ricky S.
Google
Stayed for a week and had an incredible experience across the board
- the location is great - easy to get to from the ferry
- the layout of the hotel is wonderful - blends well with nature, and the views over the South China Sea are mesmerizing
- Our villa was great - as others have said, its definitely not a new or modern hotel, but this is no bad thing. The rooms were in good condition, spacious, well stocked. the infinity pool was outstanding.
- Service was consistently brilliant - from the in-villa BBQ, to the coordination for buggies and service in the restaurants, the staff are all super friendly and go out of their way to help
- The personal touches were wonderful - the team went over and above for my wife's birthday (something more or less every night) - special shout out to Lilik, Firdaus, Darwis and Agus for their warm and friendly personalities
- the restaurants are good - in particular Treetops (Indonesian) and Saffron (Thai)
- The golf course connected to the hotel is in great condition, with some beautiful holes - and the Banyan Tree team made coordinating bookings and transport super easy
Overall: highly recommend, and I would love to come back