Paul K.
Google
Great food and a fun lively atmosphere here but an absolute travesty for not allowing you to take away your leftovers.
We came here to celebrate our daughter's graduation with her picking Bancone for it's excellent food and being well recommended online. Everything was great with our meal as we tried the "silk handkerchief" pasta dishes, Cacio e Pepe, and a couple of other dishes along with a couple of drinks and appetizers (focaccia and the fried artichoke). Our waitress (Bernisha) was super cool and helpful as was an additional staff member who brought our food to the table and grated cheese for our dishes.
The big rub comes from their absolutely ridiculous restaurant policy of not allowing you to take away your leftovers. My wife has a small appetite and we ALWAYS have to take her leftovers to go. Sometimes I eat them the next day and sometimes she does. I mean why waste some great food? When we asked for a few take away containers for my wife's, daughter's and daughter's boyfriend's leftovers we were told they don't allow that.
W. T. F. ????
I thought they were joking at first. Then the man who brought our food out and grated our cheese earlier came over to our table and explained that the restaurant policy is not to allow guests to take their leftovers home. When asked why, he proceeded to give an explanation that if customers took their leftovers home, the restaurant would lose the quality control and presentation of the food. For example, we could get sick by not reheating the leftovers properly or we could leave them out of their restaurant-controlled environment (e.g. in a hot car) and the food could go bad. He actually said they could be sued for someone getting sick due to this example.
I informed him that I have eaten out a lot in my 60 plus years and in many different countries in all types of restaurants and have NEVER EVER heard of a restaurant not allowing their customers to take home their leftovers from meals THAT WE PAID FOR! I asked him what other restaurants around there do this. He actually said "a lot of them do". Wrong answer. No one else does. The only time I can remember a place not allowing take away food was all you can eat buffets for obvious reasons.
A quick online query of this ludicrous policy states the following: "In London, refusing takeaway containers for restaurant leftovers is uncommon, particularly in casual, mid-range, or chain spots where doggy bags are widely offered and accepted as standard practice. High-end fine dining spots (e.g., Michelin-starred) are more likely to decline, citing food safety rules or presentation standards, though even there it's fading due to anti-waste campaigns".
Bancone in Borough Yards is not a Michelin-starred restaurant. It is a popular casual pasta bar known for fresh pasta sheets and Italian dishes.....but without any Michelin recognition.
I would go here again for the food but make sure I don't get full too easily or watch my purchased leftovers go to waste. Oh, another tip for Bancone: Tell your staff not to argue with paying customers.