Lena L.
Yelp
This used to be a place I visit often whenever I'm in town but now I advise that you look elsewhere. The food is consistently dry and old. Ingredients collecting dust on shelves. The place dark and unkempt.
When ordering from the counter, the server would continuously pick up the food then drop some back into the tray so not only are you waiting for them to finish doing that, you barely get a handful of whatever you just ordered. They would also mainly scoop up the sauce instead of the meat/veggies so you're not getting anything of substance. The rice is sometimes undercooked which is unacceptable. How on earth do you mess up rice? The jerky can be very tough and dry sometimes. There used to be a time when the quality was at least alright but now every visit is more or less the same story.
The more important issue here is the staff. They are always, and I mean always, engrossed in conversations among themselves and will make you wait until they are done to serve you. Even when it's not busy, customers are still stranded out front waiting in awkward silence. Since anyone can clearly see what's going on in the back, it would be understandable if they were busy preparing stuff, but nope, the customers are just waiting for the laughing and giggling to end. If someone calls out to the back, there'd be no response.
When servers finally do come out front, they'd get annoyed and snap at customers over mundane things. Any food to-go is just left on the counter without saying a word before they head back to their conversations again. When placing an order, they won't say or do anything to confirm either. I wasn't sure if they heard me so I repeated my order just in case and I got a catty response of "So you're gonna order that twice or what?" On a separate occasion, I ordered some items already and since there wasn't anyone else around, I added one more item and she was completely annoyed by that, "If you want more stuff, you better order all of it now." I merely asked for an extra order of rice and she acted as if I was inconveniencing her to cook a whole entrée.
I understand that this is a small local business. I wasn't expecting gourmet food, top notch service, or bright smiles, but I didn't come to this place with a negative mindset either. I've visited other local Asian markets before, including specifically Thai markets, and I've never experienced such a thing. Thank god there are other Southeast Asian markets around that serve the same exact stuff with better quality and friendlier people. I've stuck around this long just because it was the first Thai market I've ever visited in LV but I guess it's time to stop being sentimental.
Tl;dr: Food meh, terrible service. Go somewhere else.
