Chef L.
Yelp
I typically don't run into a place with such poor service. But I did. I came in and sat down to eat, asked for a rest room and at a sit down place in which they told me there is no rest room working right now. So I asked theme where they go, and they said they have a rest room upstairs in another building or something. I made it clear I needed to go, and the waitress did not care. So I ran two blocks each way and could not find a rest room, came back, told the waitress and she was still unwilling to accommodate.
The soup was delicious. Amazing. But then our entrees, duck and a fish dish, were terrible. My GF asked to please take the entree after trying one bite and tasting it and feeling like it was undercooked and she would get sick from it. Not only was the waitress not empathizing for her, but she kept trying to push the dish back to her. I have never seen anything like it. So finally my GF said to her "can you please just take this back, it doesn't taste right." She went to the back, we heard yelling, and then the waitress came to my GF asked her "what's wrong with it, do you just not like it?" I couldn't believe how rude this lady was. I was in awe.
The owner (it seems)/ maybe manager came out and was as nice as can be. She was caring and took time to talk to us, asked how things were, but we didn't want to be confrontational. So we just kept our mouths shut. Plus I was just trying to have my GF and I enjoy what we could of the terrible experience with the server. My advice is perhaps the staff could use better training on serving. I will say transparently, this lady was rude, unprofessional and seemed to just care about herself, not you. We still tipped, but I can't say we'll be back.
Great soups. Absolutely delicious. Everything else, not so much.