MaryAnn Weitzel
Google
I’m giving one star because “zero stars” was not an option. Be VERY CAUTIOUS if you choose to buy (or even try on) shoes here. The female owner of the store was very rude. I asked if she had a particular pair of Danskos in wide. She looked at me like I had 2 heads. When I told her I know they come wide because I have a pair, she just looked at me and shrugged. While trying on a pair in reg width, I said they felt a little snug. She told me that Danskos run wide. I guess I was wrong about them feeling tight because she said they run wide. The entire time she was with me, she acted like I was wasting her time. Against my better judgement, I bought the shoes. When I got home, I tried them on again with thinner socks and decided to return them. When I went back to the store, the owner told me they don’t take shoes back. She then pointed to the very small note taped to the back of the register, hidden behind a display. I actually had to move the display to read the note. I repeated to her that I never wore the shoes, I just tried one of them on at home with a thinner sock. Her response was, “and you walked around the store in them.” So…I guess you’re not supposed to even try shoes??? She finally agreed to refund my money, minus a 10% restocking fee! Before leaving, I suggested she start telling customers that they have a “no refund” policy on shoes, or at the very least they should make their note bigger and not hide it behind a display! If this is how they treat everyone, it is beyond me how they stay in business.