Peter W.
Yelp
We went to the winery in person recently, the server poured our wine, and as we were paying, we woman informed us that we had to pay a mandatory $10 per-person cover charge to pay for a musical group we knew nothing about and had no interest in hearing. I protested, and struck a deal that we would drink our wine fast and leave before the group started to play, which we did. But really, what a terrible, disrespectful way to treat your guests... you should tell them up front, not as they hand over their payment, not as they pick up their full glasses, that there is a mandatory $10 per-person cover charge in force, then they can make a choice about whether to order or not. If I had known, I would have left. As it was, we left quickly and spent the rest of the evening at Joe Taco in Canyon.
Updated 2/25/18:
The problems have not been fixed, I still have no wine three weeks later, I have a guest coming in from Europe who was supposed to try some of our best Texas wines, and I am totally disappointed.
Mid-day, 2/16/18:
I am having issues with internet order fulfillment. I'm a member of their wine club, and I placed an order and my card was charged on 2/7/18, but it's 2/16/18 and I don't have any shipping confirmation yet. This is not the first time this has happened, on a past wine club shipment I waited and waited for my wine to come after they announced the shipment was going out, but I never got a tracking number, I had to call them on the phone because they don't always reply to email, and "ooops" they took my money but forgot to ship the product. Sorry, but there are lots of wineries, and I have better uses of my time than tracking down small consumer orders. I hope they fix this soon, or else I'm leaving the wine club.