Banyan Tree Ringha

🌲 Banyan Tree Ringha – An Unforgettable Stay in Shangri-LaOur stay at Banyan Tree Ringha was truly memorable from start to finish. The staff are exceptionally friendly, genuine, and deeply committed to ensuring guests feel cared for. We celebrated my wife’s birthday here, and the team executed it perfectly — thoughtful touches all around that made the day truly special.Breakfast via room service was fantastic — beautifully presented, with generous portions and a great selection that was more than enough for both of us. The front desk and reception team were excellent in communication; every request we made was attended to almost immediately.When our flight was delayed, they were kind enough to extend our checkout time without hesitation, which we deeply appreciated. This level of service really sets them apart.Worth special mention; the front desk Ms Deveny, Kendrick, and the restaurant crew. You guys Rock!We’re already planning our next visit next year — Banyan Tree Ringha has definitely become one of our favorite stays!

This may be a little away from Dukezong Old Town, but what you get is a beautiful location and hotel kitted in ******* style. We absolutely loved our 2 floor room with the massive bath tub.The staff could not be more friendly, from room service, to the spa, to general lobby enquiries, everybody was so nice and went above and beyond.The food was excellent. We had breakfast and dinner as well as room service. All were top notch.One thing I wish I’d done earlier was get their recommendations for nearby activities - they were much better actually than our guide! Very much recommended

It's a great hotel, rustic local farmhouse aesthetic. The rooms are so huge and wonderful. Location is far but you already know that when booking this place. The only only downside was we had this massive tub but the plunger didn't work. I left the water running and it never collected water. So could not fully ever enjoy the bath. The other thing is the tea tray for collecting water had a leak and we didn't know so water got everywhere, we had to get a towel to place underneath and dispense the water. Other than that, the hotel is great and a wonderful escape. Something quite different. The staff who served us tea was very knowledgeable and hospitable.

The service staff especially the lady at the breakfast were impeccable. She kept asking if the food we ordered was sufficient and kept coming back to check on us in a very warm manner. The location was quaint as what Banyan Tree is meant to be and I love the morning walk to the river.The room configuration was strange as we climb up to the second floor for the main entrance. Yet the wardrobe and bathroom is located on the first floor which there is another entrance that cannot be accessed. So we ended up leaving our luggage on the second floor. Hence this is unfriendly for those with knee problems. The shower area and toilet were surprisingly austere. And skip the complimentary photography as it is a waste of time. The photographs turned out to be worse than those taken using our mobile phone.

Beautiful setting, staying in traditional ******* family houses. We just love it, it’s our 4th stay. Yet, they could install modern TV sets. And very low level of English among the staff. Also, our airport transfer was forgotten yet they found a fast solution

The hotel is in an unbeatably beautiful area and only a 20 minute drive to the city. Completely surrounded by beautiful nature, it is a great escape for anyone. The room is huge, it’s not a room, it’s a traditional ******* house. We were blown away by the size, the ******* hot spring in the bathroom and the personal spa room. What is more, the staff are amazing. The restaurant staff were super hardworking and so friendly. They met every request asked. All the staff were amazing!! Definitely stay here if you are coming to Shangri-la.

My mom really loved being surrounded by nature and admired the hotel’s beautiful interior. The breakfast spread was small but well curated, and we loved how spacious the villa was.

What can I say? It's Banyan Tree! The name alone guarantees the quality of the accommodations and everything else.Before I got there, the manager, Grace, told me that there's no pool or gym, so I was a bit disappointed. However, as soon as I got out of the taxi, everything turned out super satisfactory.When I arrived, I was greeted with a smile and a white sash for good luck, which made me feel so special. Then the staff offered me hot ginger tea (* trust me! this will instantly boost your immune system and keep you warm and hydrated, which is essential in Shangri-la) and cookies. I found the bed to be a little low, but the mattress, pillows and blankets were super comfy and fluffy. I loved them. The bathtub on the lower floor amazed me and made me immediately imagine myself lying there in the Qing Dynasty. Haha. I didn't want to waste water, so I didn't use it though.It was my birthday trip, so the staff offered me special services such as decorating the bed with a Happy Birthday message and a fruit cake.I went to the spa and had dinner at the hotel. Again, wonderful staff and services.Finally, communicating with the staff via Wechat was easy and fast.Thank you Banyan Tree for making my days so memorable. Whenever I have a good experience, I always think of my family. While staying at your resort, I did that A LOT.