Colby Collie
Google
Love the live music, everything else left much to be desired. Out party of 5 (4 adults and a child) waited 6 or 7 minutes to be acknowledged at the front door. Once seated, we waited another 5 or 6 minutes for a server to claim our table. Our server, S***a, introduced herself and immediately let us know that if we scanned the QR code on the drink menu and left a positive review, mentioning her name, S***a, we would receive an appetizer for free. We placed our drinks orders and she returned with the glasses of water, prior to the drinks being fulfilled by the bar. Upon placing the fourth and last glass, she spilled it on me, my chair and the table and floor between myself and my father. Not a big deal, but odd during this time, she took the opportunity to remind us about the QR code and survey.
She delivered our drinks and asked if we were ready to order. We placed our order and after, she took the order of the booth behind us and we would not interact with her again for roughly 20 minutes. The booth behind us received their food and upon noticing our glance, she remarked that someone was bringing ours out. A bachelorette party was seated with her five minutes later and after taking their order, taking several pictures for them and the booth behind us finishing their meal, she said she would go get our food. It was all lukewarm at best. I also requested no pickles for my burger she acknowledged me verbally and naturally, consistent with this experience my burger was topped with pickles. The delay in delivery was really a disservice to the kitchen staff, because there's a chance it might have improved the dining experience when served hot, but we didn't get that opportunity. Instead receiving warm, at best, across the board.
We were absolutely forgotten and perhaps once the water was spilled, which no one said anything negative about, she decided it wasn't going to be a great experience and mailed it in.
This was easily my most disappointing dining experience of 2023 and likely longer. I can't recall leaving a less than positive review, but today was earned. 1/5.