Mister S.
Yelp
Unfortunately, YELP does not provide me the opportunity to rate negative stars, otherwise I would have done so. So hold on tight, here was our experience...
1) Walking down the concrete steps to the restaurant was a hazard with ice and snow. We helped a father carry his young son down the steps. Mentioned the hazard to the hostess, and we were told that is the property manager's job. Really???
2) We sat down at our table and were immediately greeted by our waitress with a question of if we were ready to order. No offer for drinks or water and had not been given menus. At that point, we probably should have taken our loss of time and left...
3) We ordered two Singa beers - both arrived warm and when we asked for a Pinot Gris, she wanted to know which one... Hint, there is only one Pinot Gris the wine menu... Oops...
4) When we got the drinks, we ordered appetizers (Spring Rolls). Again, she wanted our entree order... Not very happy when we asked for a bit more time.
5) The spring rolls came, but no silverware or plates... Oops... Had to ask twice to get them. And when we asked if there was any mustard to dip the rolls in, we got a very nasty look (I kid you not), and was told they had ketchup but no mustard. Is this a Thai restaurant, or Burger King?
5) For our entrees we selected Pork Ribs, Drunken Noodles, Fried Rice, and Coconut Sesame Shrimp. All arrived cold... yuck! And even if they had come warm, they were all devoid of any of the spice and flavor one expects from Thai dishes.
6) Then the topper came after we we at the table for 89 minutes. The hostess explained that there was a 90 minute limit on table times. We needed to settle up and leave the table. I guess she didn't account for the 4 tables around us that were empty. Oops...
7) When I mentioned to her how disappointed we were with the food and the service, in her best "I don't give a darn" voice told us she would tell the manager. No "sorry", no question of what could have been done better.
8) All this experience for only $205.79 prior to tip. What a deal!!!