nabil H.
Google
UPDATE BELOW:
Renard has been my go-to bar for more than a year. I’ve had great memories there with my friends, enjoying the music and the drinks. But on Saturday night, November 29th, 2025, something happened that completely shocked me.
I ordered a drink, and the bartender—the only female staff member working that night—handed me the card machine showing a $30 charge. When I tried to politely correct her, she gave it back to me with a $40 charge instead. I literally asked, with all the politeness in the world and a big smile on my face, “Why am I paying this much for one glass?”
All of a sudden, she exploded at me—yelling and screaming that I had ordered three drinks and then added another one. She then slammed the card machine onto the bar so hard that it probably broke. Her reaction honestly made me feel scared.
*Update for the replay:
Thank you for following up on this matter. In fact, none of the points raised are accurate, and I would like to clarify the situation with specific facts.
* The security guard asked me to stay until the end of the night so he could speak with her at closing and then return to me. I was not waiting for her—you can verify this with him. He was the one who accepted my complaint while the other coworker, Jules, was rude to me, trying to cover for her by suggesting I report him instead.
*The common-sense question here is: Why did she think I was waiting for her? And the answer is crystal clear.
* You mentioned the issue started when I changed my order, but who said there was an issue if she claims she was the nicest person to me? And apparently, I hadn’t even responded with a single word—was it the table or chairs that went mad and started the issue?
* I do not know what the cameras show, but I have two friends who were with me and felt unsafe watching her hit the card machine on the bar—it was audible even on a busy Saturday night. They can verify this.
* I have no reason to make up stories. Bar Renard has always been my favorite place to party, enjoy my preferred drinks, and unwind, my only problem is the bad behavior and attitude from this particular bartender.