

I came Here personally on 2 separate occasions. The 1st time I came here was probably 20 minutes before they were closing I placed an order for jerk chicken and fried rice. And I knew that the jerk chicken was good because my parents usually order it every Friday after jummah. And I had ordered some pastries. The lady that took my order was so nice to me and she also added a few more Pastries to my bag which was a very nice gesture. When I went home that night to eat the jerk chicken and Fried rice I was shocked. It was probably the best Tasting jerk chicken out there. I was shocked because bakewell didn't have a good reputation Before. But I guess they might've changed ownership or they have a new cook because their food is so good now. Now But I guess they might've changed ownership or they have a new cook because their food is so good now. Now On Friday nights when I'm on my way to my boyfriend's house I call them to place my order for jerk chicken and Vegetable fried rice and it's usually there on time except for this past week I had to wait about 20 minutes for my food even though I called 45 minutes prior to me getting there. But it was definitely worth it.

The first time I visited Bakewell Bakery I was impressed by the positive attitude of the staff. After deciding to go back not only was I disappointed with the food but the customer service was terrible. The cashiers couldn't give straight answers about the menu and were clueless! The chicken rice was bland and the General Tsao chicken was tough. The associates only got their act together after I requested a manager. If I was just ordering for myself I would have left but I didn't want to be embarrassed after I assured my guest that the spot was legit. While there were many others that seemed to patron the restaurant, this is one person that will not be returning. I normally don't leave reviews but during times like this it's especially important to be mindful of how you treat customers who support your business.

This place is a hit or miss. I ordered here a couple times on and off fried rice with jerk chicken sometimes the jerk is too spicy and overtakes the flavor of the rice and sometimes the rice is too oily vice versa. I feel sometimes they change cooks and the food doesn't have same taste every time I order. But the line is always long for the pastries and bread which are both amazing . I will definitely continue going but once in a blue . FYI parking is horrible in this area best bet is to order in advance and save yourself from going around in circles

I've tried this bakery multiple times and it's never been consistently good. One time I received spoiled cassava balls. They skimp on the tamarind sauce no matter how much you buy! Today, I received an expired fudge and cold cassava balls. This is the last time I ever buy from them. Never giving them another chance!

This review is for the pastries only . They seem to be one of the very few restaurants that sells fresh pastries . I love there pintart , egg ball , cheese roll etc.. I'll will definitely be back for more pastries and looking forwards to trying there fried rice and low meins .

My family decided to try this place out- we got the chicken lo mein, it's bland first off and to top it off I find a hair in it... how disgusting !!! I will not be ordering food from this restaurant again. What happened to wearing hair nets?!???

This restaurant has great food but it's sad that in the middle of a pandemic they refuse to fallow all safety standards. Establishments such as these that doesn't value the community is why this virus is spreading. As a business you are responsible for keeping your staff and patrons safe. To allow void timers to enter the store with out proper protective gave (mask) is simply inexcusable. A business can choose to refuse service to anyone. And choosing to let people come in and shop at your location is extremely deplorable. I truly hope that my family dose not get sick because we choose to spend our money at your establishment. I am really disgusted at how far you will go to make a profit.

I called to placed an order for 5 oil roti. I was told that they are working on another order and they won't be able to take my order. Mind you I only asked for 5 roti usually when I called they would take my order and I picked up in 10 minutes. However today they refused my order. I bought cake and I found egg shells

I wanted to give them a 1 star, because the customer service is horrible, but their products are very good. The problem with this place, is that it not worth the hassle. Long lines and inept staff ( in front of the shop, the cooks and bakers do an amazing job) are the reason I stay away unless I'm fully committed to be aggravated. It's really a shame that an establishment that can make such good food, can't figure out their customer service. I have visited this store 5 times, and 4 I had a bad experience.

The food is okay but I think that if you need to order food for dinner you have to order at lunch time and you have to call back and forth a for sure you are not getting a proper or reliable answer to know if you will get your food in time,all you will get is sweet lies,she will say your food is on the way after half an hour then after one hour ten minutes she's going to say the delivery guy just about to leave with your order. So within that time we had start to make food and had to let her know that she lied and we don't need the order.

You guys really need to be PROFESSIONAL! I called 5 hours in advance to place an order to have it picked up at 4pm upon me arriving there exactly 20 mins before 4pm I find out that my order was given to someone else, no phone call or apology was given. If you're going to take my order down along with a phone number at least have the courtesy to notify your customers and try to accommodate. And to top it off how do block someone who's trying to reach out to you to see what the issue was about. Poor customer service and communication. All it takes is honesty towards your customers.

Great tennis rolls and food this place is giving sybils competition. Usually crowded but they do a good job and getting your order out. If you have a huge order I suggest you all ahead do they will have it ready for you by the time you get there.

No no no no. This place is just a no. This has been my 7th time coming here and placing orders days in advance and still having to wait so they can make it. Mind you, I mean like an hour wait. Their food isn't even that good either. Just no, I don't know why I keep giving them chances but never again.

I love this restaurant! The food is always great and always nice to be served by Stefan who's so nice and friendly to me. Compared to other similar restaurants, I've never met a better worker than him.

A nice little shop on Liberty Ave. The food always smells so fresh and delicious. The bread is freshly baked and melts in your mouth. Never tasted a tennis roll that tasted any better. The owner runs the place very well. Though it is always busy, it doesn't stop the excellent customer service. Whatever you need call and they will cater your way. Not sure why people are writing negative reviews, this is such a warm and welcoming place. Also check out "Roti on the Run" on Fulton street, same owner so you cant accept anything less. Great food, customer service and music. As soon as you get off the subway on Norwood you can smell the deliciously fresh baked bread. Can not go wrong either way.

Bakewell does not care about their customers all they care about is money. I went today to pick up food that I ordered 1 hour ago but I have to wait on line to get my food another 20 mind. They are very mis managed and disorganized. We ordered food on super bowl Sunday at 6:20 they delivered the food at 8:45

Bakewell Restaurant catered for our son's wedding this last Saturday, September 24th. The food was great and thoroughly enjoyed by all our guests. Chief and Sherry were both great to deal with in making the arrangements and ensured that we received exactly what we ordered. Thanks for helping to make the wedding a wonderful event. Jan K

First and foremost, my taste may not be your taste. However. They make a really good dhal puri and chicken curry. The dhal puri is not stiff and dry like most places. It's always fresh and soft. The fish and plantain chips is really good. It comes with a special made sauce. Really good combination. Also their beef chowmein is good aswell. Last but not least. Their pastries are delicious. I love their pinetart,cheese roll,chicken/beef patties.

The may be new, but this place is great, the food is excellent ,full of flavor i love the jerk chicken & BBQ chicken fried rice, as for their pastries the best I've tasted and I've tried from a few places, friendly staff and yes the store is busy at time but well worth the wait . Their prices are very good for what your getting

Ordered a chicken curry and chicken fried rice. Both don't have taste. They prepared on the spot the curry (10 mins) don't have the taste and feeling a good curry should be. The fried rice the chicken taste disgusting (blood on the bone). Should change name from bakewell to Garbage well.

the wait is too long i order and had to wait over an hour for my food they dont know even seem to care they make up excuses saying its cooking its confusing

We ordered at 7 on a Friday, 2 blocks away. 8 pm comes around, and calls. They say the guy left. 8:40pm comes around, and I call asking if everything is okay. They say they will call the guy and find out. Never called me back. 9 pm comes, and I had to call and they become very rude and tell me what can they do. Horrible service.

This place is sucks.Please don't order there. I ordered at 1828 and at 2028 My order didn't arrived. I just called to cancel it. I would give them negative stars. The food is not good at all. Don't waste your time. There are better places

Great food! I would only recommend to get your food to go. Everything they sell is good, if i were you, I'd call them and make an order then pick it up because they do take a little long to give you your food. Also it's hard to make order when there's a lot of people there at a time.

The bread and pastry is okay but the food is no good at all. Had the chicken chow main and it was horrible, noodles were pasty and had no seasoning.

Great food fresh and flavorful, refreshing West Indian taste in the land fill with so many other choices their food stands out.