Abbey
Google
Let’s set the scene: I ordered a Caesar salad via Postmates. You’d think, “Hey, this should be simple — lettuce, croutons, chicken, dressing, some Parmesan, maybe a spritz of lemon if we're feeling fancy.”
What I got was... romaine, chicken, and croutons tossed in the dry hopes of better days. No Parmesan. No lemon. And absolutely zero Caesar dressing — which, fun fact, is the only thing that makes a Caesar salad a Caesar salad and not just a sad pre-chicken-chicken-salad.
Naturally, I turned to the Postmates app, which advised me to call the store. I did, full of hope, like a kid believing in Santa Claus. A very unbothered young woman answered, and I explained the situation. Her solution? “You can come in and get it.”
Ma’am… if I wanted to come in, I wouldn’t have Postmated a $14 salad that’s just dry leaves and poultry.
I said I couldn't come in — hence the delivery — and she hit me with a flat “How do you want to resolve this?” in the same tone you use when your roommate asks where all the toilet paper went. Eventually she muttered a half-hearted “sorry,” and that was it. No dressing. No refund. No offer to make it right. Not even a coupon for a future disappointment.
Also, they spelled my name wrong — which is honestly just the cherry tomato on top of this dressing-less disaster.
In conclusion: if you enjoy mystery salads, passive-aggressive customer service, and paying extra for vibes, this is the spot for you. Otherwise, run. Run far. Caesar didn’t get stabbed 23 times for this.