Banter

I was very excited to make a reservation here, as I am a foodie and loved all the pictures I’ve seen about this place. Brought my family here for Easter and was disappointed overall. They had one poor server to take care of almost all the tables. Saw the manager running around and one bus boy. Not our servers fault as she was super busy, but our glasses were empty most of the time, our food took FOREVER to get…. Literally saw 4 different tables of people get up and leave… either before their order was even taken (because they were there for like 20 minutes before even being acknowledged) and the others after they ordered but left cause the food took SO long. We were the first brunch reservation there at 11am, and we left at 1:30…. The food for the most part was great, except my waffles…. They were cold… after mentioning it to the waitress, she did take it off our bill. If they get more employees, I’ll be back… they need more help!!!

My server / bartender Catalina gave such an exceptional experience. WOW! I wish every hotel had a Catalina. Thank you Canopy for an amazing stay and Banter for a great Bloody Mary! It was so good I didn’t have time to take a pic 😂

This is our first time visiting, and it's great! We ate at Banter and had Joanna as our server. The service was excellent, and she was very friendly and knowledgeable. Would have taken photos of our breakfast, but it looked so good that we ate before we had time to think about it. We were greeted by Seth at the front desk, who was able to address any questions and concerns we had and overall, and had great suggestions for the day. NOTE: the hotel provides a shuttle and a map of all the best places to dine and visit so you don't have to worry about an uber. Highly suggest and encourage that you say at Canopy, West Palm Beach and ask for Joanna as your server.

Joanna, Mila, Dayana, and Felix greeted us with warm smiles and genuine enthusiasm, which made our visit truly delightful. It’s not often you find a place where the staff is so attentive and friendly, and they clearly love what they do. I get my coffee here every morning. I’ve been all around town and I have to say the banter has the best coffee. The Banter is definitely dog-friendly, and it was heartwarming to see how well the team interacted with my pups. They even offered them a few tasty treats! It’s these little touches that really make a difference.

I first off would like to give a shoutout to our amazing team waitress, Hillary. She was so friendly and did such an amazing job attending to gluten allergies. Having said that, be careful because the menu isn’t updated so if it says gluten free be sure to double check with your server first. The food was delicious and so was the service and there is street parking available. It’s a very nice ambiance and it’s located in a Hilton hotel on the main floor. I recommend this spot.

We got the berry smoothie, was super watered down didn’t even taste like a smoothie the server was nice to take it off our bill tho. I got the hazelnut croffle and it wasn’t bad nothing like amazing. My fiance got the waffle chicken special with shrimp and bacon (idk what it was called) and the chicken was clearly frozen chicken nothing great. The shrimp was way over cooked and tasted a little burnt. The server was sweet food was just not amazing kinda basic.

Catalina was awesome! The food was so yum We had the chilaquiles and the land and sea waffles- the waffle was the best I ever tasted and I hate waffles

Frustrated! I don’t agree with the 20% gratuity added to the check no matter the quality of the service and size of the party. Two person party, one only had a smoothie, I had french toast and coffee. When I asked about the gratuity added she said “it’s the way the system is set up.” I asked “maybe informing the guest ahead of time would be helpful regarding the experience?” She said “there’s a note here on the table” and pointed to this tiny little leaf with the font so small no one would see it among the table setting and glasses ware, AND she didn’t earn it. No welcome, no introduction, nothing. I’ve stayed as a guest quite often however today we decided to drive down for breakfast. As a Diamond Honors member this experience was disappointing.

I first off would like to give a shoutout to our amazing team waitress, Hillary. She was so friendly and did such an amazing job attending to gluten allergies. Having said that, be careful because the menu isn't updated so if it says gluten free be sure to double check with your server first. The food was delicious and so was the service and there is street parking available. It's a very nice ambiance and it's located in a Hilton hotel on the main floor. I recommend this spot.

Came here for brunch and was pleasantly surprised at how good the food was. We ordered several brunch appetizers and also Entrees and they were all very savory and the presentation was beautiful. I had a mimosa and a friend also had coffee and everyone loved their drinks. I like that after brunch you can go to the top treehouse bar and enjoy a nice rooftop view and their delicious cocktails. I'd come back! Food was great! The place is pretty and roomy. Our server was a bit slow with the food. The only thing I didn't like was the French toast, it was a bit dry.

Beautiful decor and could be a fun place for a date. I came for happy hour and bingo after and was greeted by who I assume was the manager- I believe his name was Jose. He was incredibly kind and professional. He seated us for happy hour as the bar was full. Service was average as my water glass was rarely refilled and we had trouble ordering a second drink after our meal as we were staying after happy hour to play bingo. I want sure who our server was as this place appeared short staff on a night they knew they were hosting an event and a large reservation. The wait staff could've had better hospitality. This hotel does a lot of events and I want to check out more, but Good As Gold hosted Bingo and they do some of the best events around South Florida. It also took forever for someone to take our dirty plates from the table as the tables are small and we ordered four items from the happy hour menu to share. The mushroom truffle flatbread is more like a regular pizza but is so good. There's a sweet honey taste with the truffle and cheese that really goes well together. I may come back for happy hour again although the dynamic for customers is way older than I and I enjoy being in a mix.

The food here is really, really good. Believe it or not, they had the best fried rice we have ever had, even in a high end Chinese restaurant! So good. I had the prosciutto flatbread with balsamic onions, cranberry goat cheese parm cheese and fresh arugula, delicious! Jennifer, our bartender was very good at mixing hubby's Long Island ice tea. A large group of young people from a close by apartment building came in to celebrate a birthday. Jennifer greeted each one by name. The service was perfect, the ambiance was perfect, the floor to ceiling windows were perfect watching passersby getting whipped by the pelting rain and wind. I highly recommend Banter!

Service is very slow. Had to ask for drink refills every time. Disappointing. Will not be back.

This place is amazing we stayed for a trip and ate here everyday. Absolutely blown away at the quality and flavor of the food. The prices are not bad for the actual food you get. I will definitely be back!

Genesis was super friendly and supplied great customer service. Fast and efficient! Would highly recommend this place.

You have to experience banter - if not for the amazing food, drinks and vibes, but for the unbelievable service from Fiorella and ceaser. In a busy Friday evening, they made sure to go OUT OF THEIR WAY and ABOVE AND BEYOND to ensure every step of our experience was 5 star. It felt like a Michelin star restaurant but within the friendly streets of downtown west palm beach. I consider myself very lucky to have dined with them!

Such a great time with Hillary! Wonderful server! I will be back. I've never visited downtown West Palm Beach and it has captivated me! This Canopy Hotel is fabulous.

No vegan options. Waited over 90 minutes for food. Our waiter came to apologize for the wait and brought us fresh drinks... which we were charged for. Our table was wobbly and our drinks spilled immediately. I asked our waiter for help and he handed me napkins. After cleaning up our table myself and mopping up at least $5 of my $15 drink, our waiter crawled under our table and attempted to stuff napkins under the table leg. The drink was decent and my arugula with mushrooms (not on the menu) was good but my boyfriend wasn't impressed with the 4 mushroom ravioli he recieved as a main course . Honestly, avoid this spot. Cute atmosphere but everything else here is just awful.

Tremendous happy hour with the best bartenders in W Palm ! Jennifer and Hillary are a laugh a minute and make everyone feel welcome. Happy hour prices are also the best !

We love Banter for it's ambiance, with the lovely atrium, open air feeling, and good food, made to order. We were not guests of the Hilton this time, but were treated like royalty at this hotel restaurant. We wanted a full breakfast, and got it. I enjoyed a choose your own omelet of veggies and bacon, served with toast and a huge bowl of fresh fruit, with an option of potatoes. Hubby had his "tell-them-how-to-make-it Hobo skillet," of over-easy eggs, cheese, bacon, and potatoes, which was not on the menu. They happily accommodated. Coffee was served in a pot for refills, and also a bottle of purified water. Michelle, our server, could not have been sweeter or more competent. We shared some Italy stories, and generally felt very welcomed. All in all a very enjoyable breakfast.

WoW! The best hotel bar I've been to in a very long time. The bartenders Hillary and Jenn are so much fun! It's nice being waited on by professionals who have knowledge of coctails and spirits. Hillary answered all of my questions about the menu, and the food came out hot and in a timely mannor. My swordfish was cooked perfectly. I would give this place 6 STARS based on the service alone. I highly recommend Banter if you're in the West Palm Beach area.

What a great place to eat and hang! Relaxed atmosphere with light music in the background allowing for conversation. Bar servers Hillary and Jennifer are the best; both personal and fun! They really make the time enjoyable. Love love the calamari, the actual best anywhere and I order it everywhere. Tuna poke, kale and brussels cesar salad, mushroom ravioli and the lobster Mac and cheese are just examples of really good tasting treats. Do enjoy and be sure to say hi to Jen and Hillary!

Best bar in PB for happy hour. Food is excellent! Service is even better. Jennifer and Hillary are a great team. Always a great experience. My only complaint would be the happy hour menu needs hot wings.

Service was not very good. Nice atmosphere. I ordered the Chino Cubano fried rice. It was just ok - although, it was not cooked as ordered. The menu said the egg is "sunny" so I asked for it to be cooked all the way, but it still came out sunny side up. Server never came to check on me to see if everything was ok. Also, I would suggest the menu adds all items that are part of the dish. For example, it included onions, carrots, & peas - none of which the menu mentioned. If I return, it would only be for drinks and maybe appetizers. Also, gratuity was included although my check was just for myself. There was no party of 6 or more. The menu states gratuity is included for parties of 6 or more. My check should not have included gratuity!

I just left the restaurant with a smile on my face. Service was excellent and the food was great. I will definitely visit again and will recommend to all my friends and colleagues x

I checked the website ahead of going- valet is listed as $8 and the restaurant hours for Sunday brunch as 11-3. I pulled up, and valet is $16. Not a big deal, but how hard is it to update the website? I walk into the Canopy atrium at 1:00 and see my friends, but the entrance to Banter is roped off- not particularly inviting. I walk around the side to join the group, and notice a pile of dirt on the floor- also not particularly inviting or clean. When ordering, I requested an iced tea. The waitress told me they didn't have an iced tea. Wait, there's a full bar but no iced tea? The restaurant was well below 50% capacity and it took 40 minutes for us to get our food. I understand we were a large group, but 4 orders of French Toast arrived cold. While we were eating, a staff member began mopping the restaurant. Half of the table had their plates cleared while the other half were still eating- this was partially a result of the food coming out at staggered time despite all of us ordering at once. One member of our party had to wait well after we were all served to get his meal. The lack of hospitality and professionalism was noticed by several members of our party. Our reservation was at 1, well within the posted brunch hours, but it felt like we were a major imposition (while we were the only table there from 2-3). Our group submitted 1 credit card for payment and the payment process still took nearly 30 minutes. During this time, the waitress and the bartender chatted in a now empty restaurant while the phone at the bar rang incessantly. Upon leaving, the pile of dirt in the restaurant/atrium still remained. The valet team tried to get me to pay a second time and, despite there being half a dozen valet employees available, none asked for my ticket. It took 20 minutes to get my car even though there appeared to be plenty of staff and no one else submitted their ticket while I waited. Overall, it felt like a lot of time has gone into the appearance of the restaurant but not nearly as much attention has been paid to the actual operation.

Atmosphere very cool. Happy hour menu confusing. Just tell us or give us the HH menu. Food was good, but we ordered the margarita flat bread with fig balsamic drizzle, only no drizzle on ours. Ordered truffle fries for $9, great price right? Only when bill came it said $10? I know, it's only a buck but.. when we questioned it she said it's because they're from the regular menu. I said I've pulled up the menu on line at it says $9. She went to check, told us we were correct. New bill came, still said $10. Also 20% gratuity added. No need to return.

Had trouble on day one with this poorly managed hotel restaurant. Sign upon entry said please wait to be seated. 10-12 times in 10 minutes the help just looks at me. Eventually a employee asked me if I needed help? Breakfast please I said. She looked at me like I was nuts. "It's open seating" and when I pointed to the sign she walked away. Same woman gave me dirty look next day and the next day. I continued to eat there tipping 30% since my waitress was great and took care of me. Food was good. The fourth day I walked pasted the sign to eat and was stopped by an employee and told to wait for 10 minutes. That was it for me. Especially since I rely on my hotel when I travel to feed me. BTW, they don't serve lunch. Big hotel and you can't eat lunch there. I am a loyal customer and tip housekeepers and all staff abundantly. Some hotels don't deserve that. Won't stay at Canopy Hotels anymore. I am finding all the lousy Hilton Properties. Time to go back to Marriot !

Banter is a nice restaurant that is part of the Canopy Hotel in downtown West Palm. We went for Happy Hour on a Friday night and the place had a singer with guitar playing live music, not too loud. For Happy Hour you can only sit at the bar, so we sat at the bar and began to order a nice assortment of their Happy Hour fare. We started with the BBB flatbread, which was average at best. We probably wouldn't order that one again. We also got the Thai Calamari which at $5 for the plate, was really a good deal. But the highlight of the happy hour menu was the $5 crispy Chicken a la brava. It was their take on a chicken wing and it was great. When we go back, we will definitely order more than one of these. We then ordered the Pork Chop from the regular menu because it looked so good on their Instagram feed. The taste and presentation were great, but I believe the pork chop was deep fried or something so it was really hard to eat. Almost like Chicharron consistency. Also, it's like $34 so we would definitely not order this one again. The place is really beautiful, drinks are good, happy hour menu is great...only let down was that pork chop. Also be careful, gratuity is included in the check but no one says anything and it's only printed on the customer copy, not the merchant copy.

I really thought I wouldn't like Banter Restaurant - mainly because it's in a business Hilton Hotel restaurant and especially since Banter is just an extension of the lobby and the ambiance follows. It's also in a dreaded atrium space. The food: My lobster mac and cheese was a little too cheesy but good and our great waiter Jose made sure it came without truffle oil. A Grouper Tempura appetizer, which was kind of like a corn dog was also good - though I took off most of the coating. Short Ribs were excellent and I was really surprised how tender and flavorful it was. Basically all the food was good to excellent. The only negative issue is - accessing the hotel itself can be a little difficult and strange because the street is closed. I will still be back though because of the great service, fair prices and good food.

The food is delicious! The chef make phenomenal food every single time! It's a beautiful environment and the drink are also just as good. I will definitely be coming back for more!

I can't say enough about this place. The atmosphere, the energy, the aesthetic. They recently just opened for dinner and have some of the most amazing food and drinks in town! If you want a date night spot this is where you need to be! Plus, after dinner you can head up to the 13th floor and enjoy a drink in the Treehouse what a stunning experience!!

Absolutely LOVE banter. Open to everyone, not just hotel guests! One of the best happy hours around and ALL the cocktails are amazing. The flat breads are delicious too! Best part was that the bar tenders were so amazing. Alexis and Mariel were so great, give the place a great vibe, and make great drinks! Highly recommend

Food was so flavorful and diverse The service by Gabby Yada and Cody was the best we had on our trip Highly recommend eating here

Best happy hour! We had the grouper dogs with sriracha ailo and calamari with miso aioli which were so delicious. Also highly recommend "The Campfire" cocktail!

The food is good but the dinner menu is very limited. Please expand your offerings. I was here 4 days and went out each night when I would have preferred eating in when I was working. Thanks.

Great hotel but what made it the best experience was the Manager for Banter and Treehouse, Manny. Manny is someone who truly loves the hotel, its restaurants, and what he does overall. He went above and beyond to make me feel welcomed and looked out for during my stay. He does not limit where he can help; whether he is bringing you a towel at the pool, finding you a spot to sit, giving recommendations for the area, or helping get you a beverage; he delivered first-class treatment. He leads by example and it was not unnoticed. I wish I could give this review a million stars because of the experience Manny created for me and his incredible customer service. I will definitely be back!

Awesome service and super friendly! Alexis made me feel very welcome! The grapefruit gin cocktail with rosemary was super tasty!

Food is really delicious - Brussels sprouts are a must! Yada took care of us both days, going above and beyond when we arrived after a late night flight. Highly recommend the service, ambiance and food. Oh, and the gin rosemary cocktail

This place has some great food and a great vibe. Great place to come with friends to hang out. Their Old Fashion is a must have!