Lihos S.
Yelp
We arrived at Bar Bouchée exactly at our reservation time and stood awkwardly for five minutes -- no host, no greeting, no clear idea of what to do. When someone finally acknowledged us, we were just told to "wait." Ten minutes later, we checked in again, only to be told that our table was still occupied, with no real update or apology.
Trying to make the best of it, we went to the bar to order a drink while we waited, but the bartender responded with an attitude and told us "the host will be with you soon" -- which had nothing to do with the fact that we were simply trying to get a drink while we stood there waiting. It was an unnecessary brush-off.
We were finally seated over 30 minutes after our reservation, and placed our full order right away, hoping to make up for lost time. But then the cheese board took another 30 minutes to arrive. When we asked, we were told there was some kind of miscommunication -- again, no real ownership or urgency.
Then came the main course. I ordered the bavette steak medium rare, but what I got was clearly rare and chewy, as the photo shows. When I mentioned it, the waitress did say it looked maybe on the rare side to her but also that Bavette can come out like that looking red - but Undercooked and poorly prepared is not a feature of the cut. We didn't want to wait longer so just ate some.
To be fair, our waitress was kind and acknowledged the issues, but it was one of the most frustrating "high-end" dining experiences I've had. At these prices and with this reputation, you expect better service, better pacing, and food cooked properly. Instead, it felt like we were an afterthought the entire night.