Vu Chris Van
Google
Beware of fraud.
Bank of America has the worst fraud prevention I have ever seen. They let someone else withdrawn money from my bank account. The scammer doesnt even have my debit card, but apparently they can withdraw using a fake ID with the teller somehow.
I called their fraud team, told them what happened, closed the old account, opened a new one - and it still happened 3 more times! It happened once at this exact branch.
I lost in total $3000, but they only refunded me with $1400, saying it takes 90 days to “investigate”. I have at least 5 case queries with them right now and nothing gets resolved. It has been a month.
Do me a favor, use another bank. Chase has a better fraud prevention team when they sent u a message to check if you are doing the withdrawal, instead of letting scammers take all your hard earned money.