Rick Smith
Google
When you book at the Moxy, at least when I did last weekend, you are paying for a $35 F&B fee. Basically, it's a credit that can be used at their bar. I had a few whiskey's, and ordered the pepperoni half pizza. Here's the issue, and I can't say this is always the case, but when you order food it comes from some secret kitchen and gets placed on a ledge near the entrance. Was my name called? Perhaps, but I had headphones in while I was working on my laptop. I wasn't told about this, and the pizza was cold. So, I think at best the pizza would have been 4 stars, but giving that alone a 3 rating. There was a shift change so it's very possible that caused the issue vs them being bad at their jobs. For the hotel/bar, pro tip would be to let people know ahead of time your little system of getting customers their food, at least more consistently. Peeps who may read this, now you know.